MyLivingChoice

Touchmark on West Century

1000 W Century Ave

4.7(52 ratings)· Bismarck average: 4.1

Touchmark on West Century — photo 11 / 6

Quick Facts

Memory care structure
Three separate memory care neighborhoods on-site
Payment source
Does not accept Medicaid or Medicare
Rehab services
In-house physical therapy available on-site
Transportation
Scheduled rides throughout Bismarck-Mandan for appointments and outings
Outdoor access
Secured courtyard for memory care residents

What Families Think

Families overwhelmingly describe Touchmark on West Century as a warm, activity-filled community with strong dining and friendly, attentive staff, and several residents have lived there for a decade or more. A smaller number of reviewers raised serious concerns about memory care staffing, response to a fall, and unexpected cost increases as care needs grew. Overall sentiment is strongly positive, but a few reports point to real gaps in oversight and communication when higher levels of care were needed.

The Good

  • Restaurant-quality, scratch-made meals praised repeatedly
  • Residents describe staff as warm, attentive, and family-like
  • Wide variety of activities, outings, and community events
  • On-site pool, fitness club, and water exercise classes
  • Multiple long-term residents (10+ years) express strong satisfaction
  • Convenient scheduled transportation for appointments and outings

The Bad

  • One detailed account of memory care neglect, a fall, and staff dishonesty about it
  • One report of chronic understaffing affecting resident attention
  • One family reports being pushed toward costlier memory care before it was needed
  • No Medicaid or Medicare accepted; costs rose sharply as care needs increased
  • One report of a tick infestation on the grounds

AI-generated from reviews and community data.

About Touchmark on West Century

Touchmark on West Century is a assisted living and independent living community in Bismarck, North Dakota.

Families rate Touchmark on West Century 4.7 out of 5 based on 52 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted LivingIndependent Living

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Reviews

4.7overall · 52 ratings combined

4.7★ on Google (52)

Erik Hoghaug

Jul 2026

via Google

I visited my mom for the second time since she moved in last November and was able to share a number of meals with her in the dining room. What struck me this time was how caring the servers in the dining room are to their residents. It was so nice to watch as they waited on various tables, it was like a restaurant where the residents were their frequent customers. The selection and quality of food over four meals was really nice to experience. Thanks Touchmark!

Cherie Sanstead

Jul 2026

via Google

Wendy was absolutely incredible to work with. She greeted us with a smile at the front door and every interaction that followed was the same way. She made sure my mom found the perfect unit and she made sure the transition went smoothly for us. She followed up and was very accommodating. She is a great asset to the team!

Chloe Coleman

Jul 2026

via Google

My grandparents recently moved to the community- and they reserved the large dining room to have our whole family join for dinner last night. We had a wonderful time. The food was great, and the staff were welcoming and thoughtful! It is very clear that the community at Touchmark is the best of the best!

Robin Addington

Jun 2026

via Google

Dad has been at Touchmark for about 3 years now and he loves it! They have a crazy amount of social opportunities for the residents and their families and the dining is amazing! We eat there as a family regularly as the food is as good as anywhere in town! The Touchmark community really is like family to us.

Kane Perrin

Jun 2026

via Google

We had a great experience at Touchmark’s carnival on Friday. My daughter had an absolute blast with all the games, activities, and fun atmosphere. The staff and volunteers were friendly and did a wonderful job putting everything together. It was a great event for families, and we definitely will be back!

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Frequently Asked Questions

What types of care does Touchmark on West Century offer?

Touchmark on West Century offers Assisted Living and Independent Living.

Where is Touchmark on West Century located?

Touchmark on West Century is located at 1000 W Century Ave in Bismarck, North Dakota.

What do families say about Touchmark on West Century?

Families overwhelmingly describe Touchmark on West Century as a warm, activity-filled community with strong dining and friendly, attentive staff, and several residents have lived there for a decade or more. A smaller number of reviewers raised serious concerns about memory care staffing, response to a fall, and unexpected cost increases as care needs grew. Overall sentiment is strongly positive, but a few reports point to real gaps in oversight and communication when higher levels of care were needed.

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