MyLivingChoice

Touchmark on South Hill

2929 S Waterford Dr

4.3(84 ratings)· Spokane average: 4

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Touchmark on South Hill, photo 11 / 6

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 2007
Licensed capacity
155 residents

California CDSS

What Families Think

There isn't enough detailed review text available to describe specific family experiences at Touchmark on South Hill. The community holds a 4.3 out of 5 rating from 80 Google reviews, suggesting general satisfaction, but no individual comments were provided to explain what families like or dislike.

The Good

  • Strong overall Google rating of 4.3 out of 5
  • Rated by a sizable pool of 80 reviewers
  • Offers assisted living, independent living, and skilled nursing

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Touchmark on South Hill is a senior living community in Spokane, Washington offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 84 reviews.

About Touchmark on South Hill

Touchmark on South Hill is a assisted living and independent living and skilled nursing / long term care community in Spokane, Washington.

Families rate Touchmark on South Hill 4.3 out of 5 based on 80 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Touchmark on South Hill

Assisted LivingHome HealthIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Touchmark on South Hill

4.3overall · 84 ratings combined

4.3★ on Google (84)

Write a review

Bud Dohler

Aug 2026

via Google ↗

Thank you all that was involved in last Saturdays car show, Its aways be on out list year after year, I like how you all come up with a different theme each year. Your staff is " TOP NOTCH " I have done so may car drive by and many of hours showing our car to a lot of retirement centers this year. What a heart felt felling it is to see the joy in there eyes and heart when the cars bring back so many memory's like i love this one when they say I had 1 just like this and to have them tell me there story ! you have such a beautiful complex there. Thanks again, keep up the good work you all do - Bud Dohler

Justin Purdy

Aug 2026

via Google ↗

Visited and was very impressed!!! Very nice staff and super helpful!!

Life Enthusiast

Aug 2026

via Google ↗

The Touchmark Car Show was fantastic. What a wonderful event. It is very well organized and lots of fun. They raise money for a great cause.<br>Thank You

Craig Wilmot

Aug 2026

via Google ↗

My wife and I entered our car in the car show last Saturday. We had a wonderful time visiting some of the residents and car enthusiasts. The staff & help were very friendly. We can’t wait until next year.<br>Craig

Spokane Carolers

Jul 2026

via Google ↗

We had the delightful opportunity to sing for the residents at Touchmark on South Hill during the 2025 Holiday season. Amanda (Life Enrichment Director) was prompt in her correspondence and made it easy to be a part of the evening. The facility was beautifully dressed up for Christmas, and the staff was so helpful to provide a place to lock up personal belongings while we sang and strolled through the building. We would happily work with Touchmark again!

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Ask about availability, pricing, or a tour. Your details go only to Touchmark on South Hill, never sold or shared.

Medicare Quality of Care

Touchmark on South Hill is a Medicare-certified home health agency (certified since 2007). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy

Hospital outcomes

  • Discharged to the community92%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around88%US 83%
  • Patients got better at getting in and out of bed86%US 83%
  • Patients got better at bathing94%US 86%
  • Patients' breathing improved87%US 85%
  • Patients got better at taking medications correctly89%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations83%US 61%

Service area

Touchmark on South Hill reports serving 16 ZIP codes, including Spokane, Chattaroy, Cheney, Greenacres, Otis Orchards. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 507118. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Touchmark on South Hill offer?

Touchmark on South Hill offers Assisted Living, Home Health, Independent Living and Skilled Nursing / Long Term Care.

Where is Touchmark on South Hill located?

Touchmark on South Hill is located at 2929 S Waterford Dr in Spokane, Washington.

What do families say about Touchmark on South Hill?

There isn't enough detailed review text available to describe specific family experiences at Touchmark on South Hill. The community holds a 4.3 out of 5 rating from 80 Google reviews, suggesting general satisfaction, but no individual comments were provided to explain what families like or dislike.

Does Medicare cover care from Touchmark on South Hill?

Yes. Touchmark on South Hill is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Touchmark on South Hill?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Touchmark on South Hill?

Submit the Request Information form on this page to connect with Touchmark on South Hill and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Touchmark on South Hill? Claim this listing to update photos, pricing, and details. It's free.

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