1 / 5CMS Care Compare
Families describe Waddell Nursing And Rehab Center as a compassionate, family-like environment where staff go above and beyond during difficult transitions. Reviewers consistently praise the admissions process, communication, and the warmth of nursing and aide staff. The facility also draws attention for its community outreach, including events for families and first responders.
AI-generated from reviews and community data.
Waddell Nursing And Rehab Center is a senior living community in Galax, Virginia offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.5 out of 5 across 94 reviews.
Waddell Nursing and Rehab Center is a skilled nursing and long-term care facility in Galax, Virginia with a licensed capacity of 135 residents.
Families consistently praise the nursing and aide staff for their attentive, compassionate care. Multiple reviewers highlighted how staff members support recovery and rehabilitation, with one family noting their relative "would not have gotten back on to her feet" without the care provided. Administrative staff members Sheila and Tabatha were mentioned by name for making the admission process clear and seamless during difficult transitions. Visitors report staff greet families warmly and work efficiently on the floor.
Beyond daily care, the facility actively fosters community connection through events like an annual Fall Festival that brings residents, families, and neighbors together. The facility has also pioneered local initiatives such as hosting the first drive-through community event.
Waddell holds a 4.5/5 Google rating across 94 reviews, with families expressing confidence in the safety and well-being of their loved ones in the facility's care.
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Help Me Choose4.5overall · 94 ratings combined
4.5★ on Google (94)
Casey Shaffner
Apr 2026
The staff at Waddell Nursing are awesome from the leadership team to nurses and aides on the floor. They go above and beyond for their residents and always greet you with a smile when you come into the facility. I highly highly recommend!!!
McKenzie Anders
Mar 2026
My grandmother was recently admitted to waddle nursing and rehab. Each process was made simple for me and my family! Sheila and Tabitha answered all questions and made things much easier. The nurses and aides were great and work quick and effortlessly!! 100% recommend!
Intothelens
Jan 2026
This place has been a saving grace for my family! Without the care of the nursing staff and the other staff in the building my family member would not have gotten back on to her feet! The amount of care the facility provides is top tier would recommend over and over again to anyone!
Amanda Free
Nov 2025
When our family was suddenly faced with the unexpected, Waddell became the clear and steady answer for my father’s placement. Their staff is incredibly helpful, genuinely caring, and truly loving in the way they support residents. Tabatha and Shelia were both a God-send, helping me through the application process, especially while dealing with our recent loss. I feel at ease knowing he is safe and well cared for while we are away, and their excellent communication keeps us fully informed about his status. We are deeply grateful for the compassion and professionalism they’ve shown our family. I would highly recommend their facility to anyone in the community.
Levi Carrico
Nov 2025
Waddell’s commitment to both residents and the community is outstanding. Their annual Fall Festival is a wonderful example—an event that brings residents, families, and community members together in a warm, welcoming atmosphere. It’s clear how much effort the staff puts into creating moments of joy and connection for everyone involved! They also led the way locally by hosting the first drive-through breakfast for first responders in the area. As a paramedic, being greeted with gratitude and kindness was incredibly meaningful and spoke volumes about the administration’s heart for the community. My family’s own experience with Waddell has been nothing short of exceptional. During my great-grandmothers final weeks, the staff treated her with a level of compassion, patience, and genuine care that felt like an extension of our own family. Their dedication gave us tremendous peace of mind, knowing she was surrounded by familiar faces who truly valued her well-being during her greatest time of need. From the way they care for their residents to the way they give back, Waddell consistently demonstrates compassion, dedication, and a true sense of community. I can confidently say they set the bar for long-term care in our area. Thank you to all of the staff and administration at Waddell Nursing and Rehab Center! Your commitment and dedication does not go unnoticed!
3 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2025
Meet other general requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2021
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2021
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2021
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2021
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2021
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2021
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2021
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2021
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2021
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2021
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2021
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Waddell Nursing And Rehab Center offers Skilled Nursing / Long Term Care.
Waddell Nursing And Rehab Center is located at 202 Painter St in Galax, Virginia.
Families describe Waddell Nursing And Rehab Center as a compassionate, family-like environment where staff go above and beyond during difficult transitions. Reviewers consistently praise the admissions process, communication, and the warmth of nursing and aide staff. The facility also draws attention for its community outreach, including events for families and first responders.
Waddell Nursing And Rehab Center had 3 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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