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Trustwell Living at Ridgeview Place

12903 E Mission Ave

4.5(77 ratings)· Spokane Valley average: 4.4

Trustwell Living at Ridgeview Place — photo 11 / 5

Quick Facts

Memory Care Security
Secured living areas with enclosed outdoor spaces
Memory Care Apartments
Companion or private apartment layouts available

What Families Think

Families and visiting professionals frequently praise the staff and executive director at Ridgeview Place for warmth, responsiveness, and personalized attention to residents. However, one detailed review raised serious concerns about staffing shortages and unexplained staff turnover, which is worth asking about directly during a tour.

The Good

  • Staff described as patient and kind
  • Executive director repeatedly praised for responsiveness
  • Visiting nurse impressed by staff across departments
  • Personalized care plans adjust as needs change
  • Secured memory care environment with structured routines

The Bad

  • One detailed report of staffing shortages and safety worries
  • One report of sudden, unexplained staff departures

AI-generated from reviews and community data.

About Trustwell Living at Ridgeview Place

Trustwell Living at Ridgeview Place is an assisted living and memory care community located in Spokane Valley, Washington. The community is designed to support residents whose care needs range from light assistance to more involved support, offering personalized care plans that grow and adjust with each resident over time.

The community offers restaurant-style dining with three daily meals prepared by the culinary team and accommodations for dietary needs, along with housekeeping and transportation services. Memory Care includes secure living areas, structured routines, specially trained caregivers, and supportive dining designed specifically for residents living with dementia or cognitive changes. Safety features include secure access points, enclosed outdoor spaces, and a community design that prioritizes accessibility and clear navigation.

Life at Ridgeview Place emphasizes choice and meaningful engagement without pressure. Residents can participate in structured activities, social gatherings, and creative programs, or choose to spend time outdoors, relax in private spaces, or enjoy quiet time. Outdoor amenities include seasonal patios, secure courtyards, and supervised outdoor walking areas with level surfaces.

Apartments are available in Assisted Living studios or Memory Care companion and private layouts, each designed with easy navigation and space for personal belongings. The community features welcoming gathering spaces, activity rooms, dining areas, and thoughtfully arranged apartments that reflect a focus on comfort and connection.

The community employs trained caregivers providing consistent, patient-centered support within structured daily routines that promote familiarity and comfort. Each resident receives a personalized care plan based on current needs, with the flexibility to adjust support as circumstances change.

Types of Care

Assisted LivingIndependent Living

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Reviews

4.5overall · 77 ratings combined

4.5★ on Google (77)

Henry Patrick

Jun 2026

via Google

I just wanted to say of how nice and caring this place used to be I was just into see my mom I don't get into town that much a lot of changes since my last visit first of all ware is all the staff kinda makes me very concerned how can our families be cared for what you are so short staffed then I asked a med tech a question and she just said I don't know I asked ware was John the day shift med tech that works over the weekend all she stated was he got fired I said what? there is no way John got fired a very respectful man that has a beautiful family a business owner and loves all of our residents with all his heart who served in the Marine corps for 8 years who was respected by all the families here with our loved one's something is definitely going on wrong around here makes me very worried about the care and safety of our families

Allix Percival

Dec 2025

via Google

*ATTENTION*: The Executive Director at Trustwell Living by the name of Ellyn is absolutely positively one of the most unbelievably kind and considerate women I have ever met. From her southern hospitality and charm, to her can do attitude, she truly leads with a heart of service and goes above a beyond for her residents, her team, and the families she works for and with. She is a ray of sunshine to be around, and you all are blessed to have and know her. If anyone is looking for a place for a loved one where they can rest assured they will be well cared for by amazing people…it’s at trustwell with Ellyn! ❤️

Jody Jappert

Dec 2025

via Google

The staff at Ridgeview Place have been patient and kind as they care for my mother. Sedrick, Joelle, and Rosie go out of their way to make sure she is well cared for and comfortable. Davida is always to the rescue, answering any questions and helping with any issues we bring up. Shawn is on the spot making sure mom's place is safe and secure.

Glenn Mansell Jr

Dec 2025

via Google

I am a delegating nurse in WA state. I have been and always am impressed with the facility and the staff of Ridgeview. Ellen the ED runs a tight ship and ensures I have everything I need to make the visit efficient and enjoyable. From the front desk, nursing to dining services; they all go out of their way to treat me as a VIP guest. This kindness is the culture that permeates to the residents, staff, families and visitors. I look forward to working with Ellen and her staff every time I am in Spokane.

Randy Works

Oct 2025

via Google

I went to trustwell living at ridgeview place looking for a home for my mother, Ellen barndollar the executive director is the one who gave me a tour and she was so kind and welcoming but also very informative. I was on the fence about putting my mother into an assisted living facility but after my experience with Ellyn, I now feel so much more confident in my decision.

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Frequently Asked Questions

What types of care does Trustwell Living at Ridgeview Place offer?

Trustwell Living at Ridgeview Place offers Assisted Living and Independent Living.

Where is Trustwell Living at Ridgeview Place located?

Trustwell Living at Ridgeview Place is located at 12903 E Mission Ave in Spokane Valley, Washington.

What do families say about Trustwell Living at Ridgeview Place?

Families and visiting professionals frequently praise the staff and executive director at Ridgeview Place for warmth, responsiveness, and personalized attention to residents. However, one detailed review raised serious concerns about staffing shortages and unexplained staff turnover, which is worth asking about directly during a tour.

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