1 / 5Families describe a mix of experiences at The Sheridan at Tyler Creek, with some praising attentive, caring staff and a clean, active environment, while others report serious lapses in personal care and hygiene. Reviews are polarized between very positive experiences with memory care and 24/7 staffing, and pointed complaints about grooming, meal assistance, and medication handling.
AI-generated from reviews and community data.
The Sheridan at Tyler Creek is a senior living community in Elgin, Illinois, offering independent living, assisted living, memory care, and short-term respite stays in a contemporary setting with personalized care.
The community features restaurant-style dining with chef-prepared meals tailored to resident preferences, rotating menus, and private dining options. Housekeeping, laundry, and concierge-style hospitality services support daily living, with a 24/7 professional support team available.
Programming includes fitness classes, creative workshops, and engaging events designed to foster connection, learning, and purpose. The community emphasizes individuality and choice, partnering with residents to support dignified, empowered living.
Memory care services are designed to create meaningful moments for seniors while supporting caregivers. Short-term and respite stays provide personalized care with full access to community amenities.
Located in Elgin, the community offers convenient access to local boutiques, restaurants, arts, and entertainment venues, allowing residents to explore the town or enjoy experiences within the community.
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Help Me Choose3.9overall · 32 ratings combined
3.9★ on Google (32)
Paul Brandl
May 2026
Staff friendly and professional! They get back to you in a timely manner and make sure your questions get answered. Our mom enjoys her time there in her own private quarters on the memory care unit. Place is clean , 3 meals a day, and most importantly an abundance of activities. There is 24 / 7 care, and staff always available including the nurses on the floor. Very happy to have my mom there to get the care she needs.
Deborah Schalow
Oct 2024
In my opinion, the Sheridan at Tyler Creek needs to vastly improve their contracted services provided to residents for payment. This is getting ridiculous. Mold in chair. Dirty toilet. Unsecured medicine out of the original labeled bottle has led to discrepancies in counts and administered meds. Finger nail brush used to brush hair instead of asking family for replacement brush. Dirty surfaces often left in the same condition until brought to the attention of staff by family. In spite of a closet filled with presentable clothes to wear, CNA's choose to dress resident in extremely oversized, torn and tattered clothing that does not belong to her. Electronic monitoring shows the resident being dressed in said clothing with torn cuff tucked into the sleeve by the CNA. Also, memory care staff needs to put a lot more effort into helping residents who have problems eating by cueing them or feeding them if that does not work. Residents should be treated with respect and dignity. I do not feel this is a priority. Also I find the replies to these reviews to be useless. I have frequently communicated my concerns to Directors of the facility and Seniorlifestyle with adversarial results. In my opinion it merely adds insult to injury.
Jacqueline Schalow
Oct 2024
In my opinion, the grooming/cleanliness of residents at the Sheridan at Tyler Creek in Elgin, Illinois is not adequate. The staff does not provide adequate help in assisting residents in eating their meals when necessary.
Lynn Saxe
Dec 2019
A big thank you and much appreciation to the staff at The Sheridan at Tyler Creek for the many ways you care and provide assistance for our loved ones. I am regularly reminded on how difficult their jobs are to care for the residents in various ways, even when my parents are not able to communicate or appreciate the care given. My parents have been residents at the Sheridan for over a year now. In that time, there has been turn over of staff. I have been saddened to see many friendly faces go, but welcome the new ones and to help with any transitional ways for them as well as my parents. I can't say enough how very thankful I am for the purposeful commitment the staff have taken to see that my parents are able to enjoy one another often even though they are in separate apartments.
Ammo Clip
Sep 2017
The staff member are very nice in welcoming they treat their guests and permanent members here very gently the place is very clean and spotless.
The Sheridan at Tyler Creek offers Assisted Living.
The Sheridan at Tyler Creek is located at 508 N McLean Blvd in Elgin, Illinois.
Families describe a mix of experiences at The Sheridan at Tyler Creek, with some praising attentive, caring staff and a clean, active environment, while others report serious lapses in personal care and hygiene. Reviews are polarized between very positive experiences with memory care and 24/7 staffing, and pointed complaints about grooming, meal assistance, and medication handling.
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