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Trinity Health and Home Care Services

2720 Stain Glass Ct

4.2(5 ratings)· Carrollton average: 4.4

Trinity Health and Home Care Services, photo 11 / 5

Quick Facts

Medicare quality
1.0 of 5 stars

Home Health Compare

Medicare certified
Since 2003
Veteran care
VA benefits accepted for veteran home care
Longevity
Serving North Texas community for over 20 years

What Families Think

Most reviewers of Trinity Health and Home Care Services praise specific nurses and aides by name for compassionate, skilled in-home care, especially for seniors and veterans. One reviewer described a serious negative experience involving an allergic reaction, difficulty getting medical records, and being discharged after raising concerns.

The Good

  • Reviewers repeatedly praise named nurses and aides by name
  • Director of nursing described as caring and knowledgeable
  • Aides described as becoming like family to clients
  • Licensed nurses, therapists, and aides deliver in-home care
  • Accepts VA benefits for veteran home care

The Bad

  • One report of an allergic reaction and unclear communication about it
  • One report of difficulty obtaining medical records from staff
  • One report of being discharged from care after complaining

AI-generated from reviews and community data.

Trinity Health and Home Care Services is a home health agency serving Carrollton, Texas offering At-Home Care and Home Health. Amenities include Emergency Call System, Wheelchair Accessible and Medication Management. Families rate it 4.2 out of 5 across 5 reviews.

About Trinity Health and Home Care Services

Trinity Health and Home Care Services provides skilled home health care and supportive services in Carrollton, Texas, enabling seniors and veterans to age in place with dignity and independence. The agency has served the North Texas community for over 20 years with a team of licensed nurses, therapists, and aides.

Licensed and experienced nurses deliver professional medical care in clients' homes, including medication management, wound care, and health monitoring. Compassionate aides assist with activities of daily living such as bathing, dressing, meal preparation, light housekeeping, and companionship. Licensed physical, occupational, and speech therapists help patients regain function and independence following illness, injury, or hospitalization.

The agency offers specialized services tailored to specific needs, including in-home medical and support care for North Texas veterans with VA benefits accepted, and specialized support for clients with Alzheimer's, Parkinson's, disabilities, or recovery from surgery or hospitalization.

Trinity Health and Home Care Services works closely with patients, families, and physicians to develop personalized care plans. The team is thoroughly screened and trained, and the agency offers on-call nurses and flexible scheduling to meet client needs.

Types of Care at Trinity Health and Home Care Services

At-Home CareHome Health

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • Medication Management

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Reviews of Trinity Health and Home Care Services

4.2overall · 5 ratings combined

4.2★ on Google (5)

Janice Kurtz

Jun 2026

via Google

I was allergic to something They used. When I questioned The PA . SHE wouldn't tell Me . So I talked to Her Supervisor. She got mad cause I wanted a copy of my Records. She said They do it after treatment. I told He, What about HEPA. She emailed them to me. They used a dressing that made of seaweed. . So They Discharged Me. The Dr They work under is in Uvalda,Tx And He only looks at Records once a month.

Valarie

May 2024

via Google

I got the most, beast guilty of care a person could receive and now returning to Trinity , because that who I can trust to take good care of me. Best nurse Anna and brigett. I will not go anywhere else.

Raune Rangel

Jul 2021

via Google

Professional, patient centered, and compassionate services. Highly recommend as a Provider. Trinity Health and Home Care Services should be a long term patient relationship partner in our community.

Kevdfw32

Jul 2021

via Google

It is remarkable to connect with a home-health care agency where there is a TRUE connection, but that is exactly how INCREDIBLE my experience with Trinity Health & Home Care Services this past week has been! Vanessa & Lydia came to my home & brought joy, warmth, professionalism, & passion with them! I was extremely satisfied with the EXCEPTIONAL service they provided. They were kind, compassionate, engaging, friendly, attentive, & so highly knowledgeable & skilled! They both went out of their way to ensure that I was comfortable, & they exceeded my expectations in a big way. Their people skills are OUTSTANDING & they make an AMAZING team! THANK YOU Vanessa & Lydia for your exceptional care & service! Ya'll are the best! -Bryan

Steph Foster

Jan 2021

via Google

I had a great experience with Vanessa the director of nursing she was caring and very knowledgeable when it came to pairing my grandmother with a great aide who has now become family! If you are looking for a caregiver that actually cares...look no further!

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Trinity Health and Home Care Services, never sold or shared.

Medicare Quality of Care

Trinity Health and Home Care Services is a Medicare-certified home health agency (certified since 2003). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

1.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

How patients did

  • Care started within 2 days of referral79%US 94%
  • Patients got better at walking or moving around34%US 83%
  • Patients got better at getting in and out of bed0%US 83%
  • Patients got better at bathing29%US 86%
  • Patients' breathing improved0%US 85%
  • Patients got better at taking medications correctly51%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations6%US 61%

Service area

Trinity Health and Home Care Services reports serving 41 ZIP codes, including Dallas, Fort Worth, Irving, Carrollton, Mckinney, Palestine, Allen, Arlington, Aubrey, Bedford and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 679324. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Trinity Health and Home Care Services offer?

Trinity Health and Home Care Services offers At-Home Care and Home Health.

Where is Trinity Health and Home Care Services located?

Trinity Health and Home Care Services is located at 2720 Stain Glass Ct in Carrollton, Texas.

What do families say about Trinity Health and Home Care Services?

Most reviewers of Trinity Health and Home Care Services praise specific nurses and aides by name for compassionate, skilled in-home care, especially for seniors and veterans. One reviewer described a serious negative experience involving an allergic reaction, difficulty getting medical records, and being discharged after raising concerns.

Does Medicare cover care from Trinity Health and Home Care Services?

Yes. Trinity Health and Home Care Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.0 out of 5 stars.

Do I need a referral to use Trinity Health and Home Care Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Trinity Health and Home Care Services?

Submit the Request Information form on this page to connect with Trinity Health and Home Care Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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