1 / 5Families describe Brookdale Burlington as warm and attentive, with staff who build genuine relationships with residents and keep them engaged through clubs and daily activities. Most reviewers highlight a smooth move-in experience and responsive communication from staff and leadership, though one serious complaint about discharge practices stands out among the otherwise positive feedback.
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Brookdale Burlington is an assisted living community in Burlington, North Carolina, offering personalized support that balances independence with assistance. Residents receive help with daily tasks like dressing and bathing, along with medication management and coordination with outside healthcare providers.
The community features vacation-style amenities and a range of wellness and social programs designed to keep residents engaged. Activities include yoga, walking groups, creative classes, and brain games. Residents participate in clubs such as the Book Club, Card Group, Quilting Circle, Historical Group, and Veterans' Group, with shared hobbies including quilting, reading, birdwatching, gardening, and storytelling.
Brookdale Burlington emphasizes meaningful connections and community. The Optimum Life program helps residents define and pursue personal interests and goals through available services and meaningful moments. The community fosters friendships through quilting circles, book clubs, and evening socials that create a sense of belonging.
Dining is personalized, with a culinary team that learns resident preferences and supports therapeutic diet needs. Meals feature whole grains, lean proteins, fresh fruits and vegetables, seasoned for flavor while keeping sodium low. The Personal Solutions program delivers personal items directly to residents' doors, including toiletries, hygiene products, and other essentials.
Located in Burlington, the community has access to local attractions including City Park with its lake and picnic areas, the Alamance County Historical Museum, and the Paramount Theater for performances and live music. A 24/7 supportive team is on-site to respond to emergencies, and trained caregivers provide assistance with daily living activities and care coordination.
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Help Me Choose4.4overall · 22 ratings combined
4.4★ on Google (22)
Margaret Griffin
Apr 2025
My Father is at Brookdale Assisted Living since January1, 2025. The Staff is caring, always willing to assist in any way. There are daily activities to help the residents socialize & make friends. He has three meals a day, can substitute if needed, I appreciate the caring- always excellent!! I will definitely recommend for your loved ones!!! Margaret Patton
Quat Phish
Oct 2024
Brookdale is pioneering a new method to boot residents they don't want in their community, the "Soft ER Dump". Rather than drop a resident direct in the ER, They call the fiduciary or guarantor and state that they can not provide the "required care" for the resident. They then make false claims based on fraudulent interpretations of Dr's notes obtained via HIPPA violation (no permission) as to why they can not care for the resident.. It would be much simpler if they just took the 30-day notice cancellation available to them in the contract.
amy hart
Jan 2024
We moved my mom here from another facility where the care didn't meet our expectations. From the beginning we have been so impressed with the caring and responsive staff. There are true connections between the people who work here and the people who live here, and a real sense of community. My mom is treated with patience and understanding, and she has told me more than once that they take such good care of her. I am grateful to have found Brookdale.
Jessie Clark
Aug 2023
My mom is coming up on 4 weeks at Brookdale Burlington. She is settling in very nicely in part due to the awesomely wonderful staff and the the amazingly friendly and supportive residents! From the day we toured with Stephanie, she has remained impressive in her caring and helpful "CAN DO" assistance, for my mom and all people she engages with at Brookdale. I also want to sing my praises for EVERYONE who has engaged with mom and us, her family. Christina at the front desk, Tiffany, Crystal, Brianna, Denise, Anita, and so many more (I'm still learning names... ) EACH and EVERYONE OF YOU ARE A BLESSING !!! I can say that I feel we have found a wonderful place for mom both in the warmth and thoughtfulness of the people working there and those who live there.
barb swank
Oct 2022
We have just placed our sweet mother at Brookdale in Burlington. We love the place. The staff was so helpful and accommodating for our family. Our mother has a nice room and is very happy. Our sales manager Stephanie was outstanding and was always there to answer our questions. Thank you all!
Brookdale Burlington offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Brookdale Burlington is located at 3615 S Mebane St in Burlington, North Carolina.
Families describe Brookdale Burlington as warm and attentive, with staff who build genuine relationships with residents and keep them engaged through clubs and daily activities. Most reviewers highlight a smooth move-in experience and responsive communication from staff and leadership, though one serious complaint about discharge practices stands out among the otherwise positive feedback.
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