MyLivingChoice

Home Instead

1545 Northway Dr Ste 130

5(48 ratings)· St Cloud average: 4.6

Home Instead, photo 11 / 6

Quick Facts

Care coordination
Coordinates directly with outside hospice teams
Urgent care capacity
Can arrange 24-hour care on short notice
Veteran support
Provides in-home care to veterans at local VA
Caregiver continuity
Prioritizes keeping same caregivers for each client

What Families Think

Home Instead in St. Cloud, Florida provides in-home health and hospice support, and families consistently describe fast responses, flexible scheduling, and caregivers who treat clients with dignity and compassion. Reviewers repeatedly name specific coordinators and caregivers—such as Cassie, Mark, Roseangela, Susie, and Vanessa—as reasons they trust the agency during difficult health transitions. The agency holds a 5-star Google rating across 46 reviews, with families citing reliability during hospice, Alzheimer's care, and last-minute emergencies.

The Good

  • Fast response to urgent or last-minute care requests
  • Caregivers described as patient, professional, and attentive
  • Coordinators praised for clear, prompt communication
  • Helps coordinate with hospice and outside medical resources
  • Works to keep consistent, familiar caregivers with clients
  • Flexible scheduling adjusts to changing family needs

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Home Instead is a home care agency serving St Cloud, Florida offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 5.0 out of 5 across 48 reviews.

About Home Instead

Home Instead in St. Cloud, Florida provides home health and hospice care, serving clients who need in-home medical support, end-of-life care, and assistance with daily living.

Families consistently praise the organization's responsiveness and care quality. Reviewers highlight swift communication, reliable scheduling, and coordinators like Cassie and Mark who address concerns with compassion and flexibility. The caregiving staff, including Roseangela, Vanessa, Susie, and others, earn particular recognition for patience, professionalism, and attentiveness to both client dignity and family peace of mind. One family wrote that the team "stepped up quickly and provided experienced and caring caregivers." Families also note the company's ability to accommodate urgent requests and adjust to changing needs, and its practice of keeping consistent caregivers when possible.

Home Instead St. Cloud holds a 5-star Google rating across 46 reviews, with families describing the experience as reliable and trustworthy during some of life's most vulnerable moments.

Types of Care at Home Instead

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Help Me Choose

Reviews of Home Instead

5overall · 48 ratings combined

5★ on Google (48)

Janine Haugen

Aug 2026

via Google

Home Instead is a truly wonderful company to work with. Recently Hannah helped with my mother's care at a large family gathering. She was so terrific with mom and did such a great job. We couldn't have done it without her. Thank you!

Stacy

Aug 2026

via Google

This team is on it! After a few failed attempts finding care for our mother in her small town, we landed on Home Instead out of St. Cloud. They have truly been a blessing and hands down, the most professional team we encountered. An extra shout-out to caregiver Veronica for going above and beyond. We couldn't do any of this without this caring team.

Gerald K

Aug 2026

via Google

Our care professional Mary K has been with us for 7 weeks. She has been outstanding with the home cleaning details and has excelled in socializing with my spouse who has medium dementia symptoms. My spouse is now more energetic and is absolutely more engaging. Mary has the most positive effect on my spouse and we both thank her very much from our heart.<br><br>If I was asked to give a reference for Mary it would be of the highest possible, she has earned that and deserves it.<br>Gerald K

Bruce Shamla

Jul 2026

via Google

The Home Instead team from St Cloud was a huge help to us during our mother’s hospice time. They stepped up quickly and provided experienced and caring caregivers to her home. Working alongside them 24/7 assured us our mother would be as safe and comfortable as she could during this difficult time.<br><br>Jasmine immediately stepped up and asked where her help was needed. When family stopped by, she stepped back and kept busy in the house while keeping a watchful eye on mom. Callie was there at the end and was so attentive to mom’s and our needs. The entire team allowed us to stay focused on our final days with mom while they focused on her care. We can’t thank them enough.

Patricia Biendara

Apr 2026

via Google

Everyone from the start has been awesome.<br>Very thorough and thoughtful. It has been 2 weeks of using their services. From the start with Carolynn for the initial consult, and Cassie with scheduling. Keeping a small handful of caretakers for my dad was important and they are doing great with this. Rolanda on the weeknds and Mary who comes in daily are great. The online notes that all of them leave is so important too. Helping me to see the day to day for my dad. Mark is great in the feedback and responses as well. Overall this is a good fit, as of now.

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Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers At-Home Care.

Where is Home Instead located?

Home Instead is located at 1545 Northway Dr Ste 130 in St Cloud, Florida.

What do families say about Home Instead?

Home Instead in St. Cloud, Florida provides in-home health and hospice support, and families consistently describe fast responses, flexible scheduling, and caregivers who treat clients with dignity and compassion. Reviewers repeatedly name specific coordinators and caregivers—such as Cassie, Mark, Roseangela, Susie, and Vanessa—as reasons they trust the agency during difficult health transitions. The agency holds a 5-star Google rating across 46 reviews, with families citing reliability during hospice, Alzheimer's care, and last-minute emergencies.

How can families visit Home Instead?

Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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