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The Lodge at Bristol Heights

2220 W Prairie Ave

4(27 ratings)· Coeur d'Alene average: 4.5

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The Lodge at Bristol Heights, photo 11 / 6

Quick Facts

Memory care security
Secured unit with coded entries, lower staff ratios
Ownership
Locally owned with owners actively involved daily
Care structure
Tiered care levels adjust as resident needs change

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Most reviewers describe The Lodge at Bristol Heights as a warm, home-like assisted living community with attentive, communicative staff and administrators who respond quickly to family concerns. A handful of reviews raise concerns about staffing levels during a visit and one negative interaction with a staff member, alongside a comment questioning whether some positive reviews came from employees.

What reviewers praise

  • Staff described as attentive, compassionate, and family-like
  • Administrators praised for quick, proactive communication with families
  • Facility kept clean, organized, and well-maintained
  • Specialized memory care with coded entries and lower staff ratios
  • Residents reported happy and well cared for

What reviewers flag

  • One report of understaffing with long wait to be let in
  • One report of a rude, dismissive phone interaction with staff
  • One reviewer questioned authenticity of positive staff-written reviews

AI-generated from reviews and community data.

The Lodge at Bristol Heights is a senior living community in Coeur d'Alene, Idaho offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Salon / Barber. Families rate it 4.0 out of 5 across 27 reviews.

About The Lodge at Bristol Heights

The Lodge at Bristol Heights is an assisted living community in Coeur d'Alene, Idaho, part of The Lodge network that includes properties in Post Falls. The community provides assisted living care with a tiered approach to accommodate varying levels of need, from residents requiring minimal assistance to those needing comprehensive support with mobility, medication management, and behavioral care.

All residents receive room and board, assistance with activities of daily living, personal care, mobility support, emergency assistance, and medication management. The community offers multiple care levels designed to match individual requirements, ensuring residents receive appropriate support as their needs change over time.

The Lodge at Bristol Heights features custom-built facilities designed for comfort and home-like living. Amenities include beautiful courtyards with fountains and raised gardens, complimentary shampoo, styling, and foot care services. The community emphasizes dignified care in a secure environment with trained staff and friendly surroundings.

For residents with memory loss or dementia, the community provides specialized secure care with additional safeguards including advanced staff training, lower caregiver-to-resident ratios, coded entries, and behavior management strategies. These measures are designed to keep residents safe while honoring their independence and dignity.

The Lodge is situated just three minutes east of Highway 41, accessible via Exit 7 off I-90. The community is locally owned and operated, with owners actively involved in overseeing day-to-day operations and ensuring quality standards across all properties.

Types of Care at The Lodge at Bristol Heights

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security

Activities

  • Social Activities

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Help Me Choose

Reviews of The Lodge at Bristol Heights

4overall · 27 ratings combined

4★ on Google (27)

Whereis509

Aug 2026

via Google ↗ · Report

Terrible management and employees. Smelt like dog water when I first walked in. The people at the front were very rude. 0/10 dont come here.

John Clark

Apr 2026

via Google ↗ · Report

Awesome people! Friendly staff! Great price, no matter what they always provide the right perfect car for the residents!

Kayla Walters

Apr 2026

via Google ↗ · Report

The lodge is truly an amazing place! Feels like a home all staff are amazing! Danielle is an amazing administrator!

Don Thibs

Apr 2026

via Google ↗ · Report

Super friendly. Helpful. Take very good care of the residents there as if they are there own family members!

Lenore McDonald

Feb 2026

via Google ↗ · Report

I helped a client's daughter pack items in her mother's room (mom died 2/11/2026)

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Frequently Asked Questions

What types of care does The Lodge at Bristol Heights offer?

The Lodge at Bristol Heights offers Assisted Living.

Where is The Lodge at Bristol Heights located?

The Lodge at Bristol Heights is located at 2220 W Prairie Ave in Coeur d'Alene, Idaho.

What do families say about The Lodge at Bristol Heights?

The Lodge at Bristol Heights carries a 4.0 out of 5 rating from 27 Google reviews. Most reviewers describe The Lodge at Bristol Heights as a warm, home-like assisted living community with attentive, communicative staff and administrators who respond quickly to family concerns. A handful of reviews raise concerns about staffing levels during a visit and one negative interaction with a staff member, alongside a comment questioning whether some positive reviews came from employees. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit The Lodge at Bristol Heights?

Submit the Request Information form on this page, or contact The Lodge at Bristol Heights directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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