Whereis509
Aug 2026
Terrible management and employees. Smelt like dog water when I first walked in. The people at the front were very rude. 0/10 dont come here.
1 / 6Most reviewers describe The Lodge at Bristol Heights as a warm, home-like assisted living community with attentive, communicative staff and administrators who respond quickly to family concerns. A handful of reviews raise concerns about staffing levels during a visit and one negative interaction with a staff member, alongside a comment questioning whether some positive reviews came from employees.
AI-generated from reviews and community data.
The Lodge at Bristol Heights is a senior living community in Coeur d'Alene, Idaho offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Salon / Barber. Families rate it 4.0 out of 5 across 27 reviews.
The Lodge at Bristol Heights is an assisted living community in Coeur d'Alene, Idaho, part of The Lodge network that includes properties in Post Falls. The community provides assisted living care with a tiered approach to accommodate varying levels of need, from residents requiring minimal assistance to those needing comprehensive support with mobility, medication management, and behavioral care.
All residents receive room and board, assistance with activities of daily living, personal care, mobility support, emergency assistance, and medication management. The community offers multiple care levels designed to match individual requirements, ensuring residents receive appropriate support as their needs change over time.
The Lodge at Bristol Heights features custom-built facilities designed for comfort and home-like living. Amenities include beautiful courtyards with fountains and raised gardens, complimentary shampoo, styling, and foot care services. The community emphasizes dignified care in a secure environment with trained staff and friendly surroundings.
For residents with memory loss or dementia, the community provides specialized secure care with additional safeguards including advanced staff training, lower caregiver-to-resident ratios, coded entries, and behavior management strategies. These measures are designed to keep residents safe while honoring their independence and dignity.
The Lodge is situated just three minutes east of Highway 41, accessible via Exit 7 off I-90. The community is locally owned and operated, with owners actively involved in overseeing day-to-day operations and ensuring quality standards across all properties.
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Help Me Choose4overall · 27 ratings combined
4★ on Google (27)
Whereis509
Aug 2026
Terrible management and employees. Smelt like dog water when I first walked in. The people at the front were very rude. 0/10 dont come here.
John Clark
Apr 2026
Awesome people! Friendly staff! Great price, no matter what they always provide the right perfect car for the residents!
Kayla Walters
Apr 2026
The lodge is truly an amazing place! Feels like a home all staff are amazing! Danielle is an amazing administrator!
Don Thibs
Apr 2026
Super friendly. Helpful. Take very good care of the residents there as if they are there own family members!
Lenore McDonald
Feb 2026
I helped a client's daughter pack items in her mother's room (mom died 2/11/2026)
The Lodge at Bristol Heights offers Assisted Living.
The Lodge at Bristol Heights is located at 2220 W Prairie Ave in Coeur d'Alene, Idaho.
Most reviewers describe The Lodge at Bristol Heights as a warm, home-like assisted living community with attentive, communicative staff and administrators who respond quickly to family concerns. A handful of reviews raise concerns about staffing levels during a visit and one negative interaction with a staff member, alongside a comment questioning whether some positive reviews came from employees.
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