MyLivingChoice

Trustwell Living at Kingswood Place

15155 W Mondell Rd

4.5(67 ratings)· Surprise average: 4.5

Part of Trustwell Living · 37 communities · 4.7★ average

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Trustwell Living at Kingswood Place, photo 11 / 6

Quick Facts

Licensed capacity
62 residents

Arizona DHS

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Trustwell Living at Kingswood Place in Surprise, Arizona holds a 4.6 out of 5 rating from 63 Google reviews, suggesting generally positive family experiences, though no specific review text or amenity details were provided.

What reviewers praise

  • Strong 4.6 out of 5 Google rating
  • 63 reviews reflecting broad family feedback
  • Offers both assisted living and independent living

What reviewers flag

  • No published pricing information available
  • No detailed review text to assess specific care quality

AI-generated from reviews and community data.

Trustwell Living at Kingswood Place is a senior living community in Surprise, Arizona offering Assisted Living and Respite / Short-Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.5 out of 5 across 67 reviews.

About Trustwell Living at Kingswood Place

Trustwell Living at Kingswood Place is a residential community in Surprise, Arizona, offering both independent living and assisted living services. The community features 24-hour staff, private rooms with private bathrooms, a restaurant-style dining room, medication management, an emergency call system, housekeeping and laundry services, and social activities in gathering spaces. Outdoor patios and wheelchair accessibility are available.

Amenities include cable or satellite TV, dietary accommodations, and security. The community is licensed to serve residents requiring varying levels of support, from those seeking independent living to those needing assistance with daily activities and memory care.

Reviews are mixed. Several families praised the staff as genuinely caring and attentive, noting that caregivers go above and beyond to monitor residents, encourage participation in meals and activities, and respond quickly to concerns. However, other reviewers raised significant concerns about facility conditions and operations. The community holds a 4.5 of 5 Google rating across 67 reviews.

Types of Care at Trustwell Living at Kingswood Place

Assisted LivingRespite / Short-Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Outdoor Patio
  • Security

Activities

  • Social Activities

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Reviews of Trustwell Living at Kingswood Place

4.5overall · 67 ratings combined

4.5★ on Google (67)

Jamie Richardson

Aug 2026

via Google ↗ · Report

Being a daughter & also the caregiver to my mom (who I also consider one of my best friends) it was a hard to finally admit I needed extra help to insure her safety and her well-being (mine as well). She was falling more often & her dementia was advancing. I knew in my heart after her last fall it was time to look into assisted living for my mom.<br><br>I can honestly say when it comes to assisted & memory care places they are all very different. I wasn't taking the decision to move my mom into one lighty and I was determined to find the right place that fit her needs & that she would be cared for when I couldn't be there with her. So my search began .. visiting & researching 14 different places. When I 1st toured Trustwell Living at Kingswood Place it just felt right and checked off all the boxes on my list of must be or have.<br>I still thou visted others to make sure. I came back & toured it again (3x to be exact) Each time in my heart it felt like this is the place for my mom.<br><br>I can say without a doubt I picked the perfect place to move my mom into. The staff is amazing!! They welcomed my mom in with open arms and have showed her so much kindness & care. The other residents have also welcomed her and she has already made friends with several of them. There are plenty of activities for everyone to enjoy (I have even joined in on some of the activities & have had a great time) and the food is delicious.<br>Not only do they care for the residents who live there but they show the same kindness to the families as well.<br>Kingswood Place is so much more than an assisted care facility ... it is like home and everyone in a short period of time has become one big family.<br><br>I can't thank Caralee, Donna, Cherie and Karla enough for all you have done to assist myself and my mom!!<br><br>So if you are looking for assisted care for your loved one I highly recommend Trustwell Living at Kingswood Place!!

molly zahn

Aug 2026

via Google ↗ · Report

Let me tell you about this disturbing place... It's horrendous!!!! It reeks of urine, the residents looked unkept, and I overheard them treating one of their staff members horribly. I was absolutely shocked and disgusted! I wouldn't put my worst enemy in this place!! BEWARE!!!

Tony Martin

Jul 2026

via Google ↗ · Report

The staff is wonderful with my (88 yr old) mom. From Jackie to Caralee and new director Cherie all the way through the staff, they genuinely care and are very quick to address any concerns.<br><br>I feel like they go above and beyond to keep an eye on my mom, checking on her throughout the day, making sure she’s heading down for breakfast lunch or dinner, as well as activities she may be missing.<br><br>This facility is easy for my mom to navigate, which was a concern bc she is still somewhat reliant on her walker. If she stays walking long enough in the hallway, she’ll make it back to her apartment-ha… no elevators, or twisting hallways to help her lose her way.<br><br>I was very concerned about putting my mom in an assisted living facility, and after looking at others, I’m very glad I chose Trustwell. My mom was not excited about going into assisted , but after a couple months, this feels like home to her.<br><br>In the end , that’s about all I can ask for.. thank you Trustwell for taking care of my mom.<br><br>Tony M.

Christina Evans

Mar 2026

via Google ↗ · Report

Wonderful staff! Very caring and helpful. I highly recommend Kingswood Place for anyone looking for complete care of their loved ones. I am very happy we made this choice!

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Arizona asks us to share this with you in writing before we introduce you to a community.

MyLivingChoice is a free service that helps you find senior living. We are paid by our participating communities: if you move into a community we introduced you to, that community pays us a referral fee. You never pay us anything.

We do not own or manage any community, and none owns us. Our only ties to the communities we list are the referral agreements that pay us and the listing upgrades some buy. A community that pays us is marked Partner or Sponsored on our site, and a community that has bought verification is marked Verified.

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We are in the business of referring residents to assisted living facilities and assisted living homes. We will be paid by the assisted living facility or assisted living home if you move into one of the referred assisted living facilities or assisted living homes. The fee we receive from the assisted living facility or assisted living home into which you move typically ranges from 50 to 80 percent of your first month's rent and care charges. We do have a current business relationship but we do not have a common ownership or control in, or any other financial, business, management or familial relationship with, any of the assisted living homes and assisted living facilities to which we are referring you.

By providing us with a written or electronic notice, you have the right to terminate our services to you at any time, including our use of your personal information. If you terminate our services, we will not be entitled to any fee for any move-in you make after the date of the termination notice unless either:

1. The assisted living facility or assisted living home you choose within the next twelve months is one that we specifically identify and refer to you after we evaluate your profile and requests but before we receive your notice of termination.

2. You communicate with us before you move into the assisted living facility or assisted living home.

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Sending your request confirms that you received the notice above. By submitting, you're okay with us and Trustwell Living at Kingswood Place reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Trustwell Living at Kingswood Place offer?

Trustwell Living at Kingswood Place offers Assisted Living and Respite / Short-Term Care.

How much does Trustwell Living at Kingswood Place cost?

Trustwell Living at Kingswood Place has not published its pricing. For context, communities in Surprise that publish rates start around $3,920 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Does Trustwell Living at Kingswood Place offer respite or short-term stays?

Yes. Trustwell Living at Kingswood Place lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Trustwell Living at Kingswood Place located?

Trustwell Living at Kingswood Place is located at 15155 W Mondell Rd in Surprise, Arizona.

What do families say about Trustwell Living at Kingswood Place?

Trustwell Living at Kingswood Place carries a 4.5 out of 5 rating from 67 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Trustwell Living at Kingswood Place?

Submit the Request Information form on this page, or contact Trustwell Living at Kingswood Place directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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