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EagleRidge Health and Rehabilitation

13881 Eagle Ridge Drive

4.1(89 ratings)· Fort Myers average: 4

EagleRidge Health and Rehabilitation — photo 11 / 4

Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120

What Families Think

Reviews for EagleRidge are mixed, with some families praising attentive therapy staff and responsive administrators, while others report serious lapses in medical care and communication during short-term stays. The community holds a 4.1 average rating from 89 Google reviews, but the negative reviews describe alarming health emergencies.

The Good

  • Physical therapy praised for motivating residents
  • Staff described as attentive and courteous
  • Administrator personally addressed family concerns
  • Rooms reported clean and bright

The Bad

  • One report of sepsis and unresponsiveness after a week of care
  • One report of unclear medication administration and missed doctor visits
  • One report of leadership not returning calls about care concerns
  • One report of a bedridden resident left unable to reach food tray

AI-generated from reviews and community data.

About EagleRidge Health and Rehabilitation

Eagleridge Health and Rehabilitation Center is a post-acute rehabilitation and long-term care facility located in Fort Myers, Florida. The center provides skilled nursing and rehabilitation services personalized to the needs of each individual resident.

The facility emphasizes combining clinical care with compassionate service in a homelike environment. Residents benefit from modern amenities designed to create a cheerful, home-inspired setting aimed at promoting quality of life and supporting the healing process.

The center's approach focuses on transforming healthcare experiences through personalized wellness journeys that address each resident's unique needs and health priorities. Services and specialties are offered to support residents throughout their recovery and long-term care stays.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.1overall · 89 ratings combined

4.1★ on Google (89)

Mariusz Majewski

Jun 2026

via Google

The facility called ME that my father needed to use the restroom and they didn’t understand what he wanted, then they said wait and hung up on me saying that there was a more important situation. They didn’t tell me what the situation was and my father had only been there for 4 hours. I don’t believe that they are taking good care of him and if I could I would give them 0 stars. I tried to call them back and no response so far

Sharleen Watt

May 2026

via Google

I waw visiting with a friend. She is pleased with her therapy there. Her room was clean and bright. Staff were attentive to her needs and mine. It was a very pleasant visit.

Jeff Bozic

Apr 2026

via Google

Mom was admitted on Thursday 3/26/2026. So far everyone has been very nice and attentive. I am just hoping to hear from Social Services on Mom's wellness plan and additional needs (staples removed, doctors appointments etc.).

Jan Starr

Jan 2026

via Google

I cannot praise this facility and staff enough. The staff is very helpful the administrator, Lisa saw that I was upset about my loved one not being able to come home right away and concerned about what to expect. Lisa took the time to go over everything with me. Michael was so caring and did a wonderful job with PT, motivating my loved one when no one else could. Any time we had any questions throughout our experience, Erica was quick to respond and address our concerns courteously. I am very pleased with the care my loved one had received and the way my family members were treated. This is a tough time for my family and they made it so much more comfortable. I appreciate feeling so supported.

Tracy Tomasi

Jan 2026

via Google

DO NOT PUT YOUR LOVED ONE IN THIS FACILITY!!! They almost killed my father in 7 days! They claim patients are seeing a doctor when they are NOT! He was in there for one week and I don’t believe he saw a doctor until the 7th day! They claim they are doing labs and urinalysis and they are NOT! My father wound up septic, his glucose level was 421, he had 4 liters of urine in his bladder and was unresponsive when he finally arrived back at the ER! When the ER called to see when he received insulin Eagle Ridge nurses said he did receive but could not tell them how much and at what time it was given! When I called to get answers Lisa the facility director, Rose the director of nurses and Wendy who I think is a facility manager all dodged my calls and never returned them! I have attached a photo of where they left my father’s food tray and walked out! He was bed ridden and had horrible arm tremors! He could not reach this tray or feed himself and they just left it there! BEWARE Eagle Ridge will not care for your loved one! I’m only giving 1 star because you have to in order to post your review!

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Frequently Asked Questions

What types of care does EagleRidge Health and Rehabilitation offer?

EagleRidge Health and Rehabilitation offers Skilled Nursing / Long Term Care.

Where is EagleRidge Health and Rehabilitation located?

EagleRidge Health and Rehabilitation is located at 13881 Eagle Ridge Drive in Fort Myers, Florida.

What do families say about EagleRidge Health and Rehabilitation?

Reviews for EagleRidge are mixed, with some families praising attentive therapy staff and responsive administrators, while others report serious lapses in medical care and communication during short-term stays. The community holds a 4.1 average rating from 89 Google reviews, but the negative reviews describe alarming health emergencies.

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