Home Health Compare
Reviews for Total Home Health Services are sharply mixed: several families praise individual caregivers, nurses, and therapists for professionalism and warmth, while others describe stressful experiences with office staff, last-minute changes to care, and unanswered after-hours calls.
AI-generated from reviews and community data.
Total Home Health Services Inc is a home health agency serving Crown Point, Indiana offering Home Health. Families rate it 2.6 out of 5 across 5 reviews.
Total Home Health Services Inc is a home health and hospice community in Crown Point, Indiana.
Families rate Total Home Health Services Inc 2.6 out of 5 based on 5 Google reviews.
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Help Me Choose2.6overall · 5 ratings combined
2.6★ on Google (5)
M George
Oct 2024
Snapped at by office help. Made to feel like a burden. One nurse, Robin I believe, absolute angel. Professional, courteous, and very knowledgeable. Everyone else, can't say. So far no good. Imagine having a senior in need and it's after hours, the on-call doesn't answer. Life is hard but here you'll learn resilience as you'll end up just doing everything yourself. Maybe I'm wrong, I hope I am. Buyer beware...
Maryanne Babij
Oct 2021
Tim is absolutely the most outstanding therapist my Mother and I have had the pleasure with which to work. Ask for Tim, and you can be assured you are firmly on the road to recovery!
Patricià Trinkle
Mar 2021
Stressful. Unprofessional
Cathy Dillon
Dec 2019
When they office tell the nurses that the can no longer take care of the patient at the last minute. Short notice adding more stress on the family caregiver
Kellie Jurick
Dec 2017
Total Home Health is an excellent company to work with when searching for care for your loved one. We had caregivers from this agency for about 5 months come into our home 3 days a week and care for our mom. Amy is very easy to work with and quick to resolve any and all problems, questions or situations that may arise. The caregivers were very professional and treated mom as if she was their mom and respected the fact that they were in our home. I feel like they all became part of our family.....thank you to all our caregivers!
Total Home Health Services Inc is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
54 completed patient surveys, 21% response rate.
Hospital outcomes
How patients did
Service area
Total Home Health Services Inc reports serving 31 ZIP codes, including Gary, Hammond, Crown Point, Valparaiso, Cedar Lake, Chesterton, Demotte, Dyer, East Chicago, Griffith and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 157570. National figures are the average across all certified agencies.
Total Home Health Services Inc offers Home Health.
Total Home Health Services Inc is located at 770 N Main St in Crown Point, Indiana.
Reviews for Total Home Health Services are sharply mixed: several families praise individual caregivers, nurses, and therapists for professionalism and warmth, while others describe stressful experiences with office staff, last-minute changes to care, and unanswered after-hours calls.
Yes. Total Home Health Services Inc is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
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