Kathy Karbowski
Apr 2026
My sister has been there for 3 years now. She always gets good conscientious care, and enjoys the activities provided. Many thanks to the staff there for doing a great job!!
1 / 5Quick Facts
- Total units
- 106
- Medicare rating
- 1 of 5
- Ownership
- For profit, Individual
- Certified beds
- 106
- Inspections
- View history (46 citations)
CMS Care Compare
What Families Think
Reviews for Villa at Silverbell Estates are sharply divided: some families with long-term residents describe attentive, compassionate care over several years, while others report serious lapses in basic care and hygiene during shorter stays. The community holds a 3.5 out of 5 rating from 101 Google reviews, reflecting this split experience.
The Good
- Long-term residents receive attentive, consistent care
- Staff described as friendly and knowledgeable about residents
- Activities program praised by families
- Social worker specifically singled out for excellent support
- Staff treat residents with dignity and respect
The Bad
- Multiple reports of unsanitary conditions, including used gloves left on beds
- One report of new bedsores developing during a short stay
- One report of a fall due to missing safety precautions
- One reviewer described neglect and disengaged staff overnight
AI-generated from reviews and community data.
Villa at Silverbell Estates is a senior living community in Orion, Michigan offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Laundry Service. Families rate it 3.5 out of 5 across 101 reviews.
About Villa at Silverbell Estates
Villa at Silverbell Estates is a skilled nursing / long term care community in Orion, Michigan. The community is licensed for up to 106 residents.
Families rate Villa at Silverbell Estates 3.5 out of 5 based on 101 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Villa at Silverbell Estates
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Villa at Silverbell Estates
3.5overall · 101 ratings combined
3.5★ on Google (101)
gjon perkaj
Mar 2026
It’s clear that the entire staff at Villa of Silverbell is dedicated to providing high-quality, person-centered care. We are incredibly grateful and would highly recommend this facility to anyone looking for a place where their loved ones will be treated with dignity, respect, and kindness. Special thank to Sovial worker Betty. She is incredible.
Terri White
Feb 2026
About 4 years ago my brother had a major stroke. He is paralyzed on his RH side. He needs a good bit of attention. He gets it here. He has been here now for around 3 years. Staff is always friendly when we visit. Everyone is very nice. Everyone pretty much knows my brother and talks to him. He seems very well cared for here. We visit him weekly and have never seen any concerns. Very professional staff here.
Hayley Pankow
Jan 2026
This facility should not be trusted with vulnerable patients. My mother is paralyzed and a documented fall risk, yet staff failed to provide basic care or follow safety protocols. She was left sitting in her own feces, improperly cleaned during diaper changes, and her sores worsened. Staff yelled at her to move, knowing she physically could not. The building reeked of urine and feces, and there was feces on her curtains. Staff were often on their phones and disengaged. I was assured she would be safe. Less than an hour later, she was left alone and fell from her bed due to an ill-fitting mattress flipping. At the time of the fall, the bed was not lowered and there were no floor pads or other fall-prevention measures in place. She had to be rushed to the hospital. This place shows a shocking lack of hygiene, training, and basic human dignity. Do not leave a disabled or immobile loved one here. I know what acceptable care looks like... this was not it.
Melissa C
Dec 2025
Do not take your loved one here. My dad was supposed to be here for two weeks to heal a wound on his sacrum (tailbone.) I rescued him from here after six days. He is a wheelchair bound individual and cannot move his limbs on his left side. He left the hospital to get more physical therapy and care at this nursing facility. He was told he would be turned every hour and be taken out of bed and raised up off of his wound so it could heal up more quickly. They stated he would receive more care than he would at the hospital. During his 6 day stay, he developed five new bedsores near his original wound from them refusing to turn him regularly and they even forgot to dress his original wound one day risking new infection from bowel movements. His original wound did in fact develop another infection and got worse in their "care." They wouldn't turn him on the schedule promised to him and they even told him to "roll over on your own" when he could not since he had limited mobility. They also never got him out of bed to relieve the pressure on his wound. They would allow him to sit in bowel movements for an unacceptable amount of time before cleaning him up. At one point, while I was visiting, a nurse was supposed to hook up his IV antibiotics. For some strange reason, she asked that all of the family members that were there visiting to leave the room. She left not even five minutes later and said she would be right back and returned with a more experienced nurse to help her hook the IV up. She is allegedly able to "be on her own," however, needed assistance to hook up the IV. We had all went back into the room. The experienced nurse was floored to find missing parts on the IV port my dad had placed into his arm. She also pulled unsanitary IV cords out of a drawer and set it on top of the nightstand it came out of. Another family member exclaimed that needs to be thrown away because it is unsanitary. The experienced nurse tried to hand sterile parts to the IV to the "able to be on her own" nurse but she had to be told she needed to go put gloves on. The entire building seemed to be unsanitary. The boxes of gloves were in the restroom and all torn open and hanging out. Used gloves were left on my dad's bed underneath him and on the floor and another family member who visited regularly had cleaned it up. Surfaces like the end table were dirty and seemed to never be wiped clean. The food menu was unbelievable. One meal they served him was a disgusting hotdog with a bun and some other gross sides. My dad eats a holistic diet and didn't want to eat nearly any of the food they served. There were a couple of day shift nurses that were very compassionate and took good care of my dad, but that didn't make up for the other rude and uncaring staff, especially at night. You should have empathy and compassion working in a "care" facility. If you do not have those qualities, you should not be a nurse or work in any type of care facility. I'm sure I'm forgetting other details from this 6 day nightmare my dad endured here. However, he has been back at the hospital for two weeks where they healed up the five new bedsores this facility caused and he was placed into a therapy program within the hospital and is healing and getting much better. Shame on The Villa at Silverbell. No patient in your "care" should develop NEW wounds when they came to you to get better. You need to reevaluate your staff and make sure that they understand compassion, empathy, sanitation knowledge and make sure they're even qualified to do their actual job as nurses.
Government Inspection History
10 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 5, 2026Fire Safety StandardHealth Standard9 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 28, 2026
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 28, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 28, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2026
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2026
Feb 18, 2026Health Complaint1 citation
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2026
Dec 17, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Sep 3, 2025Health Complaint2 citations
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2025
Jun 18, 2025Fire Safety StandardHealth ComplaintHealth Standard11 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedCorrected Jul 15, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Jul 15, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 15, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 18, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025
Oct 9, 2024Health Complaint1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 23, 2024
Aug 14, 2024Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 3, 2024
Jul 23, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 2, 2024
May 8, 2024Fire Safety StandardHealth ComplaintHealth Standard15 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2024
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 12, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2024
Apr 4, 2024Health Complaint4 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 26, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 26, 2024
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Villa at Silverbell Estates offer?
Villa at Silverbell Estates offers Skilled Nursing / Long Term Care.
Where is Villa at Silverbell Estates located?
Villa at Silverbell Estates is located at 1255 West Silverbell Road in Orion, Michigan.
What do families say about Villa at Silverbell Estates?
Reviews for Villa at Silverbell Estates are sharply divided: some families with long-term residents describe attentive, compassionate care over several years, while others report serious lapses in basic care and hygiene during shorter stays. The community holds a 3.5 out of 5 rating from 101 Google reviews, reflecting this split experience.
How did Villa at Silverbell Estates do on recent health and safety inspections?
Villa at Silverbell Estates had 10 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Villa at Silverbell Estates?
Submit the Request Information form on this page to connect with Villa at Silverbell Estates and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Villa at Silverbell Estates? Claim this listing to update photos, pricing, and details. It's free.
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