The Willows At Howell

1500 Byron Road

4(46 ratings)· Howell average: 4.2

Part of Trilogy Health Services · 161 communities · 4.2★ average · (4 others nearby)

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Quick Facts

Total units: 56
Medicare rating: 5 of 5
Ownership: For profit, Corporation
Certified beds: 66
Inspections: View history (15 citations)
Licensed operator: Trilogy Healthcare Of Livingston, LLC

The Willows At Howell is a senior living community in Howell, Michigan offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 46 reviews.

About The Willows At Howell

The Willows At Howell is a skilled nursing and long-term care community licensed for up to 56 residents in Howell, Michigan. All beds are Medicare and Medicaid certified. The facility operates 24 hours with an on-site registered nurse, medication management, and housekeeping and laundry services. Private rooms with private bathrooms, restaurant-style dining, an emergency call system, and wheelchair accessibility are available. Amenities include social activities, gathering spaces, dietary accommodations, cable or satellite TV, and security.

The community received a 5 out of 5 overall star rating from the Centers for Medicare and Medicaid Services. Reviewers consistently praised staff compassion, professionalism, and attentiveness to residents' comfort and dignity. Multiple reviewers noted that therapy teams, dining options, and activity programming, including family events and outdoor recreation, contributed meaningfully to their loved ones' experiences. One reviewer wrote that staff "go out of the way to make him comfortable." However, reviews were mixed regarding communication, with some families reporting that progress updates and care plan information were difficult to obtain.

Types of Care at The Willows At Howell

Assisted LivingIndependent LivingMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

Cable or Satellite TV
Emergency Call System
Private Bathroom
Private Rooms
Wheelchair Accessible

Meals & Dining

Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Restaurant style Dining Room

Community Amenities

24-Hour Staff
Gathering / Activity Spaces
Housekeeping
Laundry Service
Medication Management
On-Site Nurse (RN)
Security

Activities

Social Activities

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Reviews of The Willows At Howell

4overall · 46 ratings combined

4★ on Google (46)

Write a review

Lisa

Jul 2026

via Google ↗ · Report

I cannot say enough wonderful things about The Willows in Howell, Michigan, and the care they provided for my mom, Scottie B. Our family is so grateful for the compassion, kindness, patience, and professionalism shown by the entire staff during her time in rehab. The staff went above and beyond to care for my mom and make sure she was comfortable, safe, and treated with dignity. They were there for her physically and emotionally, and they also provided support and reassurance to our family during what was a very difficult time. It was clear that the people who cared for my mom truly cared about her as a person—not just as a patient. We are so thankful for all the hard work, dedication, and kindness shown to Scottie and to our family. Thank you to everyone at The Willows for the great job you did caring for my mom. We will always be grateful for everything you did for her.

Dale Bierschbach

Jun 2026

via Google ↗ · Report

My mother had a great experience. The PT evaluated her needs and created a strategy that helped her to retain independence. She gained much needed weight and enjoyed the dinning experience. Staff were personable, professional and considerate, anticipating her needs. She called it her vacation without a pool.

Nancy C.

Apr 2026

via Google ↗ · Report

My father was recently at The Willows for rehab. He had a wonderful nurse named Dorothy—she was truly a gift. The PT/OT team also did a nice job, and I believe he benefited from being challenged. However, I cannot give more than three stars due to the facility’s lack of communication—it was essentially non-existent. There were no updates on his progress, no care plan shared, and no returned phone calls or emails. After 15 days, I had to chase someone down just to get a basic progress report. At one point, I had to call my dad and ask him to press his call button so someone would come to his room, get on the phone with me, and then I could ask them to find a director. That should never be necessary. This lack of communication is unacceptable.

Tammy Chinn

Jul 2024

via Google ↗ · Report

My father has loved his stay. The staff go out of the way to make him comfortable (he is an amputee). He loves all the activities offered and is enjoying making new friends. He loves mealtime (given options and he feels like he is in control). My dad loves going outside and watching the planes fly over and look their rocks that are lined up along the borders. He loves to go for walks around the building and see all the birds at the feeders (he is looking at his feeder outside of his room).

Linda M

Sep 2023

via Google ↗ · Report

My husband and I joined my mom today for a monthly family brunch. I love how they have events like this to encourage family to visit and participate with their loved ones. The food was delicious. We also enjoyed another resident’s company at our table which is always interesting and enjoyable The staff is wonderful. I’m glad we found this place for my mom.

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Government Inspection History

5 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 31, 2026Fire Safety StandardHealth Standard2 citations

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2026

Jan 22, 2025Fire Safety StandardHealth Standard5 citations

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2025
Assure that each resident’s assessment is updated at least once every 3 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2025

Nov 12, 2024Health Complaint1 citation

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2024

May 28, 2024Health Complaint1 citation

Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 14, 2024

Mar 20, 2024Fire Safety StandardHealth ComplaintHealth Standard6 citations

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 16, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2024
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Willows At Howell offer?

The Willows At Howell offers Assisted Living, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Does The Willows At Howell offer respite or short-term stays?

Yes. The Willows At Howell lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is The Willows At Howell located?

The Willows At Howell is located at 1500 Byron Road in Howell, Michigan.

What do families say about The Willows At Howell?

The Willows At Howell carries a 4.0 out of 5 rating from 46 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did The Willows At Howell do on recent health and safety inspections?

The Willows At Howell had 5 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Willows At Howell?

Submit the Request Information form on this page, or contact The Willows At Howell directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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