MyLivingChoice

Touchmark on South Hill

2929 S Waterford Dr

4.3(84 ratings)· Spokane average: 4

Part of Touchmark · 16 communities · 4.7★ average

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Touchmark on South Hill, photo 11 / 6

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 2007
Licensed capacity
155 residents

Washington DSHS

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

There isn't enough detailed review text available to describe specific family experiences at Touchmark on South Hill. The community holds a 4.3 out of 5 rating from 80 Google reviews, suggesting general satisfaction, but no individual comments were provided to explain what families like or dislike.

What reviewers praise

  • Strong overall Google rating of 4.3 out of 5
  • Rated by a sizable pool of 80 reviewers
  • Offers assisted living, independent living, and skilled nursing

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

Touchmark on South Hill is a senior living community in Spokane, Washington offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 84 reviews.

About Touchmark on South Hill

Touchmark on South Hill is a senior living community in Spokane offering independent living, assisted living, and skilled nursing with on-site home health services. The community is Medicare-certified as a home health agency since 2007 and holds a 4.0 of 5 CMS quality star rating for skilled nursing, physical therapy, occupational therapy, and speech therapy.

The campus features 24-hour staff, private rooms and bathrooms, a restaurant-style dining room, housekeeping and laundry services, medication management, an on-site nurse, emergency call systems, and wheelchair accessibility. Social activities and gathering spaces support an active community life.

Reviewers consistently praised the staff as helpful and friendly, and highlighted the community's well-organized social events, including an annual themed car show that brings residents joy and raises money for charitable causes. The facility was noted as well-maintained and welcoming to visitors and performers alike.

Types of Care at Touchmark on South Hill

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Help Me Choose

Reviews of Touchmark on South Hill

4.3overall · 84 ratings combined

4.3★ on Google (84)

Bud Dohler

Aug 2026

via Google ↗ · Report

Thank you all that was involved in last Saturdays car show, Its aways be on out list year after year, I like how you all come up with a different theme each year. Your staff is " TOP NOTCH " I have done so may car drive by and many of hours showing our car to a lot of retirement centers this year. What a heart felt felling it is to see the joy in there eyes and heart when the cars bring back so many memory's like i love this one when they say I had 1 just like this and to have them tell me there story ! you have such a beautiful complex there. Thanks again, keep up the good work you all do - Bud Dohler

Justin Purdy

Aug 2026

via Google ↗ · Report

Visited and was very impressed!!! Very nice staff and super helpful!!

Life Enthusiast

Aug 2026

via Google ↗ · Report

The Touchmark Car Show was fantastic. What a wonderful event. It is very well organized and lots of fun. They raise money for a great cause.<br>Thank You

Craig Wilmot

Aug 2026

via Google ↗ · Report

My wife and I entered our car in the car show last Saturday. We had a wonderful time visiting some of the residents and car enthusiasts. The staff & help were very friendly. We can’t wait until next year.<br>Craig

Spokane Carolers

Jul 2026

via Google ↗ · Report

We had the delightful opportunity to sing for the residents at Touchmark on South Hill during the 2025 Holiday season. Amanda (Life Enrichment Director) was prompt in her correspondence and made it easy to be a part of the evening. The facility was beautifully dressed up for Christmas, and the staff was so helpful to provide a place to lock up personal belongings while we sang and strolled through the building. We would happily work with Touchmark again!

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Washington disclosure statement, dated October 23, 2026, under the Elder and Vulnerable Adult Referral Agency Act (RCW 18.330).

(a) Agency: MyLivingChoice LLC (MyLivingChoice.com), 8705 N. Cypress Ct, Kansas City, MO 64156, (816) 226-7772.

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(c) Fees: you pay us nothing. If you move into a community we introduced you to, that community pays us a referral fee computed as a percentage of your first month's rent and care charges, invoiced to the community after you move in. If you ask, we will tell you the amount of the fee for any community we refer you to.

(d) Services: MyLivingChoice is a free service that helps families find senior living. We gather a short intake about the care needed, suggest communities that appear able to meet those needs, and introduce you to the ones you choose. For you specifically, we will introduce you to Touchmark on South Hill and share with it your name, contact details and the care needs you described, nothing more.

(e) We will never ask you to waive any claim for loss of personal property or injury, or any right you have under state or federal law.

(f) We work with both you and the community in the same transaction: the community pays us, and we are introducing you to it. To obtain or share confidential health care information about the person who needs care we need your authorization, which you give for the communities named above by acknowledging this statement.

(g) Tours: we do not tour communities as a matter of course. Our information comes from the community itself, its state licence record and public sources. We have not toured Touchmark on South Hill.

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Sending your request signs the Washington statement above with the name you entered, dated now, and authorizes us to share your name, contact details and care needs with the communities or agencies you chose. By submitting, you're okay with us and Touchmark on South Hill reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Medicare Quality of Care

Touchmark on South Hill is a Medicare-certified home health agency (certified since 2007). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy

Hospital outcomes

  • Discharged to the community92%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around88%US 83%
  • Patients got better at getting in and out of bed86%US 83%
  • Patients got better at bathing94%US 86%
  • Patients' breathing improved87%US 85%
  • Patients got better at taking medications correctly89%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations83%US 61%

Service area

Touchmark on South Hill reports serving 16 ZIP codes, including Spokane, Chattaroy, Cheney, Greenacres, Otis Orchards. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 507118. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Touchmark on South Hill offer?

Touchmark on South Hill offers Assisted Living, Independent Living and Memory Care.

How much does Touchmark on South Hill cost?

Touchmark on South Hill has not published its pricing. For context, communities in Spokane that publish rates start around $3,695 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Touchmark on South Hill located?

Touchmark on South Hill is located at 2929 S Waterford Dr in Spokane, Washington.

What do families say about Touchmark on South Hill?

Touchmark on South Hill carries a 4.3 out of 5 rating from 84 Google reviews. There isn't enough detailed review text available to describe specific family experiences at Touchmark on South Hill. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Touchmark on South Hill?

Yes. Touchmark on South Hill is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Touchmark on South Hill?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Touchmark on South Hill?

Submit the Request Information form on this page, or contact Touchmark on South Hill directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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