MyLivingChoice

The Village at Mercy Creek

1501 Mercy Creek Dr.

4.7(32 ratings)· Normal average: 4.2

Part of Franciscan Ministries · 8 communities · 4★ average

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The Village at Mercy Creek, photo 11 / 6

Quick Facts

Licensed capacity
60 residents

Illinois IDPH

Religious affiliation
Rooted in Franciscan tradition and values
Short-term stays
Short-term care available for flexible guest stays

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe The Village at Mercy Creek as a warm, well-run community where residents feel at home, with especially strong praise for the food and the friendliness of staff. Reviews span independent living, assisted living, and memory care, with several noting the community grew stronger in care quality over time. A single sharp complaint about a rude staff interaction stands out against an otherwise very positive pattern.

What reviewers praise

  • Consistently praised, scratch-made food
  • Staff described as kind, patient and caring
  • Residents enjoy varied activities like card games and flower arranging
  • Grounds and building kept clean and impeccable
  • Family atmosphere noted by multiple reviewers
  • Increased nursing staff cited for resident safety

What reviewers flag

  • One report of a staff member treating a family rudely
  • One reviewer mentioned rocky early adjustment before care improved
  • No published pricing information available

AI-generated from reviews and community data.

The Village at Mercy Creek is a senior living community in Normal, Illinois offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.7 out of 5 across 32 reviews.

About The Village at Mercy Creek

The Village at Mercy Creek is an assisted living and memory care community located in Normal, Illinois, near Bloomington and Uptown Normal. The community offers easy access to local restaurants, shopping, parks and seasonal events while maintaining a peaceful, relaxed setting.

The community provides multiple levels of care designed to support independence. Residents choosing independent living enjoy maintenance-free living with engaging experiences and welcoming community spaces. Assisted living residents receive thoughtful daily support that preserves confidence and independence. Memory care is offered with compassionate guidance and familiar routines designed to bring comfort and calm. Short-term care is also available for guests and families seeking flexible options.

Daily life at The Village at Mercy Creek is guided by the Franciscan tradition of Living Joyfully, emphasizing well-being through social connection, spiritual engagement and opportunities to stay active and involved. Residents gather for chef-prepared meals, participate in engagement programs and enjoy spaces designed for comfort and connection. The community encourages residents to continue living in ways that feel meaningful to them, whether through conversation, creative pursuits, faith, or peaceful moments of reflection.

The community reflects both Franciscan tradition and the welcoming spirit of the Normal area. Activities include morning walks across the grounds, time in the library, conversations after dinner, and participation in various programs. Daily life is structured to feel active when residents want engagement and peaceful when they need quieter moments.

Types of Care at The Village at Mercy Creek

Assisted LivingIndependent LivingMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Religious Services
  • Social Activities

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Reviews of The Village at Mercy Creek

4.7overall · 32 ratings combined

4.7★ on Google (32)

Madisyn P.

Apr 2025

via Google ↗ · Report

Compassionate staff that create a positive and comfortable environment for everyone. if you’re thinking of moving a loved one here, its a wonderful choice.

lexi rudd

Nov 2023

via Google ↗ · Report

One of the employees at this nursing home is one of the rudest people i’ve ever met. Lelia Madison treated me and my grandmother terrible. It clearly shows what standards this establishment holds on their employees. VERY LOW!!!!

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Frequently Asked Questions

What types of care does The Village at Mercy Creek offer?

The Village at Mercy Creek offers Assisted Living, Independent Living, Memory Care and Respite / Short-Term Care.

Does The Village at Mercy Creek offer respite or short-term stays?

Yes. The Village at Mercy Creek lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is The Village at Mercy Creek located?

The Village at Mercy Creek is located at 1501 Mercy Creek Dr. in Normal, Illinois.

What do families say about The Village at Mercy Creek?

The Village at Mercy Creek carries a 4.7 out of 5 rating from 32 Google reviews. Families describe The Village at Mercy Creek as a warm, well-run community where residents feel at home, with especially strong praise for the food and the friendliness of staff. Reviews span independent living, assisted living, and memory care, with several noting the community grew stronger in care quality over time. A single sharp complaint about a rude staff interaction stands out against an otherwise very positive pattern. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit The Village at Mercy Creek?

Submit the Request Information form on this page, or contact The Village at Mercy Creek directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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Prefer to stay home?

Home care agencies serving Normal bring help to the house: daily living, companionship, and respite for family caregivers.

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