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Thomson Health & Rehabilitation

511 Mt. Pleasant Road

2.9(15 ratings)

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Quick Facts

Total units
150
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
150

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Thomson Health & Rehabilitation are largely negative, with families describing unclean rooms, understaffing, and poor bedside manner, though one long-term family reported consistent care over several years. The community holds a 2.8-2.9 out of 5 rating based on a small number of Google reviews.

What reviewers praise

  • One family reported 7 years of consistent daily care
  • Staff kept a resident fed and cared for through COVID

What reviewers flag

  • Multiple reports of unclean conditions, including mold and dirty linens
  • One report of feces left in a diaper on a dresser
  • Several reviewers describe staff as cold or disrespectful
  • One report of new staff covering multiple roles due to understaffing
  • One report of inadequate wound care

AI-generated from reviews and community data.

Thomson Health & Rehabilitation is a senior living community in Thomson, Georgia offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.9 out of 5 across 15 reviews.

About Thomson Health & Rehabilitation

Thomson Health & Rehabilitation is a skilled nursing and long-term care community in Thomson, Georgia, licensed for up to 150 residents. All beds are certified for Medicare and Medicaid. The facility provides 24-hour staffing, on-site nursing, medication management, an emergency call system, and wheelchair accessibility.

The community carries a CMS overall rating of 3 of 5 stars. Reviews are mixed and describe significant concerns alongside some positive reports. Reviewers raise repeated issues with cleanliness, facility maintenance, and staffing capabilities, noting that one reviewer observed mold, unclean bedding, and poor hygiene conditions. The facility's appearance and environment were described as outdated and institutional. However, one reviewer noted that a resident has thrived there over many years through the care provided by staff, including consistent assistance with feeding, bathing, medication, and personal care.

Types of Care at Thomson Health & Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Thomson Health & Rehabilitation

2.9overall · 15 ratings combined

2.9★ on Google (15)

Tiffany Martin

Apr 2026

via Google ↗ · Report

Giving them one star is beyond generous. This place doesn’t deserve that. We can comment all day about how horrible this place is but truth be told no cares about the elderly and how they are being treated until we end up there or have a family member there. Reporting them won’t make a difference either because if they feared being shut down or fined they would do better. This place is almost as bad as Pruitt and that is bad.

April Rowe

Jan 2026

via Google ↗ · Report

This is the most nasty place I've ever seen. They use surge protector to plug in the walls and tack it up over the door to the other side of the room. Didn't know wound care. Mold on the wall behind the bed. Feces in diaper left on the dresser. No TV. Bed was dirty sheet on the floor. Room mate looked as she had not had a bath in years with skin dry floating in the air. Room was not clean at all for next person. We did not leave are loved one there. This is no place for no one human or not. Its over crowded. This place needs to be out of business

Ellen Harris

Nov 2025

via Google ↗ · Report

Not a true rehab facility... Not the best CNA's or let alone nurses.. When you enter this establishment, it smells old, it looks antiquated, it brings on this feeling of depression, uneasiness, sadness. Damn near all the staff is new here and are doing multiple roles. If this establishment is of convenience for your situation, be cautious. Day 1 after meeting with the care planning staff, you will see for yourself that everything is all about formalities and politics.. You will see how your loved one is truly cared for.. Be on alert!!!

April Heart

Feb 2025

via Google ↗ · Report

These people are very disrespectful, there was a new young CNA there and they were being very cold hearted and distant. She was doing the same thing they were doing but she was being frowned upon.

Barbara Moore

May 2021

via Google ↗ · Report

My School-mate, has-been there since April 3, 2014. Thriving through the care given by the facility. 7 years. Seven years to be fed, bathed, medicated, and cared for by staff through the Covid 19 Pandemic…is outstanding.

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Government Inspection History

3 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 12, 2026Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 29, 2026

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2026

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2026

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2026

Nov 21, 2024Fire Safety StandardHealth Standard15 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2025

  • Have an alternate power supply for its alarm system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2025

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2025

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2025

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2025

Jun 15, 2023Fire Safety StandardHealth Standard10 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 30, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 30, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 30, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2023

  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Thomson Health & Rehabilitation offer?

Thomson Health & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Thomson Health & Rehabilitation located?

Thomson Health & Rehabilitation is located at 511 Mt. Pleasant Road in Thomson, Georgia.

What do families say about Thomson Health & Rehabilitation?

Thomson Health & Rehabilitation carries a 2.9 out of 5 rating from 15 Google reviews. Reviews for Thomson Health & Rehabilitation are largely negative, with families describing unclean rooms, understaffing, and poor bedside manner, though one long-term family reported consistent care over several years. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Thomson Health & Rehabilitation do on recent health and safety inspections?

Thomson Health & Rehabilitation had 3 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Thomson Health & Rehabilitation?

Submit the Request Information form on this page, or contact Thomson Health & Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Prefer to stay home?

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