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The Legacy Willow Bend

6101 Ohio Ste 500

3.9(64 ratings)· Plano average: 4.4

The Legacy Willow Bend, photo 11 / 5

Quick Facts

Total units
60
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
60
Care continuum
Life Care Plan lets residents move between care levels
Pet policy
Pet-friendly, welcomes residents' furry companions
Pricing structure
Discounted future healthcare rates via Life Care Plan
Included services
Monthly fee covers transportation and underground parking

What Families Think

Long-time residents describe The Legacy Willow Bend as a warm, friendly community where staff are caring and daily chores are handled for them, with many praising the food and active social calendar. However, one detailed review of a skilled nursing/rehab stay reported serious care lapses, including lost belongings and contracting scabies, which stands in sharp contrast to the otherwise glowing feedback.

The Good

  • Residents describe staff as warm and caring
  • Long-term residents (8-12 years) express high satisfaction
  • Praise for varied activities and social opportunities
  • Meals described as delicious, served in a grand manner
  • Full continuum of care allows aging in place

The Bad

  • One serious report of poor hygiene and scabies during a rehab stay
  • One account of lost personal belongings and neglectful staff treatment

AI-generated from reviews and community data.

The Legacy Willow Bend is a senior living community in Plano, Texas offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 64 reviews.

About The Legacy Willow Bend

The Legacy at Willow Bend is a continuing care retirement community in Plano, Texas, offering independent living, assisted living, memory care, skilled nursing, rehabilitation, and hospice services. Residents can transition between care levels without leaving the community through the community's Life Care Plan.

The community provides assisted living with help for daily tasks such as dressing, bathing, and medication management while supporting residents' independence. Memory care is available for individuals living with Alzheimer's disease and other forms of dementia, featuring dedicated programming and technologies in a safe environment. Skilled nursing and therapy services offer physician-driven short-term rehabilitation and long-term care with innovative programming in a Medicare-certified center. Hospice care services provide compassionate end-of-life support for residents and families.

The Legacy at Willow Bend is situated in West Plano with proximity to upscale dining, cultural destinations, healthcare facilities, walking trails, local parks, art galleries, and shopping. The community features a heated indoor lap pool, expansive fitness center with weekly fitness classes, restaurant-style dining with fresh seasonal ingredients, and a dynamic calendar of wellness programs, social events, and enrichment opportunities including fitness classes, social clubs, cultural outings, and guest lectures.

The community is pet-friendly, welcoming residents' furry companions. Monthly fees include meals, interior and exterior maintenance, utilities with WiFi, 24-hour emergency call systems, concierge services, transportation, weekly housekeeping, access to all amenities, underground parking, and priority access to healthcare services. The Life Care Plan provides discounted rates for future healthcare needs and guarantees priority access to all levels of care should residents' needs change.

Types of Care at The Legacy Willow Bend

Independent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Pet Friendly
  • Security
  • Swimming Pool

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Legacy Willow Bend

3.9overall · 64 ratings combined

3.9★ on Google (64)

NAZIR

Jun 2026

via Google

I went to belmont for physical therapy. From the first night things began a turn for the worst. Several nurse and tech treated my very poorly.. Everyday they washed my clothes they lost all my articles of clothing so I was left only my underwater to wear during my stay... The food was bad and to top it all off I contracted scabies while there so I would highly recommend another facility that does not contain the plethora of problems this assisted living/physical therapy program had. I score it a D -

Janet Aaronson

May 2026

via Google

Been a resident for one year and we couldn’t be happier! The staff is amazing, always making sure are needs are met, and the residents are the warmest most welcoming people anywhere. I’d give it ten stars if I could!!!!

Sharon Dudley

Apr 2026

via Google

I experienced this community as a caregiver for a family who lived independently in a villa. The Legacy offered many benefits such as educational seminars, exercise classes, gym, pools many places to meet and eat and also all levels of care that people over 65 might need. Especially an outstanding Memory Care place.

karen kurzman

Mar 2026

via Google

We have called this warm friendly community our home for 12 years. The staff is caring and sees that our every need is met. The residents are welcoming and help make life fun. Moving here has been the best decision we could have made!

Dorothy Garsson

Mar 2026

via Google

I have lived here for eight years.i am very happy with my experience.i have many new and old friends here. Everyone is friendly including the wonderful staff. The food is delicious and is served in a grand manner. I am happy wh the activities which are very varied. It’s a great place for seniors

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Government Inspection History

3 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 4, 2025Fire Safety StandardHealth Standard4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2026

Sep 19, 2024Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 19, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 19, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 19, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2024

Sep 14, 2023Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 14, 2023

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2023

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 31, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Legacy Willow Bend offer?

The Legacy Willow Bend offers Independent Living and Skilled Nursing / Long Term Care.

Is The Legacy Willow Bend pet friendly?

Yes. The Legacy Willow Bend lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is The Legacy Willow Bend located?

The Legacy Willow Bend is located at 6101 Ohio Ste 500 in Plano, Texas.

What do families say about The Legacy Willow Bend?

Long-time residents describe The Legacy Willow Bend as a warm, friendly community where staff are caring and daily chores are handled for them, with many praising the food and active social calendar. However, one detailed review of a skilled nursing/rehab stay reported serious care lapses, including lost belongings and contracting scabies, which stands in sharp contrast to the otherwise glowing feedback.

How did The Legacy Willow Bend do on recent health and safety inspections?

The Legacy Willow Bend had 3 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Legacy Willow Bend?

Submit the Request Information form on this page to connect with The Legacy Willow Bend and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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