4.8(905 ratings)· Bronx average: 4.3
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1 / 5An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for True Care Home Care in the Bronx come almost entirely from caregivers describing the hiring orientation process rather than from clients or families discussing in-home care itself. Those who wrote in describe a smooth application process and instructors who were patient, clear, and welcoming. The agency emphasizes multilingual, culturally matched staff for the diverse Melrose neighborhood it serves.
AI-generated from reviews and community data.
True Care Home Care - Bronx is a home care agency serving Bronx, New York offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.8 out of 5 across 905 reviews.
True Care Home Care in Bronx, New York provides home care services in the Melrose neighborhood on East 149th Street. As a fully bonded and insured licensed home care services agency, True Care offers comprehensive in-home assistance designed to help clients live the life they want, with the people they love.
The community is built around serving diverse populations with cultural competency at its core. True Care's team speaks 13+ different languages and includes specialized Asian and Russian departments. Staff members come from the same communities they serve, enabling them to relate to clients in their preferred language.
True Care operates with a strong community focus, emphasizing that community is at the heart of everything they do. The Melrose neighborhood is home to a large Spanish-speaking population, which the agency serves with dedicated multilingual teams. The Bronx location is accessible to people with mobility disabilities and provides in-person services for both enrollment and caregiver applications.
The agency connects clients with certified caregivers and offers flexible service arrangements. Those interested in home care services can visit the office in person or request a free consultation to discuss their needs and find the right combination of services.
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Help Me Choose4.8overall · 905 ratings combined
4.8★ on Google (905)
Caroline Thompson
Jul 2026
This review is in regards to the application process and orientation. The application process was seamless and didn’t take long. The receptionist at the Bronx office was professional and swift. Judissa was the instructor for the orientation and in service at the Bronx location. She was professional, clear, knowledgeable, and kind. The free delicious lunch provided at orientation was also a pleasant and unexpected touch.
Jean Carlos Minier
Jun 2026
The class and orientation was great! The coordinator Wendy was very nice a thorough, I left with a great understanding of what True Care expects and the services to be provided. I highly recommend this agency.
Mudirikatu Ibrahim (Momi)
Jun 2026
Judissa was very kind, patient, and helpful throughout the orientation. She took the time to explain documentation clearly and made sure I understood how to complete everything correctly. Because of her guidance, I was able to understand the material better and feel more confident moving forward. She created a welcoming environment and was always willing to answer questions. Overall, I really enjoyed the orientation and appreciated all the support and knowledge she provided.
Ginokkon Aseando
Mar 2026
Went to orientation there today as HHA. Wendy was my instructor for today. A very efficient and clear orientation class I ever had as caregiver. The best part, they have us lunch too. Wendy did great job as an instructor, in terms of details, time efficient and clarity of the material. Two thumbs up. 👍👍
Yacine Diakhate
Mar 2026
I really enjoyed the class today. Ms Wendy was very kind, patient, and explained everything clearly, which made the class easy to understand. The classroom was also nicely decorated, and I really liked the atmosphere. It felt welcoming and comfortable. I also appreciated that lunch was provided during the break, which was very thoughtful since many other agencies don’t do that. Thank you for such a great learning experience!💗🎉
True Care Home Care - Bronx offers At-Home Care.
True Care Home Care - Bronx is located at 391 E 149th St #201 in Bronx, New York.
True Care Home Care - Bronx carries a 4.8 out of 5 rating from 905 Google reviews. Reviews for True Care Home Care in the Bronx come almost entirely from caregivers describing the hiring orientation process rather than from clients or families discussing in-home care itself. Those who wrote in describe a smooth application process and instructors who were patient, clear, and welcoming. The agency emphasizes multilingual, culturally matched staff for the diverse Melrose neighborhood it serves. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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