1 / 5CMS Care Compare
Reviews of The Oaks Center are mixed, with several praising a caring, home-like atmosphere and attentive CNA/nursing staff, while others report serious care lapses and unresponsive administration. Families should weigh strong front-line caregiving against reported gaps in oversight and communication.
AI-generated from reviews and community data.
The Oaks Center is a senior living community in Pineville, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.9 out of 5 across 18 reviews.
The Oaks Care Center is a skilled nursing home in Pineville, Louisiana, offering short-term rehabilitation and long-term care for individuals who can no longer safely live independently. The facility provides comprehensive care addressing physical, spiritual, and emotional well-being within a warm and welcoming environment.
The community operates with a commitment to delivering quality care with integrity, compassion, and professionalism. The facility is designed to be a comfortable and elegant home where residents can feel dignity and joy during their stay.
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Help Me Choose3.9overall · 18 ratings combined
3.9★ on Google (18)
Jennifer Soldano
Dec 2025
The Oaks took excellent care of my Mother-in-law before she passed. I cannot say enough good things about the facility and its employees from the Business Office to the Maintenance Staff and everyone in between. I highly recommend it.
Sarah Kathleen Cardwell
Aug 2023
Saw only friendly, helpful faces when I dropped by for a quick visit. Seemed as close to a personal "home" type living situation as possible. I felt that the staff genuinely cares about the folks that are there. Keep up the good work!
Joan Sasser
Mar 2022
My grandmother was a resident here and was only there for maybe a month. When we chose this facility we wanted a place that would make her feel at home. My grandmother was 93 years old and at times she would be confused but despite that the CNA staff//nurses(Danielle in particular) and Dr. Liu were amazing!! However, Shannon who is with admitting per our knowledge, was very difficult to speak with and return our phone calls. When we called her after the passing of my grandmother she had no sympathy and literally only asked one question and that was if we already came to get my grandmothers belongings and if so then there wasn’t anything else we needed to do. I am writing this review to hopefully help another family not put their loved one at this facility. I only say that because if the admitting person is like that you can only imagine how some of the staff are. As stated previous there were only so many nurses/CNA staff who were very sweet and caring.
S Shirah
Jan 2019
Very disappointed. My mother was admitted 7 days ago and I’m currently searching for a better, safer, environment. She was in the same clothes 3 days, diaper wasn’t changed, hole in their comforter, and today I received a call from a nurse that 2 of my mom’s meds couldn’t be found. The Administrator didn’t appear interested in my complaint... yes, I have photos and audio of conversations.
Phillip Maxwell
Nov 2018
Excellent, clean environment with a friendly home-like atmosphere!
3 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Oaks Center offers Skilled Nursing / Long Term Care.
The Oaks Center is located at 50 Pinecrest Drive in Pineville, Louisiana.
Reviews of The Oaks Center are mixed, with several praising a caring, home-like atmosphere and attentive CNA/nursing staff, while others report serious care lapses and unresponsive administration. Families should weigh strong front-line caregiving against reported gaps in oversight and communication.
The Oaks Center had 3 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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