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Heritage House

3123 Lafferty Rd

3.6(5 ratings)· Pasadena average: 4.1

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Heritage House, photo 11 / 5

Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Based on a small number of Google reviews, families describe Heritage House as a caring, clean assisted living community with attentive staff who treat residents like family. Reviewers specifically praise two staff members by name for their dedication and the food quality receives a positive mention as well.

What reviewers praise

  • Reviewers call staff excellent and caring
  • Community described as clean
  • Praised for great food
  • Staff treat residents like family

What reviewers flag

  • Only 4 reviews available, limited insight
  • No published pricing information

AI-generated from reviews and community data.

Heritage House is a senior living community in Pasadena, Texas offering Assisted Living. Amenities include Social Activities, Housekeeping and Laundry Service. Families rate it 3.6 out of 5 across 5 reviews.

About Heritage House

Heritage House is an assisted living community in Pasadena, Texas, offering 24-hour staffing, medication management, housekeeping, laundry service, and social activities. The facility is wheelchair accessible and equipped with an emergency call system.

Reviewers describe mixed experiences. Some families report receiving attentive, family-like care from staff members. However, at least one reviewer raised concerns about billing practices and refund policies following a resident's brief stay, noting difficulty resolving the matter with management.

Types of Care at Heritage House

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of Heritage House

3.6overall · 5 ratings combined

3.6★ on Google (5)

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Keith Davis

Aug 2026

via Google ↗ · Report

My uncle stayed at this facility for less than 4 days before passing away. For those few days, they charged $6,500.<br><br>The CEO verbally used a prorated rate to induce the family to use them, but upon my uncle’s very quick passing, they completely reversed position… They kept 100% of the $6,500!<br><br>Even after repeated attempts, they refused to discuss a fair prorated refund for the unused days, and never once returned my phone calls.<br><br>This made me feel totally dismissed during our family's grief. I would be careful before trusting them with your loved ones or your finances.

Anne Coakley

Aug 2020

via Google ↗ · Report

Couldn't ask for a better place to trust to take GREAT care of your loved ones..DANIEL and ROCHIKA are hands down the BEST EVER. I never had to worry about anything. They treated my mom like she was one of their own family. Highly recommend!! GREAT GREAT PEOPLE!

Rebecca Swinney

May 2016

via Google ↗ · Report

Heritage House has moved locations to 2132 Lafferty road, Pasadena TX.

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By submitting, you're okay with us and Heritage House reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Heritage House offer?

Heritage House offers Assisted Living.

Where is Heritage House located?

Heritage House is located at 3123 Lafferty Rd in Pasadena, Texas.

What do families say about Heritage House?

Heritage House carries a 3.6 out of 5 rating from 5 Google reviews. Reviewers specifically praise two staff members by name for their dedication and the food quality receives a positive mention as well. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Heritage House?

Submit the Request Information form on this page, or contact Heritage House directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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