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Orlando Lutheran Towers

210 Lake Avenue

3.7(52 ratings)· Orlando average: 4.3

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Orlando Lutheran Towers, photo 1

Quick Facts

Total units
168
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
168
Therapy services
On-site physical, occupational, and speech therapy

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers describe Orlando Lutheran Towers as a solid rehab and skilled nursing option with attentive front-desk and hospice staff, though several raise concerns about staff turnover, medication management, and administrative follow-through. Ratings are mixed, reflecting both praise for individual caregivers and criticism of training and communication gaps.

What reviewers praise

  • Therapy team praised for quality rehab care
  • Hospice nurses and staff described as compassionate
  • Friendly, attentive front desk staff
  • Clean facility with good food and activities
  • Convenient location with easy parking for visits

What reviewers flag

  • One report of medication running out and rough handling
  • Concerns raised about high staff turnover and training
  • One report of an inexperienced social worker delaying discharge
  • One reviewer noted nearby construction could block light and views

AI-generated from reviews and community data.

Orlando Lutheran Towers is a senior living community in Orlando, Florida offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 52 reviews.

About Orlando Lutheran Towers

Commons at Orlando Lutheran Towers is a senior residential community in downtown Orlando, Florida, offering Independent Living, Assisted Living, and Skilled Nursing care. The community features views of Lake Eola and the surrounding city skyline.

Assisted Living at the community is designed to provide extra service while maintaining resident independence for as long as possible. The Commons offers cutting-edge treatment options and comprehensive in-house and outpatient programs for physical, occupational, and speech therapy. Towers Home Care and Rehabilitation Services, a licensed non-profit and Medicare-certified agency, provides home health and outpatient therapy services.

The community provides lifestyle amenities, dining options, social connections, and wellness programming alongside high-quality long-term health care. Vibrant Living at Home is a membership program available through the community that allows residents to age in place safely and independently while accessing the community's services, amenities, and social connections.

Types of Care at Orlando Lutheran Towers

Independent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities

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Reviews of Orlando Lutheran Towers

3.7overall · 52 ratings combined

3.7★ on Google (52)

Pam Littlefield

Nov 2024

via Google ↗ · Report

I have to comment on the review that made disparaging comments about the lovely woman who runs the front desk at Windsor Place. C. always has a smile and a friendly greeting every time I go there to visit my mom. I appreciate the care she takes with her personal appearance and the care she takes with staff, patients and visitors. It sounds as if you had an emotional and frustrating day. I get it. We’ve all been there. I think we can agree, however, that the world would be a better place if we could all give each other some grace.

Angeli Faith

Aug 2024

via Google ↗ · Report

I was in the Commons for rehab Nov 2022. I could not understand why the nursing staff allowed my medications to run out, prior to contacting the doctor for a refill. The CNA handled me roughly, insisted that I take a shower, though my surgeon had not cleared me to do so, kept touching my personal items without permission. I must express my concern for so much turnover of staff. There is obviously a problem with Administration and staff, a lack of training and communication in working together as a team. The residents/patients pay the price for their incompetence. Please shop around prior to going their for yourself or your love-one. My therapy team was very good. The social worker was very inexperienced and delayed my discharge.

Madeline Maldonado

Jun 2020

via Google ↗ · Report

If you're researching a place for yourself or your loved ones, please be aware that there is a construction project being proposed for 14 stories of affordable housing to the side of Windsor Place on 404 Mariposa that will entirely block sunshine and fresh air for residents there. Owners of Lutheran don't appear to be opposed so long as they can get parking spots for their employees as part of the project. Keep that in mind, when you place your mothers and fathers here- especially if they're with Alzheimers or under memory care. If approved, their windows will face a construction site for some time, then a parking garage. See below. Short building in the shadow is Windsor Place. Red building is the proposed project adjacent.

Melinda Koller

Apr 2019

via Google ↗ · Report

My Mother is in Common Building with Hospice. What absolutely amazing Nurses and Staff. Her Doctor was really great too! I mean everyone working there I have had contact with including *Security and Cleaning Staff have been so kind. *(We do appreciate knowing it's a safe place too). The care she has been given has been wonderful. Our Family appreciates this more than you know. It's a difficult time and knowing her care is in good hands means a lot. Thank You and God Bless.

Steve G

Apr 2018

via Google ↗ · Report

A good Rehab and Nursing home. My Mom had a hip fracture and has slowly improved. Like any other facility, daily visits from family make sure your loved one gets excellent care. You can’t leave your Parent and go on with your life visiting on Sunday. Most staff are well trained and like what they do, and that’s the point, finding a place with overall good, positive giving staff. They seem to hire well here. Good location and parking for visits. Excellent admin staff. Good food and activities. Clean !!

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Government Inspection History

4 inspection visits in the last three years, 13 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 8, 2026Fire Safety StandardHealth Standard1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2026

Aug 29, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 23, 2024

Mar 28, 2024Fire Safety StandardHealth Standard7 citations
  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 19, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 19, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024

Apr 21, 2022Fire Safety StandardHealth Standard4 citations
  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2022

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2022

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Orlando Lutheran Towers offer?

Orlando Lutheran Towers offers Independent Living and Skilled Nursing / Long Term Care.

Where is Orlando Lutheran Towers located?

Orlando Lutheran Towers is located at 210 Lake Avenue in Orlando, Florida.

What do families say about Orlando Lutheran Towers?

Orlando Lutheran Towers carries a 3.7 out of 5 rating from 52 Google reviews. Reviewers describe Orlando Lutheran Towers as a solid rehab and skilled nursing option with attentive front-desk and hospice staff, though several raise concerns about staff turnover, medication management, and administrative follow-through. Ratings are mixed, reflecting both praise for individual caregivers and criticism of training and communication gaps. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Orlando Lutheran Towers do on recent health and safety inspections?

Orlando Lutheran Towers had 4 government inspection visits in the last three years, with 13 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Orlando Lutheran Towers?

Submit the Request Information form on this page, or contact Orlando Lutheran Towers directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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