The Preserve in Fort Myers

Jennifer Nolker

May 2026

via Google ↗

DON’T SEND A LOVED ONE HERE: My mother was admitted to this rehab facility after knee replacement surgery, and unfortunately our experience with pain management has been extremely concerning. Multiple times, ( going on 4 in 2 days) she was left waiting extended periods for pain medication while in severe post-operative pain. On one occasion, she was told a nurse would return in 10 minutes, but she waited over an hour before receiving medication. Watching a recent surgical patient sit in tears because of repeated delays is heartbreaking and unacceptable. I understand healthcare staff are busy and emergencies happen, but communication, follow-through, and basic compassion matter — especially in rehabilitation after major surgery. I sincerely hope management reviews staffing, response times, and patient care procedures so other families do not experience the same situation.

Camille

Mar 2026

via Google ↗

I was there post hip replacement. I can’t say enough good things about the PT/OT staff including Loni, Danielle, Debbie, TODD, Yvonne, Cheryl and all the rest. The food was good but lower salt would have been better. The room was kept neat and clean- yay housekeeping. Most of the CNA’s were great. The full time nurses did not engage with me but the part time nurses were great. The PA John - if you can’t say something nice don’t say anything. Overall great experience.

Matthew Kuchar

Feb 2026

via Google ↗

My father was in the memory care unit for almost 2 years. Jen and the staff truly loved and took care of him. At first, he resisted going into any facility. But quickly he felt cared for and a connection to the other residents and the people taking care of him. I would get constant updates on his health and how he was doing socially. The place always was clean and organized, and the meals were good. Unfortunately, Alzheimer’s did eventually take him. But I was at ease knowing that as a family we provided the best care possible, and that was done through Hope Preserve.

Irene Bayous

Feb 2026

via Google ↗

I had a knee replacement and went to the Preserve. My physical therapist, Cheryl, was absolutely wonderful, professional and kind and absolutely knew what to do to get me moving and help me when there was an issue. She took over got the troops together and it was settled. The food needs a lot of improvement.

Richard Day

Sep 2025

via Google ↗

Only 9 residents per CNA, excellent care, always attentive, very clean and neat. Luna, the CNA, washed my clothes as needed without me saying a word, always popping in to say hello or if I needed anything. She was excellent! I was in the rehab for 20 days with a total reverse shoulder replacement. PT and OT , 2 times a day and they really worked me. Danielle, Todd, Rex and Elizabeth worked with me directly in an exceptional way. Rex helped me immensely with my strength and balance on my legs .The food was prepared by a professional chef and everything was made from scratch and a great presentation. I highly recommend The Preserve facility. They are an assisted living, rehab and memory care facility.