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The Lodge Assisted Living & Memory Care

1880 West 16th St

4.1(16 ratings)

The Lodge Assisted Living & Memory Care — photo 11 / 5

Quick Facts

Total units
66
Licensed capacity
66 residents

Texas HHSC

What Families Think

Reviews of The Lodge are sharply divided, with families praising a caring director and staff who build close relationships with residents, while others describe serious lapses in medication management, hygiene, and staffing consistency, especially in the memory care ward. Overall Google rating sits at 4.1 from a small pool of 16 reviews.

The Good

  • Director praised as experienced, hands-on, and compassionate
  • Staff described as caring and attentive by several families
  • Warm, home-like atmosphere noted by visitors
  • Family-friendly holiday events and activities offered
  • Some families report excellent long-term memory care experiences

The Bad

  • One report of medication errors leading to an ER visit
  • One report of persistent urine odor and poor hygiene follow-through
  • Several mentions of high staff turnover affecting care consistency
  • One report of repeated state complaints over unresolved infractions

AI-generated from reviews and community data.

About The Lodge Assisted Living & Memory Care

The Lodge Assisted Living & Memory Care is a assisted living community in Mt Pleasant, Texas. The community is licensed for up to 66 residents.

Families rate The Lodge Assisted Living & Memory Care 4.1 out of 5 based on 16 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted Living

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Reviews

4.1overall · 16 ratings combined

4.1★ on Google (16)

Jean Clark

Jun 2026

via Google

Keep looking. My sister was here for just over a year. Her meds were consistently wrong due to untrained personnel. Once i had to take her to the ER due to overdose and no medical assistance onsight. The diabetic food promised when she moved in was never provided. While the facility is beautiful, it frequently smelled of urine. Extremely high personnel turnover. Poor management. This facility was reported to the state at least 3 times during the last 6 months we were there but because they could "fix" the infractions or otherwise cover for them, nothing was done. My sister was not on the memory care side and I cannot factually report problems,but I have spoken with people who have significant complaints. This was our first involvement with a memory care facility and I am very sorry to provide this report.

Vickie Danford

May 2026

via Google

My father who just turned 94 lives in the Memory Care unit since Jan. 2026. Choosing a place for him was really hard, I went to about 8 different places, even out of town areas. The Lodge was the nicest place of all. The rooms were larger, he has his own restroom, and he likes it there. The Dr. , Director Michelle, and all the staff have been so great and have helped not just dad to get familiar with his new surroundings, but has helped me so much.<br>I really was terrified of leaving him anywhere. His room is always clean, sheets changed, clothes washed and put away. They really try to help him in all ways. Of course he still wants to come home, but they have activities to help keep him busy. I'm glad I found The Lodge, makes me feel better to know he is being cared for and watched over.<br>Vickie

Leeann

May 2026

via Google

I recently had the opportunity to visit my aunt the Lodge assisted living community, and I was truly impressed from the moment I walked in. The atmosphere is warm, beautiful, and incredibly welcoming—it immediately feels like home. The staff are exceptional. Every person I encountered was caring, attentive, and genuinely compassionate. You can tell they go above and beyond every single day to make sure the residents' needs are not only met, but exceeded. That level of dedication is something special. The Executive Director is absolutely wonderful-kind, approachable, and clearly passionate about the residents and the community. It shows in every detail of how the facility is run. I also had the pleasure of speaking with the Wellness Director, who was quick, knowledgeable, and eager to answer all of my questions, which gave me great confidence in the care provided to my family member. During my visit, I saw residents enjoying a meal together, laughing and spending time with one another. The food looked so delicious it actually made me hungry! It was heart warming to see such joy and connection. Most importantly, my aunt absolutely loves living here. She speaks so highly of her home and the friends she's made, which means everything to our family. I will definitely be visiting again. This is a truly special place where residents are cared for with dignity, love, and respect. I highly recommend this place, and will be placing my father here when we are in need. Thank you to all of you for your smiles and love you over even to me who was a stranger to you upon our first meeting. L. Johnson

Leisa Shepard

Mar 2026

via Google

Not to proud of this place has room to get better

Heidi Copeland

Jan 2025

via Google

My father spent more than a year and a half in the memory care ward of The Lodge Assisted Living and Memory Care, and to say the level of care did not meet our expectations would be an understatement. Personal hygiene services (showering, brushing teeth, etc.) that we were told were available were severely lacking. After several complaints, staff made a showering and room cleaning schedule and posted it in his room, but it was not followed. After more than a year of complaining and doing it myself, the director recommended speaking to his physician and asking for him to be placed on hospice so they would come in and shower him as needed. Several times, I arrived late in the day to find his bed still wet (and left to dry) or soiled from the night before, and more than once had been remade while still wet or soiled. Many times, I would arrive to find him or other residents walking around in heavily soiled, wet, and leaking incontinence products. Doctors orders for daily wearing of compression socks and exercise were not consistently followed, and while we were told that there were daily chair exercises, it was months after he moved in that I learned those were only on the assisted living side of the facility. Food quality was less than ideal, with a lot of processed and starchy foods, and more sodium than he was supposed to have. Staffing was a regular challenge - high turnover and staff calling out, and was a common excuse for the subpar care. After many months of frustration and having to attend to his personal care, hygiene, and room cleaning myself, we moved him out of the facility and into our own home and hired an in-home caregiver where we could ensure consistent quality care. To offer some positive feedback, some of the staff were very caring and worked hard to meet the needs of the residents as best they could with the limited resources and support they had to work with. While we found the level of care to be insufficient in meeting our expectations, we never saw any signs of abuse. The facility also hosted some nice activities (mostly on assisted living side) and family-friendly events around the holidays that were enjoyable. Overall, I would not recommend The Lodge Assisted Living and Memory Care’s memory care ward to anyone who isn’t willing, able, and prepared to regularly monitor the care and provide a significant level of additional care - either personally or through employing additional caregiving resources such as hospice or private caregivers.

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Frequently Asked Questions

What types of care does The Lodge Assisted Living & Memory Care offer?

The Lodge Assisted Living & Memory Care offers Assisted Living.

Where is The Lodge Assisted Living & Memory Care located?

The Lodge Assisted Living & Memory Care is located at 1880 West 16th St in Mt Pleasant, Texas.

What do families say about The Lodge Assisted Living & Memory Care?

Reviews of The Lodge are sharply divided, with families praising a caring director and staff who build close relationships with residents, while others describe serious lapses in medication management, hygiene, and staffing consistency, especially in the memory care ward. Overall Google rating sits at 4.1 from a small pool of 16 reviews.

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