1 / 5Reviews for The Phoenix at Hammond are largely positive, with families praising the caring staff and the sense of home the community creates, especially during hurricanes and holiday activities. However, one detailed review raised serious concerns about staffing consistency, noise, and food quality in the assisted living side.
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The Phoenix at Hammond is an assisted living, memory care, and respite care community in Hammond, Louisiana. The community provides personalized care and support tailored to each resident's evolving needs, with options ranging from assisted living to specialized memory care for those living with Alzheimer's or dementia.
Assisted living residents at The Phoenix at Hammond receive care and support while maintaining an active lifestyle. The community also offers short-term respite care for up to 60 continuous days. Personalized care plans are designed to meet individual needs, and the community emphasizes compassionate care alongside social opportunities.
Daily life at the community includes cognitive enrichment and life-enhancement activities designed to inspire connection and joy. Residents enjoy arts and crafts, access to a gym and library, and time spent with friends and family. The maintenance-free lifestyle allows residents to focus on social opportunities and engagement.
Hammond's location offers scenic beauty and cultural enrichment, with the community close to multiple lakes including Lake Maurepas and Lake Pontchartrain. Residents have access to local attractions such as the Maritime Museum of Louisiana and easy access to North Oaks Medical Center.
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Help Me Choose4.3overall · 16 ratings combined
4.3★ on Google (16)
Heather Montoya
Jun 2023
I reached out online and before I could close my laptop they were calling me to follow up. Marcy Klines was very helpful to my sisters and I about which direction to go with my mom. Unfortunately, assisted living was not the safest option and Marcy was so thoughtful to help us get to the next option. I would recommend The Phoenix simply because the staff.
Kay Lopez
Mar 2023
If you or your family member is cognitive, independent, and money is not an issue, I would totally recommend Phoenix of Hammond. The facility is pretty and maintained. If you or your family member need Assisted Living, I would not recommend Phoenix of Hammond. I spent 42 days in Assisted Living and there are lots of inconsistencies. Lots of hits and misses. I got the impression it's mainly a money making business and upper management not really caring about the residents. I did meet some caring staff members but they did not stay long. I think they were underpaid and over worked. Talking with other residents I learned the biggest complaints are the noise level and food.
Richard
Oct 2022
The Phoenix has done a wonderful job caring for my father. He was hesitant about moving into the Phoenix originally over a year ago however he has made the Phoenix his home. Thanks to all of the caring staff.
Jan Madden
Sep 2022
Thank you to the Phoenix at Hammond for creating all the special themes, activities and fun this week celebration National Assisted Living week! The residents, all well as family members have loved every moment! My husband, residing in memory care, has had a smile on his face and a perk in his step this week! Thank you to all the generous sponsors for treating our ever so hard working and diligent staff!
Jamie Vicaro
Nov 2021
VERY IMPRESSIVE!! The Phoenix at Hammond does not look like your typical assisted living facility. It feels like a luxurious home & they treat their residents like family. My father in law has not smiled this much in years!! The staff at the Phoenix goes over and beyond to make him and his family members feel right at home and give their residents the best care. During and after Hurricane Ida, the director & staff did not leave their residents’ side. There is always something planned for the residents to do and my father in law looks forward to every meal. The food is amazing! We enjoy visiting my father in law and making many happy memories! The Vicaro’s highly recommend the Phoenix at Hammond to anyone searching for an assisted living facility.
The Phoenix at Hammond offers Assisted Living.
The Phoenix at Hammond is located at 15835 De Marco Ln in Hammond, Louisiana.
Reviews for The Phoenix at Hammond are largely positive, with families praising the caring staff and the sense of home the community creates, especially during hurricanes and holiday activities. However, one detailed review raised serious concerns about staffing consistency, noise, and food quality in the assisted living side.
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