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Tri-Cities Home Health Care, an Amedisys Partner

8819 W Victoria Ave #110

4.3(12 ratings)· Kennewick average: 4.3

Part of Amedisys · 107 communities · 4.6★ average

Tri-Cities Home Health Care, an Amedisys Partner, photo 11 / 5

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 1966
Availability
Multidisciplinary team available 24/7 for urgent needs
Start of care
Assessment visit typically within 24 hours of discharge
Condition programs
Specialized support for COPD, heart failure, diabetes

What Families Think

Reviewers of this Amedisys home health provider in Kennewick often praise the clinical team's dedication and comprehensive care, though a couple of families reported serious lapses in follow-through and communication from the on-call and office staff.

The Good

  • Clinicians described as some of the best in the city
  • Comprehensive and caring service noted by families
  • 24/7 team availability for urgent needs
  • Specialized programs for COPD, heart failure, diabetes, fall risk

The Bad

  • One report of an on-call nurse refusing to fix a fallen dressing and being unprofessional on the phone
  • One report of a physical therapist never showing up or calling for scheduled visits
  • One report of a supervisor failing to take responsibility or return calls promptly

AI-generated from reviews and community data.

Tri-Cities Home Health Care, an Amedisys Partner is a home health agency serving Kennewick, Washington offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.3 out of 5 across 12 reviews.

About Tri-Cities Home Health Care, an Amedisys Partner

Tri-Cities Home Health Care, an Amedisys Partner, provides skilled nursing, therapy and other home health services in Kennewick, Washington. The organization serves patients recovering from surgery or illness, managing chronic health conditions, or working toward independence at home with a multidisciplinary team available 24/7 for urgent needs.

The care team includes registered nurses, home health aides, physical therapists, occupational therapists, speech therapists, and medical social workers. Nursing services encompass pain management, monitoring, education, and wound care. Physical therapy focuses on building strength, balance and endurance to reduce fall risk. Occupational therapists help patients manage daily tasks like bathing and eating, and can recommend home modifications. Speech therapists address communication and swallowing difficulties. Home health aides provide personal care assistance, and medical social workers coordinate care and connect patients with community resources.

Tri-Cities offers specialized programs for patients with specific conditions including COPD, heart failure, diabetes, and those at high risk for falls. These programs provide education, support and tools tailored to managing symptoms at home. Care plans are individualized and developed collaboratively with the patient's doctor, family and caregivers, with visits adjusted based on recovery progress and changing needs.

Initial assessment visits typically occur within 24 hours of hospital or facility discharge. A nurse or therapist conducts a thorough interview and professional assessment to identify areas where education and health management tools would benefit the patient. The organization uses evidence-based clinical practices and emphasizes an interdisciplinary team approach to help patients recover faster with fewer complications while remaining in their home environment.

Types of Care at Tri-Cities Home Health Care, an Amedisys Partner

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Tri-Cities Home Health Care, an Amedisys Partner

4.3overall · 12 ratings combined

4.3★ on Google (12)

Nikki YETTER

Jul 2026

via Google

Comprehensive and caring. I would recommend them in a heartbeat.

Polly B Watt

Jun 2026

via Google

Yall have done an excellent job on progress for my client .I thank you for your time and effort in rehab

Kadie Jeziorowski

May 2026

via Google

This company has some of the best clinicians in the city. They all lead with the heart to be of service. Despite limitations set by insurance companies they make their best efforts to go above and beyond for their patients and truly are an incredible team. I highly recommend this company.

David McCary

Mar 2026

via Google

The physical therapist never called or showed up. All crickets. Still waiting. This is not the first time TC Health Care was supposed to assist with a close friend and never showed. Would not recommend them!!! Makes one wonder if they bill Medicare for services but never show.

shane williams

Apr 2024

via Google

Most of my nurses were great. However had an issue with on call nurse who refused to come and replace a dressing that fell off. On call nurse yelled at me over the phone. This happened on a Friday I called Monday morning asking to speak with a supervisor. Was transferred to voicemail left message.received no call back. Called back on Thursday was finally connected to a supervisor. The supervisor interrupted my explanation of events several times. Did not take responsibility or even apologize for the incident. Kept telling me I didn’t know what I was talking about. Have had several issues with the office when starting service as well. Would not recommend them I have changed providers. Very disappointed faith the lack of thier level of duty of care.

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Tri-Cities Home Health Care, an Amedisys Partner, never sold or shared.

Medicare Quality of Care

Tri-Cities Home Health Care, an Amedisys Partner is a Medicare-certified home health agency (certified since 1966). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency78%US 79%
  • Rated their overall care 9 or 10 out of 1081%US 85%
  • Care was given in a professional way88%US 89%
  • The team communicated well85%US 86%
  • The team discussed medicines, pain and home safety76%US 82%

316 completed patient surveys, 20% response rate.

Hospital outcomes

  • Discharged to the community88%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed94%US 83%
  • Patients got better at bathing95%US 86%
  • Patients' breathing improved95%US 85%
  • Patients got better at taking medications correctly95%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations71%US 61%

Service area

Tri-Cities Home Health Care, an Amedisys Partner reports serving 16 ZIP codes, including Kennewick, Richland, Benton City, Connell, Eltopia, Grandview, Kahlotus, Mesa, Othello, Pasco and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 507010. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Tri-Cities Home Health Care, an Amedisys Partner offer?

Tri-Cities Home Health Care, an Amedisys Partner offers Home Health.

Where is Tri-Cities Home Health Care, an Amedisys Partner located?

Tri-Cities Home Health Care, an Amedisys Partner is located at 8819 W Victoria Ave #110 in Kennewick, Washington.

What do families say about Tri-Cities Home Health Care, an Amedisys Partner?

Reviewers of this Amedisys home health provider in Kennewick often praise the clinical team's dedication and comprehensive care, though a couple of families reported serious lapses in follow-through and communication from the on-call and office staff.

Does Medicare cover care from Tri-Cities Home Health Care, an Amedisys Partner?

Yes. Tri-Cities Home Health Care, an Amedisys Partner is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Tri-Cities Home Health Care, an Amedisys Partner?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Tri-Cities Home Health Care, an Amedisys Partner?

Submit the Request Information form on this page to connect with Tri-Cities Home Health Care, an Amedisys Partner and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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