Kelly Fergus
Jun 2026
I do not understand how anyone who has ever been inside of this building can rate this place 3, 4, or 5 stars. DO NOT SEND YOUR LOVED ONE HERE.<br><br>In 2024, my mother went here for PT following a brief hospital stay due to a moderate injury. The facility was near to her home or rated well on paper. She did not need anything luxurious, just a week to stay someplace safe and regain strength with pain management. Prior to her hospitalization, she lived independently and was planning to move into a new apartment.<br><br>We should have ran as soon as she arrived. Her room was dark, the hallways smelled musty, and there was no working AC. The bathroom in her room was no larger than 3’x3’ — impossible for someone to use while injured— with rusting, broken fixtures. Absolutely no one on staff showed any glimmer of happiness or patience.<br><br>While here, she caught Covid and developed pressure wounds. The nursing team was absolutely horrible. Did nothing to escalate her wound care, would not help transfer her into bed at night (again, she was injured) just perpetuating the skin breakdown. The MD called her wounds superficial, and did not document them to her chart.<br><br>My mother was sent home with large, open, bleeding wounds. Social work upon discharge was a joke, providing no care coordination for home health, transitional wound care supplies for first 48 hours at home, or even a med list in a bag.<br><br>Not even 24 hours after leaving this facility, my mother was (thankfully) admitted back to the hospital due to respiratory complications from Covid, and MRSA infected Stage 3 and 4 pressure ulcers.<br><br>Selecting the Lakewood facility is truly the regret of my life. Years later, my mom is still living with medical fallout of this horrible place.
