3.4(24 ratings)· Springfield average: 4.3
Part of Tutera Senior Living & Health Care · 102 communities · 4.4★ average
Reviews of Hickory Glen are mixed, with some residents and families describing a warm, friendly community with good food and attentive staff, while others report serious operational and billing problems. The community holds a 3.4 out of 5 rating from 24 Google reviews, reflecting this split experience.
AI-generated from reviews and community data.
Hickory Glen Senior Living is a senior living community in Springfield, Illinois offering Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Published pricing starts around $2,200 per month. Families rate it 3.4 out of 5 across 24 reviews.
Discover Hickory Glen in Springfield, Illinois, a pet-friendly, maintenance-free independent living community designed to enhance your retirement years. We’re proud to offer a vibrant and rewarding lifestyle filled with opportunities for connection and engagement. Housekeeping, meals and chores are taken care of, keeping residents’ days free to explore new hobbies and friendships. From the beautiful outdoor spaces designed for relaxation to the thoughtful amenities, every aspect of our community is centered around making it easy for you to live your best life. For exceptional hospitality and dedicated service, we invite you to experience a more rewarding retirement lifestyle at Hickory Glen.
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Help Me Choose3.4overall · 24 ratings combined
3.4★ on Google (24)
Samantha Williams
Jul 2026
This is a great place for your loved one to spend their golden years. I took my mother in law on a tour of the building. They were having fried chicken on a Thursday night and we really loved it. Every person we encountered was friendly and helpful, both staff and residents alike. My mother in law will be making the transition in the next year or so and this is where she wants to go.
Jim Clark
Jun 2026
This place should be run correct the elevators don't work half the time rude management seems like they don't care I see one housekeeper working all the time and the other one always on her phone sitting down not doing anything
Linda Simonson
Jun 2025
Hickory Glen had very patient staff with our Aunt, while she lived there. We were very disappointed in how her time there ended. We were given 20 minutes notice that she could not return from the hospital. We were there over 2 weeks cleaning out her apartment and said if they needed anything to please let us know. 7 months later we got a forwarded letter from a collection agency. It had been sent to an incorrect address for the Aunt in memory care. I had to pay it to get information. I don't believe a bill had ever been sent until they sent it to collections. I contacted both Hickory Glen and the parent company with questions but they have never bothered to respond.
Pete & Linda Wayne
Jun 2024
They only care about money here, not the people. They have not -for years- been able to keep the elevators working or rid the building of bed bugs. The whole place is not cleaned as it should be, housekeeping is a joke. And management never returns calls or answers emails, they are very hard to get ahold of with concerns.
Mary Denham
Dec 2023
Went to visit staff and residents.
Hickory Glen Senior Living offers Independent Living.
Published pricing at Hickory Glen Senior Living starts around $2,200 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.
Yes. Hickory Glen Senior Living lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Hickory Glen Senior Living is located at 1700 W Washington St. in Springfield, Illinois.
Reviews of Hickory Glen are mixed, with some residents and families describing a warm, friendly community with good food and attentive staff, while others report serious operational and billing problems. The community holds a 3.4 out of 5 rating from 24 Google reviews, reflecting this split experience.
Submit the Request Information form on this page to connect with Hickory Glen Senior Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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