MyLivingChoice

Trusted Touch Healthcare

120 Gibbs St #467

5(12 ratings)· Rockville average: 4.5

Trusted Touch Healthcare — photo 11 / 5

Quick Facts

Care oversight
All care overseen by registered nurses
Scheduling flexibility
Offers 24-hour companionship and short-term care
Service area
Also serves Gaithersburg, Fairfax, and DC/Virginia

What Families Think

Trusted Touch Healthcare is an in-home care agency serving Rockville and nearby Maryland, DC, and Virginia communities, with reviewers consistently praising the caregivers' warmth and the director's hands-on involvement. Families highlight strong communication, reliability, and a personal touch that made a difficult time easier to manage. All 12 Google reviews are five-star, though the sample size is small.

The Good

  • Caregivers described as warm and genuinely caring
  • Director personally involved in matching and follow-up
  • Praised for punctuality and professionalism
  • Flexible scheduling including 24-hour and short-term care
  • Experience supporting dementia and Alzheimer's patients
  • Home PT professional praised caregivers' therapy support

The Bad

  • No published pricing information available
  • Small review sample of only 12 ratings

AI-generated from reviews and community data.

About Trusted Touch Healthcare

Trusted Touch Healthcare is an in-home care provider serving Rockville, Maryland, offering personalized senior home care services that enable older adults to maintain independence in their own homes. The agency specializes in home health care, palliative care, and support for individuals with Alzheimer's disease and other forms of dementia, as well as those recovering from injuries.

The community's care services include assistance with activities of daily living such as bathing, dressing, meal preparation, and laundry. Professional caregivers also provide support with medication management, wound care, physical therapy, and speech therapy as needed. Light housekeeping tasks including laundry, ironing, and dish washing are available to ensure clients live in a clean and safe environment. The agency offers flexible arrangements including full-time, part-time, long-term, short-term, and 24-hour companionship options.

Trusted Touch Healthcare employs Certified Nursing Assistants (CNAs) and private duty nurses, with all care overseen by registered nurses holding CNA certification. The team receives rigorous training to handle diverse situations that may arise in home settings. One-on-one attention is a cornerstone of the service, distinguishing it from conventional nursing home environments where staff must care for numerous residents simultaneously.

The agency emphasizes personalized care tailored to individual needs, particularly for dementia and Alzheimer's patients, ensuring dietary management and nutritional support. Caregivers are trained to handle memory loss and mobility issues while maintaining clients' privacy and dignity. Trusted Touch Healthcare serves Rockville and surrounding areas including Gaithersburg, Fairfax, and locations throughout Maryland, Washington DC, and Virginia.

Types of Care

Home Health and Hospice

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Reviews

5overall · 12 ratings combined

5★ on Google (12)

JoAnne Nickerson

Mar 2023

via Google

I went to Trusted Touch in December 2022 seeking care for a family member who was set to undergo a major hip surgery in February. I sought a female caregiver who would stay overnight to help with bathing, bathroom, food preparation, light housekeeping and care of three cats. Sibo was great. She listened attentively to my family member’s plight, the specific needs, and timeframe for care. In a timely manner, she identified two caregivers whom we interviewed by Skype. Both were fully acceptable. The draft contract contained nothing unexpected. Although we decided not to contract for care, this does not reflect badly on Trusted Touch. They were highly professional, provided timely communications, and even followed up after the surgery date to see how the member was doing. I would not hesitate to contact them again if the need arose.

Cathy17201

Apr 2022

via Google

From Arlington, VA Sibo and her staff are dedicated to helping the whole person. The caregivers have been so sweet and caring, even in the most difficult situations. They have always been there when I needed them for support and have taken great care of my loved one. They are quick to fix situations that are in need of adjustment and have been praised by our home PT person as well, for their interest in assisting them with exercises and therapies. The therapist had not seen this before in other caregivers. I highly recommend this team of caring individuals. Their hearts are in the right place.

Barbara Zullo

Dec 2021

via Google

We highly recommend Trusted Touch Healthcare for the care of your loved one. The director, Sibo Ncube, is a caring and compassionate person. Sibo has made every effort to meet the every need of our elderly parent. She employs a great staff, and offers her ongoing personal support. Living several hundred miles away, the services provided by Trusted Touch Healthcare has given us peace of mind that our Mom is in wonderful hands. This is hands down the best home healthcare company we have worked with. Tony & Barb Zullo

Redonia B

May 2021

via Google

Trusted Touch has the absolute best Healthcare Aides. They treated my mother as if she was their very own mother. It gave me a sense of relief to know I, not only, had a trustworthy aide, but I also had a loving kind person taking care of my mother. I can definitely say that I appreciated the service from Trusted Touch. Most importantly, my mother felt the kindness from her aide and it made a world of difference. I am 100% sure my mother loved the care she received. She always told her aides, "I love you!"

barbara denison

May 2021

via Google

As I write, my husband has been home for seven weeks following surgery for a broken hip and a month of rehab at Manor Care. Trusted Touch has provided caregivers day and night (now only night) for all of this time Each of these young women have been pleasant, professional and eager to help in any way. Several have been outstanding. Sibo Ncube runs the business with strict standards of punctuality and professionalism. I highly recommend Trusted Touch.

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