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The Radcliff

276 E Irving Park Rd

4.2(51 ratings)· Wood Dale average: 4.4

The Radcliff, photo 11 / 6

Quick Facts

Licensed capacity
115 residents

California CDSS

Ownership
Family-owned, single-site operator, not a chain
Fee structure
No community fees or annual rent increases
On-site services
On-site salon and visiting doctors available

What Families Think

Families describe The Radcliff as a family-owned assisted living and memory care community where staff quickly learn residents by name and many say their loved ones became more social and settled after moving in. Reviewers consistently praise the food, cleanliness, and communication from ownership, especially during COVID, though a handful of reports raise serious concerns about staffing levels, DON turnover, and slow response to call buttons.

The Good

  • Family-owned, not a large chain
  • Staff described as warm and attentive by many families
  • Food quality frequently praised by reviewers
  • On-site salon and visiting doctors
  • Owner communicates directly and transparently with families
  • Memory care available for residents with dementia

The Bad

  • Several reports of understaffing and lack of a permanent Director of Nursing
  • One detailed report of rushed care assessment and poor follow-up after a crisis
  • Multiple mentions of slow or missed call-button response, including a 911 call
  • One reviewer noted pricing is higher than other facilities considered

AI-generated from reviews and community data.

The Radcliff is a senior living community in Wood Dale, Illinois offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 51 reviews.

About The Radcliff

The Radcliff is an assisted living community in Wood Dale, Illinois, created to provide warm and personalized care in a homelike setting. The community prioritizes knowing and celebrating its residents, offering beautiful surroundings and thoughtful care that adapts with changing needs.

The community is family-owned rather than part of a large chain, allowing for flexible care and transparent operations. The Radcliff emphasizes clear, upfront pricing with no community fees, hidden upcharges, level of care pricing increases, or annual rent hikes.

Residents enjoy daily opportunities to connect, create, and thrive within the community. The care philosophy focuses on a humanistic approach that prioritizes residents' well-being and creates an environment where residents feel comfortable and well cared for.

Types of Care at The Radcliff

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Radcliff

4.2overall · 51 ratings combined

4.2★ on Google (51)

Judi Wincek

Apr 2026

via Google

The Radcliff added more quality of life to my mom’s final 6.5 years.<br>The staff was excellent and always made our entire family comfortable knowing she was going to be well fed, entertained and loved while we were out of town..

Matt Kapolczynski

Mar 2026

via Google

I’ve trusted The Radcliff with both of my parents and was glad that they were able to live in such a great place for their final years. My mother was at the facility in 2021-2022, and my father lived his last year there in 2025. My wife came across Radcliff in 2021 while we were searching for a new nursing home for my mother. We were extremely dissatisfied with the level of care she was receiving at her original facility, so we were looking to move her. From the moment we visited the Radcliff, we knew that this was the place we wanted her to go. We were impressed by the cleanliness of the entire facility, and the friendliness of the staff extended to every single person that we interacted with. I was confident that mom would be in a better place that was pleasant and safe. She passed away in 2022, and again I was impressed by the care and comfort that she received from the Radcliff staff in those final days. A few years later when it became apparent that my dad could no longer live on his own, it was a sure thing as far as I was concerned that we would again select The Radcliff. They went above and beyond to help make his move go as smoothly as possible. He really enjoyed his time there, and I was glad that he made friends with staff and residents and became part of a community. He enjoyed palling around with the staff, and they always made him feel welcome and that he belonged. He raved about Radcliff’s live entertainment, as well as movie night. The facility even has a greenhouse area with plants/plant related activities that he enjoyed. The quality and variety of the meals are also top notch, and he would often brag about the good food! While Radcliff has a price point that is a bit higher than other facilities we looked at, it was well worth it. Like anything else, you get what you pay for, and elder care is no exception. Special shout out to Concierge Keith; he is attentive, cheerful, and always makes sure every need was attended to. My dad was lucky to have Keith looking out for him! I will be forever grateful to the whole team at The Radcliff for the excellent care they provided for my parents, and would choose them again if I had it all to do over again.

Bob White

Nov 2025

via Google

Would never recommend the CNA’s DON’T wanna do their job and Constant complaining.

Cheryl Mercado

Oct 2025

via Google

We cannot say enough good things about our experience with The Radcliff. Mom was the happiest we’ve seen her in years, enjoying the activities and social interactions and especially the kindness of the staff. She was apprehensive about leaving her home and within weeks she had made new friends was brighter and more alert than she’d been at her home, We were so relieved to have her in a safe place and looked forward to our visits. Mom recently passed away and we were very grateful that she had spent her last year in this positive and caring place. A big thank you to all the staff - they were wonderful.

Michael Brown

Jul 2025

via Google

I currently have a family member here and it has been nothing but fantastic. The staff goes above and beyond to help them. Staff provides a warm and welcoming atmosphere. Their food is exceptional as i have ate dinner there a few times. The other residents are also friendly as well and im happy and proud to say our family member lives there.

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Frequently Asked Questions

What types of care does The Radcliff offer?

The Radcliff offers Assisted Living.

Where is The Radcliff located?

The Radcliff is located at 276 E Irving Park Rd in Wood Dale, Illinois.

What do families say about The Radcliff?

Families describe The Radcliff as a family-owned assisted living and memory care community where staff quickly learn residents by name and many say their loved ones became more social and settled after moving in. Reviewers consistently praise the food, cleanliness, and communication from ownership, especially during COVID, though a handful of reports raise serious concerns about staffing levels, DON turnover, and slow response to call buttons.

How can families visit The Radcliff?

Submit the Request Information form on this page to connect with The Radcliff and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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