140 Park Ave
3.4(72 ratings)· Bloomfield average: 4.1
1 / 5CMS Care Compare
Reviews of Touchpoints at Bloomfield are mixed, with several families praising individual nurses, aides, and rehab therapists for compassionate care, while others report serious concerns about staffing levels, food quality, and building maintenance. The facility specializes in complex medical rehab, including heart failure and pulmonary care, alongside long-term and behavioral health services.
AI-generated from reviews and community data.
Touchpoints at Bloomfield is a skilled nursing and long-term care facility located in Bloomfield, Connecticut. The center provides short-term rehabilitation and long-term care services, with specialized expertise in treating congestive heart failure through an American Heart Association certified program, as well as pulmonary rehabilitation and behavioral health care in a secure setting.
The facility specializes in caring for justice-involved and difficult-to-place individuals, as well as individuals with Alzheimer's disease or related dementia. Touchpoints' Complex Care nursing team follows individualized care plans and clinical pathways closely, working with an interdisciplinary team including hospital partners to ensure quality outcomes and reduce readmission rates. The center partners with Saint Francis Hospital, Hartford HealthCare Integrated Care Partners, and the UConn Health Preferred Post Acute Care Network.
The facility emphasizes personalized care planning, tailoring treatment to each patient's unique needs and health goals. Services include physical therapy, speech therapy, occupational therapy, and pain management approaches that move beyond traditional medication-only strategies. Staff includes certified nursing assistants, nurses, nursing supervisors, social workers, and specialized physiatrists focused on physical medicine and rehabilitation.
Touchpoints maintains engagement with the surrounding community, participating in events such as the West Hartford Senior Day Health Fair. The facility also involves residents and staff in collaborative initiatives, including creative and recreational programming that encourages participation from residents, family members, and staff.
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me Choose3.4overall · 72 ratings combined
3.4★ on Google (72)
James Vendola
Jun 2026
The facility is very clean. Everyone there is very professional very friendly. Each and every staff member says hello how are you? How are you doing? They’re taking very good care of my cousin. He’s in room 74 the first bed his name is Alexa or Mark I visit him quite often and every time I go in there no matter who’s there they’re polite courteous very friendly. Thank you for taking good care of them James.
Aaron Thiela
May 2026
Terrible terrible mess up building your building is falling apart the leak there was a leak in the filling from the bathroom above my mom‘s room. You people rotten care of her. Your nursing staff was rude uninterested we moved her on Saturday. The work on Sunday her name is Harriet Thiela. It was the worst experience I’ve ever had and a Rehab Center, Yale New Haven why are you IRU was better was better. Middlesex hospital was even better than your facility you suck your nursing care is the worst
Asha Rooks
Apr 2026
Staff was pleasant - minimal interaction. The appearance of the halls has improved 4/18- 2nd review You need 3 levels to rate the visit. A nurse was very helpful getting chairs so we didn’t stand for the entire visit but a 78 year old female had to return the chairs to the dining room and to another patient. Maybe have folding chairs available for visitors and stored thru out Touchpoint
Paula M. Banasiewicz
Feb 2026
Cold food that should be hot. They need to have warming containers. No food choices. The Kitchen is a source of angst. They run out of creamers and other things. You get what they give you. One aide only at night. Poor response time during the night. On the Positive side their Nursing Staff gets 5 stars for their time, caring and willingness to help the residents even in small matters. Their PT and OT personnel also get 5 🌟 for their hard work assisting the residents regain their mobility. They are a joyful group!! Thanks for an interesting experience.
DJLucienGrillo
Dec 2025
Amy, the supervisor is a sweetheart and is incredibly accommodating. Camryn is about the best nurse I have had in any facility, along with Morgan who is amazing. And Carol is an aid with more love and compassion than anyone could ask for.
Touchpoints At Bloomfield offers Skilled Nursing / Long Term Care.
Touchpoints At Bloomfield is located at 140 Park Ave in Bloomfield, Connecticut.
Reviews of Touchpoints at Bloomfield are mixed, with several families praising individual nurses, aides, and rehab therapists for compassionate care, while others report serious concerns about staffing levels, food quality, and building maintenance. The facility specializes in complex medical rehab, including heart failure and pulmonary care, alongside long-term and behavioral health services.
Work at Touchpoints At Bloomfield? Claim this listing to update photos, pricing, and details — it's free.
Other senior living options within 25 miles of Bloomfield.
