Robin Hansen
May 2026
I was very happy with my visit today. Megan took time out to talk to us about Jane’s diet and helping her get back onto solid foods. She had a good session at the physical therapy also.
1 / 5Quick Facts
- Total units
- 120
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 120
- Inspections
- View history (32 citations)
- Memory care area
- Locked unit exists for dementia/Alzheimer's residents
- Therapy services
- On-site physical and occupational therapy offered
CMS Care Compare
What Families Think
Reviewers consistently praise individual staff members—especially the social worker, certain nurses, and therapists—for compassion and responsiveness, and note the facility is generally kept clean. However, several families report serious care lapses, including slow response to call buttons, cold food, and staff who seemed undertrained for handling medical equipment like oxygen. One reviewer described a distressing placement in a locked dementia unit for a non-dementia patient, and another reported lost laundry with an inadequate resolution.
The Good
- Staff members like Leslie and Gabby praised by name
- Facility described as consistently clean
- On-site physical and occupational therapy sessions noted
- Staff found and returned lost resident jewelry
- Good communication between doctors and nursing staff
The Bad
- Multiple reports of slow or no call-button response
- One report of cold food served regularly at meals
- One report of a medication error involving heart medication
- One report of staff undertrained in oxygen equipment handling
- One report of a non-dementia patient placed in locked memory unit
- One report of lost laundry with only $50 offered in compensation
AI-generated from reviews and community data.
Tierra Pines Center is a senior living community in Largo, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 165 reviews.
About Tierra Pines Center
Tierra Pines Center is a 120-bed skilled nursing and long-term care facility in Largo, Florida, serving patients who need rehabilitation and ongoing medical support.
Family experiences at Tierra Pines reflect a mixed picture. Several families praise specific staff members, including nurses like Gabby and therapists such as Megan, who provide attentive care and clear communication about treatment plans. The housekeeping team receives consistent recognition for maintaining cleanliness. Social services director Leslie is noted as responsive to family concerns. However, other families report significant gaps in daily care oversight, with some noting inadequate bathroom assistance for non-ambulatory residents during extended visits. One family found the dementia unit atmosphere distressing rather than supportive.
The facility holds a 4.4 out of 5 Google rating based on 165 reviews, reflecting both strong individual staff performance and ongoing concerns about consistency in patient monitoring and care routines across shifts.
Types of Care at Tierra Pines Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Tierra Pines Center
4.4overall · 165 ratings combined
4.4★ on Google (165)
Bart Tate
Apr 2026
Unfortunately I try never to talk down on a business but I’m going to speak out on the positive and negative of this place. There is some great staff in this building that care that I did meet while my mother was there that do really care not only about their job but their patients. Gabby was a dayshift nurse that always went above and beyond. Also th social worker Leslie and Tony at night. The front desk people who I couldn’t remember ther names were also very courteous. The facility for the most part was mostly clean. The issue I had with my mother being there first off was the food being cold almost everyday and meal. When asked multiple times why I was told they didn’t have anything to keep the meals hot while going from the kitchen to the patients. My mother was told if there was an issue she should bring it up with the kitchen staff. I explained to them that hi food has to stay hot and cold food has to stay cold and again nothing but excuses were made. This was very upsetting to the point I would stop and bring my mother hot food with her dietary restrictions. During the day for the most part she received the care she needed at least when Gabby was around. Other times I noticed myself and by what my mother told me a lot of the staff were either not trained well, under staffed or in some cases had an attitude when patients or family would ask questions. There was call buttons in the rooms but the response time wasn’t very fast and at a few times especially on night shift no response for hrs where my mother needed assistance cause she had to use the bathroom, but again I feel cause the building was understaffed. It got to the point we had to contact the in house social worker to ask for a transfer. Leslie assisted us and was very helpful. The major issue I had was the change in attitude from the staff once my mom asked for a transfer. She would try to do the physical therapy as best as she could since she has cod and is on oxygen. A lot of the staff were not trained well in proper handling of said oxygen canisters when she had to go to physical therapy to the point she had to explain when to turn certain valves on and off. I also am confused while a occupational therapist knowing my mother is on oxygen and had just done physical therapy would come up shortly after and try to make her get up again and when my mother explained she just got back from pt and was exhausted then made a remark about if she refused it could effect her transfer to another facility. Which coincidentally is the reason why she was declined to transfer and was noted because she declined with the occupational therapist. The final straw was my mother receding her pills in the morning. My mother is as sharp as a tack and does cross words, backgammon, reads the paper, has full convos with me and always weird down her medication and tracks anything else that needs listed in her notes. She received her pills that morning and asked the nurse why she didn’t get her heart medication. The nurse told her she didn’t and if it wasn’t there she must of either took it or dropped it with an attitude. Let me say that again she asked about one of her major medications being missing cause she lists and wrote down when she takes it and she was given an attitude about it and didn’t receive it. She called me upset and said she had enough and since she was declined for transfer I went and got her from the facility using my equipment I purchased as in a wheel chair and her portable oxygen and removed her from your facility. I only hope things will be better after this post cause there is good people who care there but there is a lot training and more supervision needed of staff. All anyone ever wants is to know that their loved one is being treated correctly and is safe cause we put our trust in facility’s like yours. This visit was only to help strengthen my mother so she could come home and I could only imagine what people who are long term are going through.
Sally R
Apr 2026
Upon a recent visit at the facility to see my 99-year-old aunt ,as always, I find the staff friendly and helpful. The facility is always clean housekeeping staff is doing a stellar job .The social service director Leslie is always ready to address any questions I may have. also, a recent experience with my aunt losing a piece of valuable jewelry we assumed was lost forever …however it was found by a staff member and brought to Denise the head nurse on the first floor to be put in her Lost and Found drawer. .. That to me speaks volumes of the integrity /honesty of the staff. I am grateful that my aunt is in caring, compassionate hands.
David Limberger
Feb 2026
During my last visit and this one I spent over 5 hours with Ms Button. During that time, no one asked her if she needed to use the bathroom or checked to see if she needed changing. I am sympathetic to the shortage of qualified personnel however what I have seen during my visits would indicate poor care for the patient. Ms Burton is non ambulatory and a fall risk and she deserves better care.
Stacey Mendoza
Jan 2026
My Mother went in there following a hospital stay. Upon arrival they put her in the locked area where the keep their dimentia/alzheimers patients. Just awful. If you can imagine people screaming they want to die, etc. Her roomate had mental issues and kept telling her what to do, mumbling to herself. Not at all an atmosphere where you can get better! My Mother and i were in tears that i had to leave her in that situation. They did move her to a more normal area upstairs in less than 2 days. Thank goodness. The nurses are on top of their meds! Very good communication between the doctors and nurses. However, theyre washers and dryers broke down and they couldn't do any laundry and they lost all her clothes! They offered us $50 for 2 missing dresses and some other personal items. They were terrible at following up with me about picking up her laundry until after i called multiple times. I would look around before choosing this spot and be sure ahead of time that if your parent does not have dementia or alzheimers that they do not put them in the same room or area. It didnt seem they had too much separation and that is like HELL to an adult who doesn't have that.. But they are nice.
Government Inspection History
5 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 30, 2025Fire Safety StandardHealth Standard11 citations
PASARR screening for Mental disorders or Intellectual Disabilities
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2025
Establish policies and procedures including evacuation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Include a process for Emergency Preparedness collaboration.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Apr 15, 2024Health Complaint1 citation
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 15, 2024
Oct 31, 2023Health Complaint1 citation
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 17, 2023
Dec 8, 2022Fire Safety StandardHealth Standard14 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2023
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2023
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2023
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2023
Apr 9, 2021Fire Safety StandardHealth Standard5 citations
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2021
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Tierra Pines Center offer?
Tierra Pines Center offers Skilled Nursing / Long Term Care.
Where is Tierra Pines Center located?
Tierra Pines Center is located at 7380 Ulmerton Rd in Largo, Florida.
What do families say about Tierra Pines Center?
Reviewers consistently praise individual staff members—especially the social worker, certain nurses, and therapists—for compassion and responsiveness, and note the facility is generally kept clean. However, several families report serious care lapses, including slow response to call buttons, cold food, and staff who seemed undertrained for handling medical equipment like oxygen. One reviewer described a distressing placement in a locked dementia unit for a non-dementia patient, and another reported lost laundry with an inadequate resolution.
How did Tierra Pines Center do on recent health and safety inspections?
Tierra Pines Center had 5 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Tierra Pines Center?
Submit the Request Information form on this page to connect with Tierra Pines Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Tierra Pines Center? Claim this listing to update photos, pricing, and details. It's free.
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