The Westerly Apartments A Barton Community

The Westerly Apartments is an independent living community in Lakewood, Ohio, comprising three buildings with varied floor plans and a connected Barton Center offering on-site services and programming.

Residents and their families consistently praise the social atmosphere and activity calendar. One family wrote, "The staff was tremendously helpful" and noted the community's affordable rent with utilities included. Long-term residents highlight friendly neighbors, volunteer opportunities, and a steady stream of events, from potlucks to arts and crafts to on-site services like hearing specialists and a beautician. Several reviewers mention appreciation for the building aesthetics and holiday decorations.

However, reviews surface persistent maintenance concerns. Multiple residents report ongoing pest issues, bed bugs and roaches in apartments, common areas, and laundry rooms, that weekly spraying has not resolved. Some families also report administrative frustrations, including inconsistent communication about waitlists and eligibility, and note that maintenance staff no longer assist with heavy lifting. A few reviewers mention management transitions and concerns about responsiveness to resident needs.

The community holds a 3.9 out of 5 rating across 176 reviews, with strong five-star endorsements balanced against serious one- and two-star accounts centered on pest control and management issues.