Carol Ann
May 2026
We have been delighted with the care our aunt has received. Viva has fostered a sense of family and genuine concern for their residents and it shows in all interactions.
Viva Senior Living at Cross Keys
3152 Glassboro Cross Keys Road Glassboro, Nj 08028
4.2(47 ratings)
1 / 5Quick Facts
- Total units
- 79
- Licensed capacity
- 79 residents
- Respite Care
- Short-term respite stays for recovery or trial visits
- Care Progression
- Residents can step down from memory care to assisted living
California CDSS
What Families Think
Most reviewers describe Viva Senior Living at Cross Keys as a warm, family-like community with attentive staff and a range of activities, and one family credits the memory care team with dramatically improving their father's quality of life. However, a detailed negative review raises serious concerns about leadership, staffing, and resident safety that families should weigh carefully.
The Good
- Warm, family-like atmosphere praised by multiple reviewers
- Clean, cheerfully decorated environment
- Activities team described as patient and engaging
- Staff and director available and supportive during move-in
- One resident transitioned from memory care to assisted living
- Respite stays offered for short-term or trial visits
The Bad
- One detailed report of falls, missing medications, and unexplained injuries
- One report describes the director as manipulative and staff as fearful
- No published pricing information available
AI-generated from reviews and community data.
About Viva Senior Living at Cross Keys
Traditions of Cross Keys is an assisted living and memory care community in Glassboro, New Jersey, offering personalized support for seniors who need extra help with daily living while maintaining independence and an active lifestyle.
The community provides Assisted Living and Personal Care services designed to foster independence, along with clinically guided memory care programming for residents with Alzheimer's or other memory-related impairments. Residents benefit from personalized living plans that handle daily chores, allowing them to focus on activities they enjoy.
The community emphasizes meaningful engagement through excursions that keep residents connected to the Glassboro area and broader programming tailored to individual interests and needs. Residents age in place within a warm, inviting environment that celebrates individuality and fosters a sense of belonging.
The community also offers Respite Stays for those recovering from surgery, experiencing temporary caregiver absences, or wanting to experience the community's services on a short-term basis.
Types of Care
Assisted Living
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Help Me ChooseReviews
4.2overall · 47 ratings combined
4.2★ on Google (47)
Gerrie Curro
Mar 2026
Stephanie the person I communicate with and visited was wonderful gave me info I needed explained everything that I could understand. Did not rushed me. Took the time. Very grateful to Stephanie for guiding me.
Emily Kauffmann
Nov 2025
Traditions didn't just change my dad's life but they significantly changed mine. My dad's decline wasn't just emotionally taxing: He had been taken in by four different memory care communities over 3 years and was evicted from each one for a wide variety of reasons. I was transparent with Stephanie about all of these situations, the challenges they may face, and how desperately I needed support. She had no doubt that they could help me. My dad is no longer a resident of their memory care community but is instead in regular assisted living. He plays pool with friends, participates in their art classes, and looks forward to their trips and game nights. He was taken off the mood regulating medications that made him a drone and is on the right fit of prescriptions now. He's the best version of himself. My dad's room is kept immaculately clean and they help him decorate it with the art he creates and collects. He can't tell me enough how kind everyone is to him and he urges me to stop bringing him snacks because he eats too much! I'm jealous of some of the meals they bring him. He lets my kids have the cookies though! I can sleep at night knowing he's safe, happy, and not just looked after but truly cared for. I hope this community never changes.
Caramella Rache
Oct 2025
Beware! When you tour this facility it comes across great. What goes on behind closed doors is another matter. The director Ellen is extremely manipulative to family and staff. The staff are terrified of her and she will bully them into saying and doing things. Just look at the 1 star reviews on this account and a lot of them mention her. Management keeps her because she’s all about the money even if it’s to the detriment of the resident. In my time visiting the amount of falls is astronomical! Patients walking around with bruises and injuries that staff can’t explain. Staff found sleeping at night instead of working. Missing medications that can’t be accounted for. Medication cups with pills just laying in the residents room never given. Residents found on the floor in the morning that had laid there all night. Some staff will tell you what’s going on but they are afraid to speak up. If you are placing your loved one here be prepared to be there a lot like I am. The residents that have families that are present often seem to fare better.
Lynn P
Aug 2025
Traditions of Cross Keys has a warm, friendly, and welcoming atmosphere, and is always very clean and cheerfully decorated. The entire activities team is wonderfully patient and kind and encourage the residents to participate in a variety of activities including crafts, cooking, games, and musical entertainment. There are also parties for holidays and special occasions with delicious food, and families are encouraged to attend. Ellen, the Executive Director, was very supportive and kind during the stressful time of moving each of my parents into the community and continues to always be available for any questions. I've found the management team and staff to be kind and friendly, and I'm thankful we found Traditions of Cross Keys.
Frequently Asked Questions
What types of care does Viva Senior Living at Cross Keys offer?
Viva Senior Living at Cross Keys offers Assisted Living.
Where is Viva Senior Living at Cross Keys located?
Viva Senior Living at Cross Keys is located at 3152 Glassboro Cross Keys Road Glassboro, Nj 08028 in Glassboro, New Jersey.
What do families say about Viva Senior Living at Cross Keys?
Most reviewers describe Viva Senior Living at Cross Keys as a warm, family-like community with attentive staff and a range of activities, and one family credits the memory care team with dramatically improving their father's quality of life. However, a detailed negative review raises serious concerns about leadership, staffing, and resident safety that families should weigh carefully.
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