Gina Dunigan
Aug 2025
The staff was very nice and the property was very clean and inviting. Residents were in a room playing games.
The Windermere
5820 S Windermere St3.6(19 ratings)· Littleton average: 4.4
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1 / 6Quick Facts
- Transportation
- Arranged rides to appointments via outside service
- Accessibility
- No handicap door button or wheelchair-sized elevators reported
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for The Windermere are mixed, with many families praising friendly staff, a clean and peaceful setting, and helpful maintenance crews, while others report serious concerns about accessibility, customer service, and a troubling post-fire incident. The community has a 3.6 out of 5 rating from 19 Google reviews, reflecting this split experience.
What reviewers praise
- Friendly, helpful office and maintenance staff
- Clean, quiet, and peaceful grounds
- Attractive location praised by multiple reviewers
- On-site exercise room
- Underground parking available
- Arranged transportation service for medical appointments
What reviewers flag
- Several reports of missing grab bars and handicap accessibility issues
- Elevators reported too small for wheelchairs or scooters
- One report of rude or unhelpful customer service during leasing
- One report of bedbug infestation described by staff as 'bat bugs'
- One account of eviction and heat being withheld after a building fire
AI-generated from reviews and community data.
The Windermere is a senior living community in Littleton, Colorado offering Independent Living. Amenities include Fitness Center, Housekeeping and Wheelchair Accessible. Families rate it 3.6 out of 5 across 19 reviews.
About The Windermere
The Windermere is an independent living community in Littleton, Colorado, offering 24-hour staff, a fitness center, housekeeping services, and wheelchair-accessible features.
Reviewers describe sharply divided experiences. Several praise the facility's cleanliness, quiet atmosphere, exercise amenities, and helpful staff during the application and move-in process. Others raise concerns about accessibility, citing missing grab bars in bathrooms, elevators too narrow for wheelchairs or scooters, and front doors without handicap buttons. One reviewer noted the outdoor pool remains closed and the indoor pool faces ongoing maintenance issues. Mixed reports also mention challenges with customer service and the application process.
Specific concerns cited by some include pest issues and difficulties with management communication and relocation assistance following a fire. One reviewer wrote that maintenance staff are "wonderful," a consistent bright spot mentioned across feedback.
Types of Care at The Windermere
Independent Living
Amenities
Room Amenities
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Fitness Center
- Housekeeping
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Help Me ChooseReviews of The Windermere
3.6overall · 19 ratings combined
3.6★ on Google (19)
Sandra Petersen
Jul 2025
These are money grubbing people. They are supposed to be for older people yet they have no grab bars in the bathroom. The outer door is to keep the homeless out but the key for us to use doesn't work well if at all.<br>The one shining star of this operation is maintenance. They are wonderful.<br>I'm so sorry I moved here. It's not really set up for seniors at all.<br>Edited 7-20 to add this: it has been 4 months now since I had to change my phone number. The front door lock is keyed by phone number. I have called and BEGGED management to fix my entry key so I could allow people to enter by my cell phone. I either get promises or excuses but no resolution. I have explained to them I have COPD and cannot physically get downstairs to let people in. I have tried contacting the property management group. ALL of them simply can not be bothered with me.
Wil Ulrickson
Apr 2025
For our being a senior living place, the front doors do not have a handicap button, the elevators are not big enough for wheelchairs or scooters, and the bathrooms are not handicap accessible with permanent grab bars for the toilet and the bathtub.
Annje Ciarrocchi
Jan 2025
Place has infestation of bedbugs and tells residents they are "bat bugs". Don't move here. There are better 55+ locations for family members.
Jayne Miller
Oct 2024
Everything is GREAT…….EXCEPT The pool outside will never open again & the inside pool is ALWAYS CLOSED due to maintenance issues 😡Other than that , I love it here.
Frequently Asked Questions
What types of care does The Windermere offer?
The Windermere offers Independent Living.
How much does The Windermere cost?
The Windermere has not published its pricing. For context, communities in Littleton that publish rates start around $6,440 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is The Windermere located?
The Windermere is located at 5820 S Windermere St in Littleton, Colorado.
What do families say about The Windermere?
The Windermere carries a 3.6 out of 5 rating from 19 Google reviews. Reviews for The Windermere are mixed, with many families praising friendly staff, a clean and peaceful setting, and helpful maintenance crews, while others report serious concerns about accessibility, customer service, and a troubling post-fire incident. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit The Windermere?
Submit the Request Information form on this page, or contact The Windermere directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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