MyLivingChoice

Villa at The Park

111 Ford Avenue

2.3(38 ratings)

Villa at The Park, photo 11 / 2

Quick Facts

Total units
114
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
114

What Families Think

Reviews for Villa at The Park are overwhelmingly negative, with families describing unaddressed safety incidents, missing medical equipment, and slow response to call lights. Multiple reviewers report basic care failures such as delayed breathing treatments, neglected wound care, and rooms without in-room restrooms. No positive experiences were mentioned in the available reviews.

The Bad

  • Multiple reports of slow or unanswered call-light response times
  • Several reviewers describe missing equipment for prescribed breathing treatments
  • One report of a resident safety incident where staff did not intervene
  • One report of a resident left without proper wound/hygiene care

AI-generated from reviews and community data.

Villa at The Park is a senior living community in Highland Park, Michigan offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.3 out of 5 across 38 reviews.

About Villa at The Park

Villa at The Park is a skilled nursing / long term care community in Highland Park, Michigan. The community is licensed for up to 114 residents.

Families rate Villa at The Park 2.3 out of 5 based on 38 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Villa at The Park

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Villa at The Park

2.3overall · 38 ratings combined

2.3★ on Google (38)

Elana Slater

Jun 2026

via Google

I would NOT recommend this facility to my worst enemy! If you take a patient in, you should ensure that you have the proper equipment to care for that patients needs! My (step) daughter had to bring a nebulizer so that her Mother could get the breathing treatments she needed to improve her condition. The room was extremely warm with no restroom inside of the room.which only worsened her condition! Obviously, money is a priority over the basic care of patients. Bottom line...don't take patients if you can't care for them properly!

ARNOLD SLATER

Jun 2026

via Google

DO NOT!! Trust these people with your loved ones, this is by far the worst facility I have come across. They don’t care about your family and take advantage of them in the process

tamika grier

May 2026

via Google

Horrible horrible place do not send anyone you love here outdated facility horrible calllight system light switch with string attached that barely works then CNA staff unprofessional laying in empty bed while pt is in room , restroom not in rooms so it takes 40 plus minutes to get call light answered pt with wound left in feces I was told pt goes poop too much they can't keep changing her this facility took my mom as a pt with respiratory issues need a breathing treatment 5c a day they didn't even have the equipment to treat her for 2 weeks I had to bring one in for her therapy horrible ordered were 2x a day but only got it 2x in 2 weeks this facility is horrible and must be stopped they left my mom in a hot room wouldn't answer call light my mom and roommates screamed for help unanswered when my aunt arrived he called 911 my mom is serious trouble with her breathing and was put on a vent

Alan Hahn

Jan 2026

via Google

REFUSAL OF LAW ALLOWED WHEELCHAIR My low rating is only for the administration and the faulty "chan of command" because the serious medical needs I request to have resolved, do not get resolved. They refuse my highly specialized Rehabilation wheelchair for me to use which violates numerous State and Federal Laws, like the ADA, prohibiting prescribed electric wheelchairs violates both federal ADA regulations and Michigan resident rights provisions. Facilities must allow motorized chairs to ensure mobility, independence, and access, only restricting them based on legitimate safety requirements. Legal Compliance: Refusing motorized chairs can violate 42 CFR 483.10(l) regarding personal possessions and 42 CFR 483.25(a) regarding self-sufficiency. Nursing/rehab facilities must allow individuals with disabilities to use power-driven mobility devices. THEY MUST ALLOW MY WHEELCHAIR

trinity marxson

Sep 2025

via Google

second time ive had to complain about this horrible place, my grandmother was in her room with a roommate and the roommate began an argument and my grandmother was yelling to stop, she sprayed cleaners at my grandmother and kicked her wounded leg, they sent my grandmother upstairs and did nothing about it. there has been so many ignorant incidents ive been through with these people. why were the nurses on shift not doing anything about it!!! somebody should’ve been reprimanded or done something im livid!.

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Government Inspection History

8 inspection visits in the last three years, 54 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 10, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance

Sep 17, 2025Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2025

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 21, 2025

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity C of L: potential for minimal harm, widespreadDeficient, Provider has no plan of correction

Nov 6, 2024Health Complaint1 citation
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 25, 2024

Aug 29, 2024Fire Safety StandardHealth ComplaintHealth Standard19 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity G of L: actual harm, isolatedCorrected Sep 19, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2024

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2024

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 19, 2024

Feb 28, 2024Fire Safety ComplaintHealth Complaint3 citations
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 15, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2024

Nov 7, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 20, 2023

Sep 26, 2023Health Complaint1 citation
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2023

Jul 19, 2023Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 11, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 11, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

  • Have power receptacles that are properly grounded.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 11, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Villa at The Park offer?

Villa at The Park offers Skilled Nursing / Long Term Care.

Where is Villa at The Park located?

Villa at The Park is located at 111 Ford Avenue in Highland Park, Michigan.

What do families say about Villa at The Park?

Reviews for Villa at The Park are overwhelmingly negative, with families describing unaddressed safety incidents, missing medical equipment, and slow response to call lights. Multiple reviewers report basic care failures such as delayed breathing treatments, neglected wound care, and rooms without in-room restrooms. No positive experiences were mentioned in the available reviews.

How did Villa at The Park do on recent health and safety inspections?

Villa at The Park had 8 government inspection visits in the last three years, with 54 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Villa at The Park?

Submit the Request Information form on this page to connect with Villa at The Park and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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