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Most families describe West View Healthy Living as a caring, clean, Christian-based nonprofit community where staff go out of their way for residents, especially praising the rehabilitation department and long-term care. A few reviewers, including one apparent employee, report inconsistent staff attitudes, rudeness from aides, and slow agency coverage, suggesting care quality can vary by shift or staff member.
AI-generated from reviews and community data.
West View Healthy Living is a senior living community in Wooster, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 29 reviews.
West View Healthy Living is a Christian-based, nonprofit continuing care community in Wooster, Ohio, offering a continuum of living options designed to meet the evolving needs of seniors. The community provides high-quality care within a family atmosphere, guided by Christian values, moral integrity, and respect for individual diversity.
West View Healthy Living strives to inspire hope and healing in the lives of residents by helping them achieve their highest level of physical, emotional, and spiritual well-being. The community creates a nurturing environment that promotes independence, engagement, and overall well-being for those in their care.
The community supports its mission through initiatives like an annual golf outing that benefits the West View Mission Fund, which works to enrich resident experiences, strengthen care, and support staff.
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Help Me Choose4.3overall · 29 ratings combined
4.3★ on Google (29)
John Mack
Mar 2026
Horrible, just horrible. It is ridiculous I have to hide behind a computer to talk about how bad it is working here. They don’t care a squat about their workers. Some of the laziest people work here, and what does that say about the care residents will receive.
Becca Fagert
Mar 2026
West view is a place full of caring staff. No place is perfect but they genuinely care about their residents. This is a non profit operation so no, they are not in it for the money. They are constantly thinking of new ways to enhance the lives of those that live there . It is a special place and the work it hard, but they care about each and everyone who call it home.
Janet Malta
Jan 2026
Admission Director Tina Grassman is wonderful. She worked diligently both with Cleveland Clinic Hospital and our family to allow my father into the rehabilitation center. She’s a true professional. Thank you! Janet Malta
Wesley Roberts
Feb 2025
Great nursing home with a friendly staff
Amy Cline
Nov 2024
I have been going to classes at WestView Healthy Living for a month now. Staff and teachers are very nice, accommodating, and easy to talk to. There are so many classes - both pool and land - it’s hard to decide. The two I am attending are already helping my balance and I feel my muscles are getting a good workout. Class sizes are small and friendly. Good choice for seniors to workout and stay active.
5 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025
Honor the resident's right to manage his or her financial affairs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2022
Implement a program that monitors antibiotic use.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2022
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2022
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2022
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022
Dispose of garbage and refuse properly.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 21, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2019
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2019
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2019
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2019
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
West View Healthy Living offers Skilled Nursing / Long Term Care.
West View Healthy Living is located at 1715 Mechanicsburg Road in Wooster, Ohio.
Most families describe West View Healthy Living as a caring, clean, Christian-based nonprofit community where staff go out of their way for residents, especially praising the rehabilitation department and long-term care. A few reviewers, including one apparent employee, report inconsistent staff attitudes, rudeness from aides, and slow agency coverage, suggesting care quality can vary by shift or staff member.
West View Healthy Living had 5 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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