mary ann Villarreal
May 2026
My mother was admitted to this skilled nursing facility for rehabilitation therapy, and our experience was extremely disappointing. She was only there for four days, and during that time she received just 30 minutes of therapy. On one occasion, I walked into her room and found a CNA in the room with a therapist on FaceTime, which I found highly unprofessional and unacceptable. On the fourth day, my mother became very ill and her blood pressure dropped drastically. We asked multiple times for someone to check on her before a nurse finally responded. When I requested that 911 be called, it became an unnecessary struggle. Instead of immediately addressing the emergency, the nurse handed me a cell phone so I could speak directly with a doctor. The doctor wanted to start an IV without first determining what was causing her condition. After repeatedly insisting that 911 be called, the nurse finally contacted emergency services. My mother remains hospitalized as a result of this medical emergency. Throughout our stay, staff members at the nurses’ station often appeared more focused on their phones than on patient care. During evening hours, it was difficult to find anyone at the station when assistance was needed. Based on our experience, I found this facility to be uncaring and unprofessional. If you are considering placement for a loved one, I strongly encourage you to thoroughly research all available options before choosing this facility.
