Sidney Landman
Jul 2026
Melissa CNA this is Marty Landman Melissa took care of me in Rehab she made my stay Exceptional never have I had a person treat me with more care and Love than she did it made my stay as good as it could possibly be.
1 / 5Quick Facts
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 72
- Inspections
- View history (32 citations)
- Room type
- All private rooms with private bathrooms
- Trial stays
- Respite-style stays offered before long-term commitment
- Doctor contact policy
- Families must go through nursing staff, no direct physician calls
CMS Care Compare
What Families Think
Most families describe The Plaza at Edgemere as a clean, attractive skilled nursing and memory care community with warm, attentive staff who go out of their way to communicate and support residents through rehab, hospice, and memory care transitions. However, a handful of reviewers report serious lapses in care, including slow response to call buttons, unsupervised falls, and communication breakdowns with medical staff, suggesting quality can vary depending on shift, floor, or timing.
The Good
- Staff repeatedly praised as caring and attentive
- Successful rehab and recovery outcomes reported
- Clean, beautiful, well-maintained facility
- Memory care staff praised for compassion and communication
- Named staff members frequently thanked by families
- Private, spacious rooms with private bathrooms
The Bad
- Multiple reports of slow call-button response times
- One serious report of neglect and unsupervised falls
- Food repeatedly described as arriving cold
- Some difficulty reaching physicians for updates
- One report of understaffing during weekend and night shifts
AI-generated from reviews and community data.
The Plaza at Edgemere is a senior living community in Dallas, Texas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 170 reviews.
About The Plaza at Edgemere
The Plaza at Edgemere is a dedicated care community in Dallas, Texas, offering a full continuum of care that includes assisted living, memory care, skilled nursing, and short-term rehabilitation, all provided on-site.
Residents who need assistance with daily living tasks receive personalized care while being encouraged to continue pursuing their desired lifestyle. Registered and licensed vocational nurses work together with residents, their physicians, and family care partners to develop highly responsive, individualized care plans.
Memory care at The Plaza provides dedicated and dignified support for individuals living with Alzheimer's or other forms of dementia, with care tailored to each person's specific needs.
For families exploring options before committing to full-time residency, The Plaza also offers respite-style stays, giving them a chance to experience assisted living or memory care support without a long-term commitment.
The community emphasizes an individualized approach to care that is reflected throughout daily life at Edgemere, an approach the community says has contributed to its recognition as a leading health center.
Types of Care at The Plaza at Edgemere
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Plaza at Edgemere
4.4overall · 170 ratings combined
4.4★ on Google (170)
Rob Stokes
Jul 2026
I DO recommend The Plaza at Edgemere to future patients.<br><br>In early 2026, our elderly father required at least a month and a half of skilled nursing. He had been to Edgemere before for a short stay but this time, we knew his health was much more at risk.<br><br>Our first week back there was REALLY ROUGH. The call button was never shown to him. His iPad was constantly moved out of his reach. The food is delivered cold. I don't know if it was us getting use to their procedures or they getting use to what our father needed but we almost moved him out to another skilled nursing facility because of our mis-match or understanding each other. We wrote complaints to Kristi, the Social Services Director, and spoke with Director of the Skill Nursing wing; things changed almost overnight! (Well, the food still came cold.)<br><br>From that point on, we couldn't have been happier with Cooper&Precious, Activity Coordinators, going out of their way to make sure our father was included in social activities. All Physical Therapy coordinators were great with our father and Nurse Rebecca, our father's primary hall nurse, was always so patient with him and us, the family! Thank you Nurse Rebecca!<br><br>Our biggest continuing Edgemere problem was communicating with the on staff doctors. Edgemere does not allow families to call the doctors directly. Instead, Edgemere expects you to ask the nursing staff to reach out to the doctors. Problem is, the daytime nursing staff is VERY BUSY and we don't know if they followed through. Assuming they did forward our request, there is no timeline set for the doctor to respond -- IF they responded at all. Over time, we learned to capture doctor's phone numbers but even then, Edgemere has a trick phone system to reduce our ability to timely reach the doctors. In a way, I can understand but in another way, this created a constant communication problem for the family of an Edgemere patient.<br><br>Second problem was getting a hold of the hall nurse. During the daytime, it was easier for me to drive 20 minutes to approach the hall nurse in person. During nighttime, the on-call night nurse would answer about 60% of the time but they were not nearly as well trained as the daytime staff -- which I guess can be understandable.<br><br>I know I mentioned a lot of ways Edgemere can improve but still, I would recommend The Plaze at Edgemere to someone needing skilled nursing. I would send our father back to Edgemere ESPECIALLY now that I know how their system works and what to expect. ;-)
Carroll Maxey
Jul 2026
Loved spending time & learning from interested & knowledgeable staff…<br>Cooper & Ava were good examples of this in Lifestyles…<br><br>In addition I am including the Nurses on the 3rd floor:<br>Nurse Vickie & CNA Yolanda …<br>They were very good handling my situation & helping me do what I needed & what was prescribed…
janay Montgomery
Jun 2026
Visit with Dena Jackson, she is very knowledgeable regarding patient care at facility. Love her and will visit again
Jovell Peoples
Jun 2026
As the Wheelchair Guyy, I get to visit a lot of senior communities, and Edgemere definitely stands out. The community is beautiful, welcoming, and truly feels like home. Dena is one of the best liaisons I’ve had the pleasure of working with. She genuinely cares about her residents, is always professional, and goes the extra mile to make sure they’re taken care of. Great people make great communities, and Edgemere has both.
Government Inspection History
5 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 27, 2026Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2026
Jan 22, 2026Fire Safety StandardHealth Standard14 citations
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2026
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2026
Include a process for Emergency Preparedness collaboration.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2026
Establish roles under a Waiver declared by secretary.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2026
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2026
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 26, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 26, 2026
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 26, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 29, 2026
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 29, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 26, 2026
Dec 2, 2025Health Complaint1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 3, 2025
Oct 3, 2024Fire Safety StandardHealth ComplaintHealth Standard15 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 1, 2024
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 1, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 1, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 1, 2024
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 1, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 1, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 1, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 1, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 1, 2024
Ensure electrical receptacles or cover plates have distinctive color or marking.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 1, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2024
Aug 23, 2023Fire Safety StandardHealth Standard1 citation
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does The Plaza at Edgemere offer?
The Plaza at Edgemere offers Skilled Nursing / Long Term Care.
How much does The Plaza at Edgemere cost?
The Plaza at Edgemere has not published its pricing. For context, communities in Dallas that publish rates start around $4,045 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is The Plaza at Edgemere located?
The Plaza at Edgemere is located at 8502 Edgemere in Dallas, Texas.
What do families say about The Plaza at Edgemere?
Most families describe The Plaza at Edgemere as a clean, attractive skilled nursing and memory care community with warm, attentive staff who go out of their way to communicate and support residents through rehab, hospice, and memory care transitions. However, a handful of reviewers report serious lapses in care, including slow response to call buttons, unsupervised falls, and communication breakdowns with medical staff, suggesting quality can vary depending on shift, floor, or timing.
How did The Plaza at Edgemere do on recent health and safety inspections?
The Plaza at Edgemere had 5 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit The Plaza at Edgemere?
Submit the Request Information form on this page to connect with The Plaza at Edgemere and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Plaza at Edgemere? Claim this listing to update photos, pricing, and details. It's free.
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