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Twin County Regional Home Health

104 Cranberry Rd Ste 100b

4(7 ratings)· Galax average: 4.5

Twin County Regional Home Health

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1985

Twin County Regional Home Health is a home health agency serving Galax, Virginia offering Home Health. Families rate it 4.0 out of 5 across 7 reviews.

About Twin County Regional Home Health

Twin County Regional Home Health is a Medicare-certified home health agency serving Galax, VA and has been Medicare certified since 1985. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Twin County Regional Home Health 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Twin County Regional Home Health

Home Health

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Reviews of Twin County Regional Home Health

4overall · 7 ratings combined

4★ on Google (7)

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Medicare Quality of Care

Twin County Regional Home Health is a Medicare-certified home health agency (certified since 1985). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency84%US 79%
  • Rated their overall care 9 or 10 out of 1093%US 85%
  • Care was given in a professional way96%US 89%
  • The team communicated well80%US 86%
  • The team discussed medicines, pain and home safety97%US 82%

26 completed patient surveys, 26% response rate.

Hospital outcomes

  • Discharged to the community87%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral89%US 94%
  • Patients got better at walking or moving around86%US 83%
  • Patients got better at getting in and out of bed84%US 83%
  • Patients got better at bathing89%US 86%
  • Patients' breathing improved87%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)4%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations67%US 61%

Service area

Twin County Regional Home Health reports serving 16 ZIP codes, including Austinville, Cana, Claudville, Dugspur, Elk Creek, Fancy Gap, Fries, Galax, Hillsville, Independence and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497040. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Twin County Regional Home Health offer?

Twin County Regional Home Health offers Home Health.

Where is Twin County Regional Home Health located?

Twin County Regional Home Health is located at 104 Cranberry Rd Ste 100b in Galax, Virginia.

Does Medicare cover care from Twin County Regional Home Health?

Yes. Twin County Regional Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Twin County Regional Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Twin County Regional Home Health?

Submit the Request Information form on this page to connect with Twin County Regional Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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