Kayla Duncan
Jan 2025
So my grandma has been here twice now in the last couple of years. The first time we had some issues. But this time she came for rehab from falling and hurting her hip. They all knew she has dementia and is a fall risk and shouldn't be left alone. Sunday night they had a agency Cna put her on the toilet and I get a call 3 hrs later that she “fell off the toilet” and tore her arm. I get there the next day she has two big bruises and knots on the back of her head, Giant bruise on the inside of her thigh, tore her arm, had bruises on her back. They said she was totally fine. Come to find out she made it to the doorway, hit her head on the sink. The CNA just left her telling her to push the button. SHE HAS DEMENTIA! They had her in PT and she came back to her room so sore. They call me tuesday saying we are taking her to the hospital she's in so much pain. Thought you guys said she was totally fine? Come to find out she broke the opposite hip of what she was originally there for. My mom goes up there to talk to the administration and they did nothing but try to cover their own butts. She went there for REHAB! And breaks a hip there because of their carelessness. No remorse. No responsibility taken. No consequences. The day shift people that actually cared for her (the select few) were amazing. But the administration not so much.
