MyLivingChoice

The Suites Pasadena

4900 East Sam Houston Parkway South

2.7(137 ratings)· Pasadena average: 4.1

The Suites Pasadena, photo 1

Quick Facts

Total units
50
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
50
Stay Length
Typical rehab stays run about 7 to 10 days
Therapy Services
On-site physical, occupational, and speech therapy
Excluded Services
Does not offer drug or alcohol rehabilitation

What Families Think

Families who left detailed reviews describe The Suites Pasadena as a caring, therapy-focused skilled nursing and rehab facility with attentive staff and good food. However, the facility's overall Google rating of 2.7 from 137 reviews stands in sharp contrast to the uniformly positive reviews highlighted here, suggesting a wider range of experiences than the sample shows.

The Good

  • Reviewers praise attentive, professional nursing and CNA staff
  • Therapy department (PT/OT/speech) called 'top notch' by multiple reviewers
  • Food described as delicious, homestyle cooking
  • Engaging activities like bingo, arts and crafts, painting
  • Staff communication and responsiveness to concerns noted positively

The Bad

  • Overall Google rating (2.7 from 137 reviews) is much lower than the positive reviews shown here suggest
  • No published pricing information available
  • No amenities list provided for this community

AI-generated from reviews and community data.

The Suites Pasadena is a senior living community in Pasadena, Texas offering Skilled Nursing / Long Term Care. Families rate it 2.7 out of 5 across 137 reviews.

About The Suites Pasadena

The Suites Pasadena is a skilled nursing facility in Pasadena, Texas, located in the greater Houston area, providing rehabilitation and recovery care with round-the-clock nursing services. The facility is designed to support residents recovering from injuries, surgery, or managing chronic conditions while helping them regain independence and achieve their health goals.

The facility offers comprehensive nursing care managed by experienced staff, along with physical, occupational, and speech therapy services. Therapists create personalized rehabilitation plans tailored to each resident's specific needs and goals, with a focus on post-surgical recovery and helping patients regain independence to return home.

The community provides a range of support services including medication management, pain management, hygiene assistance, and engaging activities in a peaceful setting. The facility is designed with state-of-the-art features to ensure resident comfort, safety, and wellness benefits.

The Suites Pasadena works with most major insurance plans, including Medicare and Medicaid, to cover resident stays and services. The facility does not offer drug or alcohol rehabilitation services. Residents are encouraged to bring comfortable clothing for a 7-10 day stay and personal items, though jewelry and valuables are recommended to be left at home.

Types of Care at The Suites Pasadena

Skilled Nursing / Long Term Care

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Reviews of The Suites Pasadena

2.7overall · 137 ratings combined

2.7★ on Google (137)

Alma SanMiguel

May 2026

via Google

The nurses and CNA give me great care and take their time with showers and are thorough to make sure I am clean and refreshed. The CMAs are so sweet & friendly and give me all my medications on time. Activities in the facility are so fun!! We paint, play bingo, have parties with sweets & foods, we do arts & crafts as well. Housekeeping keeps my room clean & organized! Whenever I need someone, I am cared for & heard. I enjoyed & loved my stay here. I wish I could've stayed longer.

Ang Nick

Feb 2026

via Google

Food is delicious. Staff is amazing. Communication between myself and staff is great. Atmospheres is welcoming & everyone is friendly. Everyone answers call lights and administration is great. Therapy is great and they listen to all of my concerns.

Leticia Gonzalez

Feb 2026

via Google

The nurses were very friendly. Miriam the CNA was very kind to me & gave me a wonderful shower. The food was delicious. I had a good experience here. I'm going to get knee surgery soon & will return to be back here for therapy services.

Willie Cochran

Feb 2026

via Google

Everyone is very attentive, caring, and professional. We are seen as residents, and not just patients. Residents are their major concern in helping us all get better. The therapy department is top notch and very considerate of the needs of their patients. The nurses are caring and knowledgeable. The food is very good & the kitchen staff is concerned with what satisfies the patrons that are moving here. The cna/aides are so helpful & caring. The office staff is always there to answer any questions or concerns. Insurance was trying to discharge me & my social worker & director of therapy helped me appeal & made letters to support my case to stay in the facility for as long as I could. I couldn’t have asked for a better place to stay. I sincerely enjoyed my stay here.

TABITHA KELLEY

Jan 2026

via Google

The staff is very caring and sweet, lots of fun activities. The food is great homestyle cooking. The PT department was amazing. I highly recommend this Facility.

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Government Inspection History

11 inspection visits in the last three years, 72 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 12, 2026Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 6, 2026

Jan 16, 2026Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Use approved construction type or materials.

    Severity L of L: immediate jeopardy, widespreadCorrected Feb 19, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026

  • Establish policies and procedures including evacuation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2026

  • Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2026

  • List the names and contact information of those in the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2026

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 24, 2026

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 16, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2026

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2026

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2026

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2026

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2026

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2026

Aug 25, 2025Health Complaint3 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Sep 22, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 22, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 22, 2025

Feb 21, 2025Health Complaint2 citations
  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2025

Oct 31, 2024Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

Mar 29, 2024Health Complaint3 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2024

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2024

Mar 12, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 5, 2024

Feb 19, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 1, 2024

Jan 29, 2024Health Complaint3 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 5, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 5, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 5, 2024

Jan 17, 2024Health Complaint2 citations
  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 24, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 24, 2024

Sep 19, 2023Fire Safety StandardHealth ComplaintHealth Standard29 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Sep 20, 2023

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2023

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 20, 2023

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 20, 2023

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 20, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • List the names and contact information of those in the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023

  • Assure the security of all personal funds of residents deposited with the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023

  • Honor the resident's right to manage his or her financial affairs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023

  • Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023

  • Install proper backup exit lighting.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Ensure medical gas and vacuum systems have documented maintenance programs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2023

  • Dispose of garbage and refuse properly.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Sep 20, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Suites Pasadena offer?

The Suites Pasadena offers Skilled Nursing / Long Term Care.

Where is The Suites Pasadena located?

The Suites Pasadena is located at 4900 East Sam Houston Parkway South in Pasadena, Texas.

What do families say about The Suites Pasadena?

Families who left detailed reviews describe The Suites Pasadena as a caring, therapy-focused skilled nursing and rehab facility with attentive staff and good food. However, the facility's overall Google rating of 2.7 from 137 reviews stands in sharp contrast to the uniformly positive reviews highlighted here, suggesting a wider range of experiences than the sample shows.

How did The Suites Pasadena do on recent health and safety inspections?

The Suites Pasadena had 11 government inspection visits in the last three years, with 72 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Suites Pasadena?

Submit the Request Information form on this page to connect with The Suites Pasadena and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at The Suites Pasadena? Claim this listing to update photos, pricing, and details. It's free.

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