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The Sentinel of Port Jervis

2247 Greenville Turnpike

4.9(255 ratings)

Part of The Sentinel Assisted Living · 4 communities · 4.9★ average

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Quick Facts

Total units
160
Licensed capacity
160 residents

New York DOH

Licensed operator
The Sentinel Of Port Jervis, LLC
Medicaid help
Staff assist families with Medicaid paperwork directly

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers overwhelmingly describe The Sentinel of Port Jervis as a clean, warm community with a highly praised admissions and tour team that goes out of its way to help families through the placement and Medicaid process. A handful of family members, however, report serious concerns about staff training for medication distribution, communication during medical emergencies, and inconsistent handling of resident complaints.

What reviewers praise

  • Warmly praised, responsive admissions and tour staff
  • Facility repeatedly described as spotless and well-maintained
  • Active social calendar with parties, BBQs, and family events
  • Meals and dining experience frequently praised by families
  • Staff help families navigate the Medicaid application process
  • Residents described as happy and engaged by visitors

What reviewers flag

  • One detailed report of untrained staff distributing medications and long medication lines
  • One report of poor family communication after a resident's medical emergency
  • One report alleging nepotism and inconsistent handling of staff and resident complaints
  • One report described a serious on-site incident resulting in a resident's death

AI-generated from reviews and community data.

The Sentinel of Port Jervis is a senior living community in Port Jervis, New York offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.9 out of 5 across 255 reviews.

About The Sentinel of Port Jervis

The Sentinel of Port Jervis is an assisted living community in Port Jervis, New York, licensed for up to 160 residents. The facility offers 24-hour staffing, private rooms with private bathrooms, medication management, housekeeping, laundry service, and wheelchair accessibility. Amenities include a restaurant-style dining room, cable or satellite TV, an emergency call system, and gathering spaces for social activities and events.

Most reviewers consistently praised the facility's cleanliness, describing it as spotless and well-maintained, and highlighted the warmth and professionalism of the staff across all levels. Families particularly appreciated the attentive admission and tour process and the variety of social activities, from crafts and bingo to themed events. However, a small number of residents raised concerns about how complaints are handled and staffing practices, suggesting mixed experiences with management responsiveness.

Types of Care at The Sentinel of Port Jervis

Assisted Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of The Sentinel of Port Jervis

4.9overall · 255 ratings combined

4.9★ on Google (255)

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Angels Friendlycoaching

Sep 2026

via Google ↗ · Report

I had such a wonderful experience attending the Sizzling Summer Soirée at The Sentinel of Port Jervis! The event was beautifully put together, the food was delicious, and the DJ kept the atmosphere fun and energetic. I even had the opportunity to learn some salsa dancing, which made the evening even more memorable!<br><br>The event space itself is beautiful, spacious, and welcoming. As a business owner, I immediately saw the potential for networking events, workshops, celebrations, mixers, and other community gatherings. I would absolutely recommend other local business owners consider The Sentinel when looking for a space to host an upcoming event.<br><br>Thank you to Nina and everyone involved for the warm hospitality and such an enjoyable evening. I’m looking forward to attending more events there!

Anna BARTMON

Aug 2026

via Google ↗ · Report

I attended the I Sentinel in Port Jervis’ Sizzling Summer Soiree. The staff were very kind and the guests were all friendly. The food, desert and music were excellent. The atmosphere was unique and I certainly would go back again. Thank you for<br>an excellent soirée.

Joanna Spano

Aug 2026

via Google ↗ · Report

I had the pleasure of attending the Summer Soirée at Sentinel of Port Jervis and was very impressed. I’m so glad Nina invited me! The atmosphere was fun and welcoming, and the staff were incredibly kind and upbeat. It seems like a place where residents can truly enjoy themselves and feel part of a community. I would happily recommend Sentinel of Port Jervis to my friends!

Adell Velazquez

Aug 2026

via Google ↗ · Report

This place is very beautiful!! Nina was very sweet and had such great energy! I will definitely recommend this place.

gigi lundewall

Aug 2026

via Google ↗ · Report

Ashley gave me a tour while I was looking into assisted living for my friend, and she was amazing. She answered all of my questions and made the whole process so much easier. She was so kind to all of the residents, and you can tell she really cares. The building is beautiful, clean, and has such a welcoming atmosphere. I would definitely recommend checking it out if you’re looking for assisted living for a loved one.

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Frequently Asked Questions

What types of care does The Sentinel of Port Jervis offer?

The Sentinel of Port Jervis offers Assisted Living.

Where is The Sentinel of Port Jervis located?

The Sentinel of Port Jervis is located at 2247 Greenville Turnpike in Port Jervis, New York.

What do families say about The Sentinel of Port Jervis?

The Sentinel of Port Jervis carries a 4.9 out of 5 rating from 255 Google reviews. Reviewers overwhelmingly describe The Sentinel of Port Jervis as a clean, warm community with a highly praised admissions and tour team that goes out of its way to help families through the placement and Medicaid process. A handful of family members, however, report serious concerns about staff training for medication distribution, communication during medical emergencies, and inconsistent handling of resident complaints. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit The Sentinel of Port Jervis?

Submit the Request Information form on this page, or contact The Sentinel of Port Jervis directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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