MyLivingChoice

The Outlook at Windhaven

5555 Windhaven Parkway

4.8(23 ratings)

The Outlook at Windhaven — photo 11 / 5

Quick Facts

Total units
62
Care continuum
CCRC lets residents move between care levels
Ownership
Nonprofit, proceeds reinvested in residents
Pricing structure
Entry fee plus monthly service fee model
Outdoor amenity
On-site dog park for residents' pets

What Families Think

Reviewers describe The Outlook at Windhaven as a warm, well-run continuing care community where staff know residents by name and dining is a highlight. Both independent living and assisted living residents praise the food, activities, and smooth move-in experience, with all reviews on Google rating the community 5 stars.

The Good

  • Staff described as gracious, attentive, and welcoming
  • Multiple dining venues praised, including bistro and wine bar
  • Active social calendar with games, book club, lectures
  • CCRC model lets residents move between care levels
  • Nonprofit structure reinvests proceeds into resident services
  • Fitness center, indoor pool, and spa on-site

The Bad

  • No published pricing available for comparison

AI-generated from reviews and community data.

About The Outlook at Windhaven

The Outlook at Windhaven is a Continuing Care Retirement Community (CCRC) in Plano, Texas, offering independent living, assisted living, and memory support all on one campus. The community is designed around a mission to create a thriving, engaging environment where seniors can enjoy every moment, surrounded by beautiful indoor and outdoor spaces.

The community features multiple dining venues including restaurant-style dining, a grab-and-go bistro, a wine bar, and outdoor dining options. Residents have access to a main building that serves as the town center, housing an indoor pool, beauty salon and spa, yoga and dance studio, fitness center, and guest suites. The park-like campus includes outdoor patios, firepits, comfortable seating areas, resident gardening spaces, and a dog park.

The CCRC model allows residents to transition between levels of care as needed while remaining in the same community. Entry and monthly service fees cover housekeeping, landscaping, and community operations, along with customizable dining plans. As a nonprofit community, any remaining proceeds are reinvested to benefit residents.

Located in West Plano, the community sits near award-winning shopping, dining, and entertainment options within the broader region. The neighborhood is known as an urban lifestyle center with miles of walking trails and extensive green spaces nearby, offering residents easy access to activities and services without leaving the area.

Types of Care

Assisted Living

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Reviews

4.8overall · 23 ratings combined

4.8★ on Google (23)

Eric Yates

Jul 2026

via Google

Not sure how the facility itself is but judging by the sales team it is horrible. One of the sales consultants, Wendy, was rude, condescending and discriminatory towards myself and my wife. During a difficult time trying to find an assisted living she was the farthest thing from compassionate, welcoming or empathetic. Once she decided to be discriminatory she lied and said oh, there are no rooms available anyway. Clearly a bold face lie as I had someone else call and what do you know, there is availability. Judging by how the process started I would steer clear of this facility. There are a lot better options in the area.

Jaysen Scott

Apr 2026

via Google

Yashica is great and very helpful when anything is needed! She is the backbone of the community and always there.

Adrian Stinson

Apr 2026

via Google

Great staff. The Director of Assistant Living was wonderful.

Melanie Swartz

Dec 2025

via Google

Beautiful property with multiple resident living options, fitness and health services and many ither amenities indoors and outdoors.

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Frequently Asked Questions

What types of care does The Outlook at Windhaven offer?

The Outlook at Windhaven offers Assisted Living.

Where is The Outlook at Windhaven located?

The Outlook at Windhaven is located at 5555 Windhaven Parkway in Plano, Texas.

What do families say about The Outlook at Windhaven?

Reviewers describe The Outlook at Windhaven as a warm, well-run continuing care community where staff know residents by name and dining is a highlight. Both independent living and assisted living residents praise the food, activities, and smooth move-in experience, with all reviews on Google rating the community 5 stars.

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