Carroll Phillips
Dec 2025
Shay Larsen, Sales Manager at Bonaventure of the Tri-Cities, is the senior staff member who has impressed me the most from my first meeting/tour with her and going forward. Her calming demeanor and honed listening skills put you at ease from the first discussion. She is extremely well-versed about what Bonaventure of the Tri-Cities community has to offer residents, whether they are Independent or in Assisted Living. If you ask a question that Shay does not have the answer to immediately, you can be assured that she will get back to you with the answer. And once you or your loved one becomes a resident, Shay continues to interact with the residents to help them acclimate to their new home.






