Towers Home Care
300 E Church St
Quick Facts
- Medicare quality
- 2.0 of 5 stars
- Medicare certified
- Since 1996
Home Health Compare
Towers Home Care is a home health agency serving Orlando, Florida offering Home Health.
About Towers Home Care
Towers Home Care is a Medicare-certified home health agency serving Orlando, FL and has been Medicare certified since 1996. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.
Medicare rates the quality of patient care at Towers Home Care 2.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Towers Home Care
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Medicare Quality of Care
Towers Home Care is a Medicare-certified home health agency (certified since 1996). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
2.0 / 5 patient survey rating
- Would definitely recommend the agency65%US 79%
- Rated their overall care 9 or 10 out of 1077%US 85%
- Care was given in a professional way80%US 89%
- The team communicated well74%US 86%
- The team discussed medicines, pain and home safety63%US 82%
122 completed patient surveys, 16% response rate.
Hospital outcomes
- Discharged to the community81%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral96%US 94%
- Patients got better at walking or moving around63%US 83%
- Patients got better at getting in and out of bed74%US 83%
- Patients got better at bathing65%US 86%
- Patients' breathing improved81%US 85%
- Patients got better at taking medications correctly48%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations54%US 61%
Service area
Towers Home Care reports serving 50 ZIP codes, including Orlando, Altamonte Springs, Apopka, Casselberry, Kissimmee, Longwood, Oviedo, Sanford, Winter Park, Deland and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 107510. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Towers Home Care offer?
Towers Home Care offers Home Health.
Where is Towers Home Care located?
Towers Home Care is located at 300 E Church St in Orlando, Florida.
Does Medicare cover care from Towers Home Care?
Yes. Towers Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
Do I need a referral to use Towers Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Towers Home Care?
Submit the Request Information form on this page to connect with Towers Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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