V & R Health Care Services, LLC

5(115 ratings)· Pasadena average: 4.1

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Quick Facts

Medicare quality: 3.0 of 5 stars
Medicare certified: Since 2009

What Families Think

V & R Health Care Services is a home health and hospice agency in Pasadena, Texas, with a 5-star Google rating from 115 reviews. Nearly all of the reviews come from current or former employees who describe supportive management and a caring workplace culture, while one client review praises staff who visit and explain care details in person.

The Good

Employees describe supportive, communicative management
Staff check in personally on clients and caregivers
Caregivers report fair pay and clear scheduling
Client review notes staff explain care thoroughly

The Bad

Nearly all reviews are from employees, not clients
Little direct feedback on day-to-day patient care quality

AI-generated from reviews and community data.

V & R Health Care Services, LLC is a home health agency serving Pasadena, Texas offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 5.0 out of 5 across 115 reviews.

About V & R Health Care Services, LLC

V & R Health Care Services, LLC is a Medicare-certified home health agency serving clients in Pasadena, Texas since 2009. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.

Reviewers consistently describe a caring work environment and responsive care. Families and staff note that the team checks in on clients to ensure care is progressing well, takes time to explain care plans, and remains accessible when questions or needs arise. Staff members report feeling valued and supported by leadership, with one noting "The team genuinely cares about both the clients we serve and the employees who make the work possible." The agency holds a 3.0 of 5 star rating from CMS.

Types of Care at V & R Health Care Services, LLC

Home Health

Amenities

Room Amenities

Emergency Call System

Community Amenities

24-Hour Staff
Medication Management

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Reviews of V & R Health Care Services, LLC

5overall · 115 ratings combined

5★ on Google (115)

Write a review

Rosario Verastegui

Jun 2026

via Google ↗

Hi My name is Rosary, I currently work for them, wonderful company and great vibes. Atmosphere is like family is a plus. The Staff and CEO they are Super caring and works with you! Best part is very understanding. I recommend a job here. Plus If you are looking for some help for a love one, Either full time or part time. I recommend V&R Health Services, They’re very knowledgeable, Caring and very Helpful. They walked me through all the steps and what steps to take, and what works best for my family. I am very great full for the services I have received. Thank You 💕

Kayla Rambo

Jun 2026

via Google ↗

I’ve been with this company for 10 years, and it has truly been a rewarding experience. The team genuinely cares about both the clients we serve and the employees who make the work possible. Being part of this organization has been a rewarding experience, and I am grateful for the relationships and memories I have built over the years. I am proud to be part of a team that makes a difference in people’s lives every day. I highly recommended!

Crystal Crtz

Dec 2025

via Google ↗

I been working for V&R Healthcare Services LLC I believe 5 years now“My experience working here has been truly positive. The leadership team is supportive, communication is clear, and expectations are realistic. I appreciate the opportunities for growth and the training provided to help me improve my skills. The work environment is clean, organized, and focused on teamwork. I feel valued and respected, and I’m proud to be part of a company that prioritizes both employees and customers.” The Staff as well as my clients have become a great part of me I’ve value and treasure every moment spend new opportunities, new friends, new life lessons I had ,had so many clients their all so lovely 🥰 Working at V&R Health Care Services LLC has been a great experience. As a caregiver, I feel supported by management and appreciated for the work I do. The company provides clear communication, reliable scheduling, and a respectful environment. They truly care about both clients and employees, and it shows in the quality of care we provide. I’m proud to be part of a team that is dedicated, compassionate, and professional. 🥰🙂☺️

Catt & Hiway Vlogs

Dec 2025

via Google ↗

I work for them and have not had any problems. They give Christmas presents at Christmas time. They come check on your client to make sure everything is going right. They pay pretty well compared to other companies I have worked for. Never had a problem. Martha and the rest of the ladies in the office are amazing and answer any questions you have immediately.

Miguel Valle

Dec 2025

via Google ↗

Wonderful company to have .. they are always concerned for us clients. And when I need help with anything they are here , and they send Miranda to help and she comes and sits with us and always explains everything to us .. and will always come by to check if everything going well with my provider and I do appreciate them for that thank you to the lady’s in the office as well as meranda wonderful staff ❤️

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Medicare Quality of Care

V & R Health Care Services, LLC is a Medicare-certified home health agency (certified since 2009). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

Skilled nursing
Physical therapy
Occupational therapy
Speech therapy
Medical social services
Home health aide

What patients say

Would definitely recommend the agency80%US 79%
Rated their overall care 9 or 10 out of 1071%US 85%
Care was given in a professional way91%US 89%
The team communicated well86%US 86%
The team discussed medicines, pain and home safety93%US 82%

14 completed patient surveys, 19% response rate.

Hospital outcomes

Discharged to the community66%US 80%Same as

How patients did

Care started within 2 days of referral90%US 94%
Patients got better at walking or moving around86%US 83%
Patients got better at getting in and out of bed88%US 83%
Patients got better at bathing94%US 86%
Patients' breathing improved94%US 85%
Patients got better at taking medications correctly82%US 81%
Patients who had a fall with major injury (lower is better)4%US 1%
Patients with new or worsened pressure ulcers (lower is better)0%US 0%
Discharge function score met or exceeded expectations48%US 61%

Service area

V & R Health Care Services, LLC reports serving 36 ZIP codes, including Houston, Pasadena, Galveston, Pearland, Alvin, Angleton, Deer Park, Friendswood, La Porte, League City and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 747192. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does V & R Health Care Services, LLC offer?

V & R Health Care Services, LLC offers Home Health.

Where is V & R Health Care Services, LLC located?

V & R Health Care Services, LLC is located at 3218 Spencer Hwy in Pasadena, Texas.

What do families say about V & R Health Care Services, LLC?

Does Medicare cover care from V & R Health Care Services, LLC?

Yes. V & R Health Care Services, LLC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use V & R Health Care Services, LLC?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit V & R Health Care Services, LLC?

Submit the Request Information form on this page, or contact V & R Health Care Services, LLC directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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