MyLivingChoice

Touching Hearts at Home

1941 S 42nd St #512

4.5(22 ratings)· Omaha average: 4.2

Touching Hearts at Home, photo 11 / 5

Quick Facts

Care Availability
Care available 24/7, including weekends and holidays
Service Area
Serves clients across Nebraska and Iowa counties

What Families Think

Families using Touching Hearts at Home describe attentive, dependable caregivers who help with everything from post-surgery recovery to daily support for loved ones with Alzheimer's. Reviewers consistently praise the personal connection formed with specific caregivers and the flexibility of scheduling around individual needs. One negative report centered on a rude interaction during the job application process rather than client care itself.

The Good

  • Caregivers praised by name for compassionate, attentive care
  • Strong support for Alzheimer's and dementia care
  • Personalized scheduling built around individual client needs
  • Helpful with hospital-to-home recovery and daily tasks
  • Caregivers described as reliable, punctual, and conscientious

The Bad

  • One report of a rude, unprofessional phone interaction with office staff

AI-generated from reviews and community data.

Touching Hearts at Home is a senior care provider serving Omaha, Nebraska offering At-Home Care. Families rate it 4.5 out of 5 across 22 reviews.

About Touching Hearts at Home

Touching Hearts at Home provides in-home care services in Omaha, Nebraska and surrounding areas including La Vista, Council Bluffs, and surrounding counties. The agency serves seniors, people with medical conditions or disabilities, those transitioning from hospital to home, and anyone over 18 who needs professional caregiver support.

Services include personalized companionship care, assistance with activities of daily living, meal planning and preparation, light housekeeping, home safety checks, and transportation to medical appointments, errands, and community activities. Care can be provided for a few hours per visit or up to 24 hours a day, seven days a week, including weekends and holidays. The agency specializes in hospital recovery and rehabilitation care, Alzheimer's and dementia care, respite care, and live-in care arrangements.

Professional caregivers receive training in best practices for memory loss and person-centered care. The agency emphasizes individualized caregiver matching, flexible scheduling, and clear communication with families. Regular updates and meetings ensure care plans adapt to changing needs. Safety is prioritized through caregiver training and strict guidelines to protect clients.

Founded in 2006, Touching Hearts at Home operates across Douglas County, Nebraska and Pottawattamie County, Iowa, serving communities including Bennington, Bellevue, Blair, Elkhorn, Millard, Ralston, Valley, Waterloo, and both North and South Omaha. The agency focuses on maintaining dignity and independence while supporting clients to remain safely in their own homes.

Types of Care at Touching Hearts at Home

At-Home Care

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Reviews of Touching Hearts at Home

4.5overall · 22 ratings combined

4.5★ on Google (22)

Lesli Brice

Jul 2026

via Google

Upon my discharge from a skilled nursing facility, I needed help with making meals, cleaning house, washing clothes and getting to doctor appointments while I was recuperating . Brianna and Sara were great helping me set up my schedule for my caregivers. The schedules are built around my needs, not a one size fits all. My care givers, Brittany and Haley, are efficient and pleasant to work with. They were never late, got me where I needed to be on time, and were very conscientious, and efficient. They helped me with house cleaning, laundry, and making meals some meals. They were solicitous when they got me my walker out of the car and making sure that I was able to navigate where I needed to be. And these ladies really helped me get back on track. Being very independent, I wasn’t sure how everything would turn out. But I am very impressed with the level of care and assistance I received. All four of the aforementioned ladies went above and beyond what I expected. Should I need caregivers in the future, I will not hesitate in contacting Touching Hearts at Home for my needs and personalized service.

Bri Anna

May 2026

via Google

I was super excited to work for this company as a part-time position on my way to orientation I use the GPS which led me to a wrong location. I called the receptionist and she was so rude. Her tone was so rude where I completely changed my mind, I advised her she is the face of the company and if this is how she talks to people then I am not interested in working for this company because if they are OK with you talking like that I can only imagine how the rest of the crew is and I’d rather go everywhere with the company that shows respect to others.

Janelle Janelle

Feb 2026

via Google

I work full time remotely, while also taking care of my mom. I got to the point where my mom (late stage Alzheimer's) needed too much hands-on help for just one person to handle. Lifting, toileting, and getting her out of bed became impossible on my own. My family had zero experience with outside help and we had no idea what to expect. Ireesha has been such a blessing. She assists me two mornings each week. She's a beautiful person with a loving heart. My mom was instantly comfortable with her. Once we get mom dressed for the day, I now have some time to leave the house for respite, exercise, or errands. My family appreciates her so much and she's is a vital ingredient in my mom's quality of life.

Dustin Mackey

Feb 2026

via Google

My dad has Alzheimer’s, and has had a care giver come spend time with him 3 days a week for the last year. We absolutely love the two nurses that come take care of him. I would highly recommended them to anyone that wants their loved one taken care of, and cared for.

Stan Carter

Feb 2026

via Google

I needed someone to drive me to and from cataract surgery and to stay with me at home for part of two days. I thought I'd feel uncomfortable with a stranger in my home for that long a time, because I live alone and I'm not used to having company, but Ashley was fantastic. We talked about books and she watched old Perry Mason videos with me and brought me homemade beef stew and banana bread and chocolate chip cookies, and when she left on the third day I was sorry to see her go.

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Frequently Asked Questions

What types of care does Touching Hearts at Home offer?

Touching Hearts at Home offers At-Home Care.

How much does Touching Hearts at Home cost?

Touching Hearts at Home has not published its pricing. For context, communities in Omaha that publish rates start around $3,118 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Touching Hearts at Home located?

Touching Hearts at Home is located at 1941 S 42nd St #512 in Omaha, Nebraska.

What do families say about Touching Hearts at Home?

Families using Touching Hearts at Home describe attentive, dependable caregivers who help with everything from post-surgery recovery to daily support for loved ones with Alzheimer's. Reviewers consistently praise the personal connection formed with specific caregivers and the flexibility of scheduling around individual needs. One negative report centered on a rude interaction during the job application process rather than client care itself.

How can families visit Touching Hearts at Home?

Submit the Request Information form on this page to connect with Touching Hearts at Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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