4(28 ratings)· St. Cloud average: 4.3
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
The Sanctuary at St. Cloud has earned a 4 out of 5 rating from 28 Google reviewers, but no detailed review comments or amenity details were available to describe daily life, staff, or care quality. Families interested in this community will likely need to contact them directly or visit in person to get a fuller picture.
AI-generated from reviews and community data.
The Sanctuary at St. Cloud is a senior living community in St. Cloud, Minnesota offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 28 reviews.
The Sanctuary at St. Cloud is an independent and assisted living community in St. Cloud, Minnesota. It offers 24-hour staffing, medication management, housekeeping, laundry service, and wheelchair accessibility, along with restaurant-style dining, activity spaces, emergency call systems, and private rooms.
Reviews are sharply divided. Several reviewers praised the facility highly, describing staff across all departments as kind and respectful, noting quick responses to questions and excellent food service. However, other reviewers reported serious concerns about management professionalism and communication, citing issues with information access and care coordination. One reviewer wrote, "I know my mother is well taken care of." Potential residents and families should weigh these contrasting accounts carefully.
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Help Me Choose4overall · 28 ratings combined
4★ on Google (28)
Cathie Williams
Jun 2026
This place took care of my mother I’m beyond pissed with the management!! I’ve been calling to check on my mother they refused to give me information bc I wasn’t on an approved list!! And yesterday I find out my mother passed away in their care 5 months ago and they didn’t tell anyone And they donated her body and had her cremated!!!! I’m so beyond pissed with their lack of professionalism and compassion!!!!
Jennifer Hanes
Jun 2026
Not only is this place beautiful, but it is well maintained and the staff are all very kind. From the administrative, to kitchen, to cleaning/maintenance to the nursing staff, I have never seen anyone be unkind to a resident or a family member. I love that, especially considering the horror stories you hear about assisted living.<br><br>At the Sanctuary, I know my mother is well taken care of, checked in on frequently and that the staff do genuinely want what is best for her.<br><br>I loved that when she moved in, she got a little sign in her door and in the lobby welcoming her. It's little things like that, that can make the experience go from terrifying, which it had started as for my mother, to wonderful.<br><br>It makes it feel like home when people welcome you right away. I think this is a lovely place, and I feel they can be trusted with my loved one's care.
Amber
May 2026
I moved my mother from a different facility to The Sanctuary. I wish I would have had my mother in The Sanctuary from day one (instead of dealing with the other facility for two years). The Sanctuary always responds to my questions quickly and they never make me feel stupid or like I'm wasting their time by asking questions. They treat my mother with respect and are always polite and cheerful regardless of how my mother is behaving that day. I can't say enough nice things about Kandy in the Office or Beth in Nursing. There are so many wonderful staff members at The Sanctuary - I can't possibly list them all!
Gloria Pontius
Apr 2026
I think everyone I came in contact with was fantastic! I would still be there if it had been closer to my family and friends. The good was excellent and the kitchen staff are amazing! I can’t complain about anything. I would and will recommend the Sanctuary to anyone looking for a place to take care of their loved ones. Gloria Pontius
Amber Whiting
Feb 2026
I wouldn’t send my worst enemy here. It’s complete chaos in that building, please talk to any employee outside of management before sending your loved ones here.
The Sanctuary at St. Cloud offers Assisted Living and Memory Care.
The Sanctuary at St. Cloud is located at 2410 20th Avenue Southeast in St. Cloud, Minnesota.
The Sanctuary at St. Cloud carries a 4.0 out of 5 rating from 28 Google reviews. Families interested in this community will likely need to contact them directly or visit in person to get a fuller picture. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact The Sanctuary at St. Cloud directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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