MyLivingChoice

Douglas County Community Mental Health Center

4102 Woolworth Avenue

3.2(41 ratings)· Omaha average: 4.2

Douglas County Community Mental Health Center, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
Government, City/county
Certified beds
254
Regulatory Status
Reported CMS downgrade from 5-star to 1-star
New Patient Access
Therapist appointment available in 1-2 weeks
Walk-in Option
Walk-in triage visits offered for urgent care
Oversight Note
One report of facility placed on probation after HHS investigation

What Families Think

Reviews of Douglas County Community Mental Health Center are sharply divided: several people credit staff and specific therapists with helping them through severe mental health crises or long-term care stays, while many others describe unprofessional treatment, billing confusion, and safety concerns. The facility's mix of outpatient mental health, inpatient psychiatric, and skilled nursing/rehab services draws very different experiences depending on the program used.

The Good

  • Staff called amazing and caring by multiple reviewers
  • Quick therapist/psychiatrist appointments for new patients
  • Walk-in triage visits available for urgent mental health needs
  • Positive experience reported with long-term physical therapy care
  • Family visits and celebrations were accommodated

The Bad

  • Multiple reports of unprofessional or disrespectful staff interactions
  • One reviewer described a billing dispute sent to collections after being told no cost applied
  • CMS reportedly downgraded the nursing facility from 5-star to 1-star
  • One report of the facility being on probation after an HHS investigation into incidents
  • One report of limited group therapy activity and being left in bed most of the day

AI-generated from reviews and community data.

Douglas County Community Mental Health Center is a senior living community in Omaha, Nebraska offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.2 out of 5 across 41 reviews.

About Douglas County Community Mental Health Center

Douglas County Community Mental Health Center is a skilled nursing / long term care community in Omaha, Nebraska.

Families rate Douglas County Community Mental Health Center 3.2 out of 5 based on 41 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Douglas County Community Mental Health Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Douglas County Community Mental Health Center

3.2overall · 41 ratings combined

3.2★ on Google (41)

Piccolo

May 2026

via Google

A lot safer and much more effective than lasting hope

Youssef Eweis

Apr 2026

via Google

The fact that Dr. Kauzlarich is the director entails that this entire government facility should be closed immediately until a serious investigation is preformed. I will say that a lot of the staff were professional, accommodating, and warm. Dr. Kauzlarich represents the epitome of the psychiatric industry's catastrophic abuse of power. This person should be completely banned from any position of authority. Dr. Kauzlarich suffers from severe lack of logic and memory issues, is highly stubborn, and relies on inconsistent paperwork rather than his own rationality. Dr. Kauzlarich has stated, under oath, multiple false pieces of information, with little hesitation, portraying no sense of moral or ethical responsibility over his actions and completely abandoned his oath as a psychiatric professional. Dr. Kauzlarich immediately suggested a tetanus for a slight scratch on my muscle [that had mostly recovered by the time I left the hospital], rather than first asking if I applied antibiotic cream or sanitization. He then questioned the competent legitimacy of a combat life saver certification issued by the U.S. Army. Dr. Kauzlarich has on multiple occasions stated that it is irrational of me to file lawsuits against people [I filed 3 that were highly spaced out, with the second being related to the first one] after I had mentioned to him that I was going to sue him.

Liv

Mar 2026

via Google

Horrible place would NEVER recommend the mental health side at all. They don’t care and barely do any groups during the days.

Laura Y

Mar 2026

via Google

Terrible Place, Terrible Care, or should I say, No Care.........

Kason Heiden

Mar 2026

via Google

They chill helped me out of a dark place

Request information

Ask about availability, pricing, or a tour. Your details go only to Douglas County Community Mental Health Center, never sold or shared.

Government Inspection History

7 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 30, 2025Health Complaint2 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2025

May 13, 2025Fire Safety StandardHealth ComplaintHealth Standard22 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2025

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 27, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 27, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 27, 2025

Jul 18, 2024Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 31, 2024

May 16, 2024Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2024

Apr 26, 2024Fire Safety StandardHealth Standard16 citations
  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2024

  • Meet requirements for the use and maintenance of medical gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2024

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2024

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2024

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2024

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 9, 2024

Mar 5, 2024Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024

May 16, 2023Fire Safety StandardHealth Standard13 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2023

  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2023

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Douglas County Community Mental Health Center offer?

Douglas County Community Mental Health Center offers Skilled Nursing / Long Term Care.

How much does Douglas County Community Mental Health Center cost?

Douglas County Community Mental Health Center has not published its pricing. For context, communities in Omaha that publish rates start around $3,118 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Douglas County Community Mental Health Center located?

Douglas County Community Mental Health Center is located at 4102 Woolworth Avenue in Omaha, Nebraska.

What do families say about Douglas County Community Mental Health Center?

Reviews of Douglas County Community Mental Health Center are sharply divided: several people credit staff and specific therapists with helping them through severe mental health crises or long-term care stays, while many others describe unprofessional treatment, billing confusion, and safety concerns. The facility's mix of outpatient mental health, inpatient psychiatric, and skilled nursing/rehab services draws very different experiences depending on the program used.

How did Douglas County Community Mental Health Center do on recent health and safety inspections?

Douglas County Community Mental Health Center had 7 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Douglas County Community Mental Health Center?

Submit the Request Information form on this page to connect with Douglas County Community Mental Health Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Douglas County Community Mental Health Center? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Omaha.

Prefer to stay home?

Home care agencies serving Omaha bring help to the house: daily living, companionship, and respite for family caregivers.