MyLivingChoice

The Preserve in Fort Myers

14750 Hope Center Loop

4.4(48 ratings)· Fort Myers average: 4.4

The Preserve in Fort Myers, photo 11 / 5

Quick Facts

Total units
75
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
75
Care continuum
Memory care and skilled nursing in one location
Memory care setup
Entrance-controlled memory care neighborhood on-site
Nonprofit operator
Part of a nonprofit senior services organization
Nearby hospital
One mile from Gulf Coast Medical Center
National recognition
Rated High Performing by U.S. News nursing home list

What Families Think

Families and rehab patients at The Preserve generally praise the therapy team, cleanliness, and attentive CNAs, especially in the memory care and rehab units. However, at least one serious complaint about delayed pain medication after surgery raises concern about nursing responsiveness at times. Overall experiences skew positive, particularly for physical therapy and daily care quality.

The Good

  • Highly praised physical and occupational therapy staff
  • Memory care staff described as attentive and compassionate
  • Rooms and common areas kept clean and organized
  • Low CNA-to-resident ratio reported by one reviewer
  • Chef-prepared meals with good presentation noted

The Bad

  • One report of repeated, lengthy delays in post-surgical pain medication
  • A few reviewers said full-time nurses were less engaged than part-time staff
  • Mixed feedback on food quality and seasoning

AI-generated from reviews and community data.

The Preserve in Fort Myers is a senior living community in Fort Myers, Florida offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Social Activities and Transportation Services. Families rate it 4.4 out of 5 across 48 reviews.

About The Preserve in Fort Myers

The Preserve is an assisted living and skilled nursing care community in Fort Myers, Florida, offering a continuum of care including long-term care and rehabilitation services in one location. Part of Volunteers of America National Services, a nonprofit organization, the community provides comprehensive care with professionally licensed nurses and certified nursing assistants on site 24 hours daily.

All apartments and suites are private and feature wall-mounted smart TVs and WiFi. Chef-prepared meals made with fresh, seasonal ingredients are professionally served three times daily. The community offers housekeeping, maintenance, and transportation coordination as part of its service offerings.

The Preserve provides specialized memory care in a home-like, entrance-controlled environment for residents with memory loss, as well as 24-hour skilled nursing care for those with chronic or medically-complex conditions. The community is situated just one mile from Gulf Coast Medical Center.

The Preserve earned a "High Performing" rating on U.S. News & World Report's Best Nursing Homes list, placing it among the top nursing facilities in Florida and nationwide. As residents' health needs change, additional care services are available on site without requiring relocation.

Types of Care at The Preserve in Fort Myers

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Preserve in Fort Myers

4.4overall · 48 ratings combined

4.4★ on Google (48)

Jennifer Nolker

May 2026

via Google

DON’T SEND A LOVED ONE HERE: My mother was admitted to this rehab facility after knee replacement surgery, and unfortunately our experience with pain management has been extremely concerning. Multiple times, ( going on 4 in 2 days) she was left waiting extended periods for pain medication while in severe post-operative pain. On one occasion, she was told a nurse would return in 10 minutes, but she waited over an hour before receiving medication. Watching a recent surgical patient sit in tears because of repeated delays is heartbreaking and unacceptable. I understand healthcare staff are busy and emergencies happen, but communication, follow-through, and basic compassion matter — especially in rehabilitation after major surgery. I sincerely hope management reviews staffing, response times, and patient care procedures so other families do not experience the same situation.

Camille

Mar 2026

via Google

I was there post hip replacement. I can’t say enough good things about the PT/OT staff including Loni, Danielle, Debbie, TODD, Yvonne, Cheryl and all the rest. The food was good but lower salt would have been better. The room was kept neat and clean- yay housekeeping. Most of the CNA’s were great. The full time nurses did not engage with me but the part time nurses were great. The PA John - if you can’t say something nice don’t say anything. Overall great experience.

Matthew Kuchar

Feb 2026

via Google

My father was in the memory care unit for almost 2 years. Jen and the staff truly loved and took care of him. At first, he resisted going into any facility. But quickly he felt cared for and a connection to the other residents and the people taking care of him. I would get constant updates on his health and how he was doing socially. The place always was clean and organized, and the meals were good. Unfortunately, Alzheimer’s did eventually take him. But I was at ease knowing that as a family we provided the best care possible, and that was done through Hope Preserve.

Irene Bayous

Feb 2026

via Google

I had a knee replacement and went to the Preserve. My physical therapist, Cheryl, was absolutely wonderful, professional and kind and absolutely knew what to do to get me moving and help me when there was an issue. She took over got the troops together and it was settled. The food needs a lot of improvement.

Richard Day

Sep 2025

via Google

Only 9 residents per CNA, excellent care, always attentive, very clean and neat. Luna, the CNA, washed my clothes as needed without me saying a word, always popping in to say hello or if I needed anything. She was excellent! I was in the rehab for 20 days with a total reverse shoulder replacement. PT and OT , 2 times a day and they really worked me. Danielle, Todd, Rex and Elizabeth worked with me directly in an exceptional way. Rex helped me immensely with my strength and balance on my legs .The food was prepared by a professional chef and everything was made from scratch and a great presentation. I highly recommend The Preserve facility. They are an assisted living, rehab and memory care facility.

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Government Inspection History

4 inspection visits in the last three years, 11 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 2, 2025Fire Safety StandardHealth Standard1 citation
  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2025

Jan 16, 2025Health Complaint1 citation
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2025

Nov 16, 2023Fire Safety StandardHealth Standard4 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023

  • Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023

Feb 17, 2022Fire Safety StandardHealth Standard5 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2022

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Preserve in Fort Myers offer?

The Preserve in Fort Myers offers Assisted Living and Skilled Nursing / Long Term Care.

Where is The Preserve in Fort Myers located?

The Preserve in Fort Myers is located at 14750 Hope Center Loop in Fort Myers, Florida.

What do families say about The Preserve in Fort Myers?

Families and rehab patients at The Preserve generally praise the therapy team, cleanliness, and attentive CNAs, especially in the memory care and rehab units. However, at least one serious complaint about delayed pain medication after surgery raises concern about nursing responsiveness at times. Overall experiences skew positive, particularly for physical therapy and daily care quality.

How did The Preserve in Fort Myers do on recent health and safety inspections?

The Preserve in Fort Myers had 4 government inspection visits in the last three years, with 11 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Preserve in Fort Myers?

Submit the Request Information form on this page to connect with The Preserve in Fort Myers and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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