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Townview Terrace Assisted Living

200 S Market St

2.6(8 ratings)· Wooster average: 4.4

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Townview Terrace Assisted Living, photo 11 / 4

Quick Facts

Pet Policy
Small dogs and cats welcome, plus service pets
Medicaid Requirement
Requires Medicaid Assisted Living Waiver before applying

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Townview Terrace are sharply divided: one long-time resident praised the staff, activities, and pet-friendly apartments, while several other reviewers described a building in serious disrepair and a management team that dismissed resident complaints. The community accepts Medicaid Assisted Living Waiver residents, but multiple reports raise concerns about maintenance and staff conduct.

What reviewers praise

  • Pet friendly for small dogs and cats
  • Laundry rooms available on two floors
  • Staff described as kind and helpful by one resident
  • Mental health team available for residents
  • Medicaid and Medicare accepted for care costs

What reviewers flag

  • Multiple reports of the building falling apart, including a balcony that fell off
  • One report of a disrespectful supervisor dismissing resident complaints
  • One report it took two weeks to clean a resident's carpet
  • One report the buzzer entry system is hard for visitors without a key

AI-generated from reviews and community data.

Townview Terrace Assisted Living is a senior living community in Wooster, Ohio offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.6 out of 5 across 8 reviews.

About Townview Terrace Assisted Living

Townview Terrace Assisted Living is an assisted living community in Wooster, Ohio. The facility offers 24-hour staff, medication management, housekeeping, an emergency call system, wheelchair accessibility, and social activities with dedicated gathering spaces.

The community includes a mental health team to support residents with mental health and addiction concerns. Reviewers describe mixed experiences: some praise the staff and activities, while others report concerns about administrative interactions, building maintenance, and access procedures. One reviewer noted the facility appears clean, though entry via the buzzer system can be challenging for visitors unfamiliar with it.

Types of Care at Townview Terrace Assisted Living

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Townview Terrace Assisted Living

2.6overall · 8 ratings combined

2.6★ on Google (8)

Jazlyn Barone

Dec 2024

via Google ↗ · Report

The supervisor is absolutely disrespectful to independent and assisted living residents. Let’s other employees be disrespectful as well. The building is absolutely falling apart (someone’s BALCONY literally fell off) a staff member told an ASSISTED living resident they had 15 minutes to move their furniture to clean the carpet, HE USES A WALKER and can’t move furniture like that, and when confronted staff member got into an independent residents face who witness this and told them they had to no say. When the supervisor was told she said that assisted residents have a mouth and can speak up. But when they do speak up nothing is done about it. Took them TWI weeks to clean someone’s carpet, and when they did it this is what it looked like (don’t worry a complaint was filed and they actually did it right.) PLEASE DO NOT PUT YOUR FAMILY INTO THIS BUILDING IF YOU LOVE THEM. They will get treated like dog poop on the bottom of a shoe.

Shauntrel Campbell

Oct 2024

via Google ↗ · Report

Horrible place the building looks like it’s falling apart and the worker at the front desk is mean.

Sarah Hubert (Princess Goober Rhoze)

Feb 2024

via Google ↗ · Report

I Love 💕 this place!! Only issue is with the current administrator and I don’t see eye to eye. But she’s willing to listen to us residents. The current staff members there are awesome and there’s now a mental health team that can assist with mental health and addictions and so much more!! Other than that? This place is Awesome and Fun 🤩!! Wish that the PNA would increase to $200/month!! It’s currently $100/month!! Medicaid and Medicare and SSA pays for the care costs and prescriptions. Need a Medicaid Assisted Living Waiver before applying for an apartment here!! I definitely Loved 💕 my apartment!! Even tho I just moved out!! We have laundry 🧺 rooms on two separate floors!! Apartments are well done 👍🏻!! Some apartments are for the independent residents and the other apartments are for the assisted living residents. Pet friendly for small dogs and cats etc etc and service pets are welcome!! Sometimes there’s a bake and craft sales to assist with the staff members there helping the residents get gifts and to fund activities. Plus trick or treaters are welcome to come whenever it’s advertised. The current staff members on all of the shifts are Awesome and Cool!! Kind and willing to assist you!! The care coordinator is also sweet and kind and friendly and helpful as well as for everyone else who are staff members there!!

Nicole Shisler

Aug 2019

via Google ↗ · Report

Nice place. Seems clean but very hard to get in to when your parent or loved one does not know how the buzzer system works and you don't have a key.

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Frequently Asked Questions

What types of care does Townview Terrace Assisted Living offer?

Townview Terrace Assisted Living offers Assisted Living.

Where is Townview Terrace Assisted Living located?

Townview Terrace Assisted Living is located at 200 S Market St in Wooster, Ohio.

What do families say about Townview Terrace Assisted Living?

Townview Terrace Assisted Living carries a 2.6 out of 5 rating from 8 Google reviews. Reviews of Townview Terrace are sharply divided: one long-time resident praised the staff, activities, and pet-friendly apartments, while several other reviewers described a building in serious disrepair and a management team that dismissed resident complaints. The community accepts Medicaid Assisted Living Waiver residents, but multiple reports raise concerns about maintenance and staff conduct. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Townview Terrace Assisted Living?

Submit the Request Information form on this page, or contact Townview Terrace Assisted Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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